studio4sls

Did you ever get a reply? I am not getting replies for my support tickets (pro 10 site version – several days now).

Have they responded to you at all? I am thinking of buying the pro version, but i want to be sure support is consistent.

Thanks Nick – just read it – didn’t realize the instruction were in the body of the email sent to download the file. Thanks for the quick response! Cheers~

Thanks so much – i posted again under my original question, that i had figured it out. But very nice of you to offer more help! :))

Cheers,

SLS~

just figured it out – i needed to name the slider before clicking create slider – doh – thanks anyway!

Ok – I didn’t realize you were not connected – thanks again for all the quick info!

Cool – how much is it? is there also a license fee for 3rd party merchants?

Excellent! Thank you for such a quick response and all the information – looks like a winner! only 39 for gravity forms? wow, what a robust product for the price, thanks again! :))

There are already threads about it elsewhere (before myself). The thread said it had been patched and to update the plugin. Was too late for me.

support – i read you had a vulnerability issue with older versions, after the fact. my hosting put all of my sites in quarantine (took them off line) and i had a lot of work and damage control to get the sites back online and clean my databases. still have not been able to relaunch the site i used your slider on because we are still cleaning that database. sorry, not about to take a chance with using it again.

downloaded the database to an external device. deleted the database on the hosting server and pointed the domain to a basic html maintenance page. then we ran the db file we downloaded through db scanners, several different ones. the malicious code was lurking in this sliders data in a table. even after removing the plugin. we are still in the process of testing the db files via virtual machines & db readers to be sure we do not miss any bad files. originally the malicious files infected all of my wordpress db’s. cleaned them all, but it came back in one – that is where we tracked it down to this slider.