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Viewing 8 replies - 76 through 83 (of 83 total)
  • My issue was related to the Async JavaScript plugin. I disabled it on the checkout page and it fixed my issue. Not entirely sure if our problems are related.

    I think I may be experiencing a similar issue. Most of the form data isn’t loading in.

    Fields are only a few pixels in height, and upon inspection I’m seeing.

    <!-- a Stripe Element will be inserted here. -->

    Thread Starter stylise

    (@stylise)

    Sure thing!

    
    ### WordPress Environment ###
    
    WordPress address (URL): ---
    Site address (URL): ---
    WC Version: 4.5.2
    REST API Version: ? 4.5.2
    WC Blocks Version: ? 3.1.0
    Action Scheduler Version: ? 3.1.6
    WC Admin Version: ? 1.5.0
    Log Directory Writable: ?
    WP Version: 5.5.1
    WP Multisite: –
    WP Memory Limit: 1 GB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.4.10
    PHP Post Max Size: 1 GB
    PHP Time Limit: 1500
    PHP Max Input Vars: 2000
    cURL Version: 7.62.0
    OpenSSL/1.0.2k
    
    SUHOSIN Installed: –
    MySQL Version: 10.3.24-MariaDB-log-cll-lve
    Max Upload Size: 1 GB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 4.5.2
    WC Database Prefix: wp9e_
    Total Database Size: 48.76MB
    Database Data Size: 38.05MB
    Database Index Size: 10.71MB
    wp9e_woocommerce_sessions: Data: 1.40MB + Index: 0.03MB + Engine MyISAM
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    wp9e_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp9e_woocommerce_order_items: Data: 0.53MB + Index: 0.31MB + Engine MyISAM
    wp9e_woocommerce_order_itemmeta: Data: 8.67MB + Index: 3.47MB + Engine MyISAM
    wp9e_woocommerce_tax_rates: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp9e_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp9e_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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    wp9e_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp9e_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp9e_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp9e_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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    wp9e_loginizer_logs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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    wp9e_options: Data: 6.52MB + Index: 0.26MB + Engine MyISAM
    wp9e_pimwick_gift_card: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp9e_pimwick_gift_card_activity: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp9e_postmeta: Data: 6.85MB + Index: 3.56MB + Engine MyISAM
    wp9e_posts: Data: 4.46MB + Index: 0.29MB + Engine MyISAM
    wp9e_say_what_strings: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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    wp9e_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp9e_wc_gpf_render_cache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp9e_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp9e_wc_order_product_lookup: Data: 0.47MB + Index: 0.40MB + Engine MyISAM
    wp9e_wc_order_stats: Data: 0.06MB + Index: 0.05MB + Engine MyISAM
    wp9e_wc_order_tax_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp9e_wc_product_meta_lookup: Data: 0.01MB + Index: 0.03MB + Engine MyISAM
    wp9e_wc_reserved_stock: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    wp9e_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp9e_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp9e_wfblockediplog: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp9e_wfblocks7: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp9e_wfconfig: Data: 0.38MB + Index: 0.01MB + Engine MyISAM
    wp9e_wfcrawlers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp9e_wffilechanges: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp9e_wffilemods: Data: 2.05MB + Index: 0.30MB + Engine MyISAM
    wp9e_wfhits: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp9e_wfhoover: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp9e_wfissues: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp9e_wfknownfilelist: Data: 1.08MB + Index: 0.13MB + Engine MyISAM
    wp9e_wflivetraffichuman: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp9e_wflocs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp9e_wflogins: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp9e_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp9e_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp9e_wfnotifications: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp9e_wfpendingissues: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp9e_wfreversecache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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    wp9e_woocommerce_bundled_itemmeta: Data: 0.09MB + Index: 0.08MB + Engine MyISAM
    wp9e_woocommerce_bundled_items: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp9e_woocommerce_gpf_google_taxonomy: Data: 0.89MB + Index: 0.00MB + Engine MyISAM
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    wp9e_yoast_indexable: Data: 0.55MB + Index: 0.17MB + Engine MyISAM
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    wp9e_yoast_migrations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
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    wp9e_yoast_seo_meta: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
    
    ### Post Type Counts ###
    
    attachment: 694
    bis_masterlog: 3
    giftcard: 1
    ic-slide: 2
    jetpack_migration: 2
    jp_img_sitemap: 2
    jp_sitemap: 2
    jp_sitemap_master: 2
    mc4wp-form: 1
    nav_menu_item: 40
    page: 13
    post: 1
    product: 118
    product_variation: 5
    revision: 670
    shop_coupon: 11
    shop_order: 1743
    shop_order_refund: 52
    soliloquy: 1
    wpcf7_contact_form: 2
    wpephpcompat_jobs: 15
    wphash_ntf_bar: 1
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (31) ###
    
    Akismet Anti-Spam: by Automattic – 4.1.6
    Async JavaScript: by Frank Goossens (futtta) – 2.20.03.01
    Autoptimize: by Frank Goossens (futtta) – 2.7.7
    Classic Editor: by WordPress Contributors – 1.6
    Honeypot for Contact Form 7: by Nocean – 1.14.1
    Contact Form 7: by Takayuki Miyoshi – 5.2.2
    ELEX WooCommerce Role-based Pricing Plugin & WooCommerce Catalog Mode: by ELEXtensions – 2.5.7 – Installed version not tested with active version of WooCommerce 4.5.2
    ELEX Minimum Order Amount for WooCommerce: by ELEXtensions – 1.0.6
    Facebook for WooCommerce: by Facebook – 2.0.1 – Installed version not tested with active version of WooCommerce 4.5.2
    Jetpack by WordPress.com: by Automattic – 8.9.1
    jQuery Manager for WordPress: by Remzi Cavdar – 1.10.6
    Login No Captcha reCAPTCHA (Google): by Robert Peake – 1.6.10
    Loginizer: by Softaculous – 1.5.9
    MC4WP: Mailchimp for WordPress: by ibericode – 4.8.1
    PW WooCommerce Gift Cards: by Pimwick
    LLC – 1.145
    
    reSmush.it Image Optimizer: by reSmush.it – 0.3.10
    Superfly Menu: by Looks Awesome – 5.0.15
    WPC Custom Related Products for WooCommerce: by WPCodelibrary – 1.3.2 – Installed version not tested with active version of WooCommerce 4.5.2
    WooCommerce Free Gift Coupons: by Kathy Darling – 2.5.2 – Installed version not tested with active version of WooCommerce 4.5.2
    WooCommerce Stripe Gateway: by WooCommerce – 4.5.2 – Installed version not tested with active version of WooCommerce 4.5.2
    WooCommerce Product Bundles: by SomewhereWarm – 6.3.5 – Installed version not tested with active version of WooCommerce 4.5.2
    WooCommerce Google Product Feed: by Ademti Software Ltd. – 9.0.4
    WooCommerce Services: by Automattic – 1.24.3 – Installed version not tested with active version of WooCommerce 4.5.2
    WooCommerce Shipping Estimates: by SkyVerge – 2.3.5 – Installed version not tested with active version of WooCommerce 4.5.2
    WooCommerce FedEx Shipping: by WooCommerce – 3.4.25 (update to version 3.4.33 is available) – Installed version not tested with active version of WooCommerce 4.5.2
    WooCommerce - ShipStation Integration: by WooCommerce – 4.1.38 – Installed version not tested with active version of WooCommerce 4.5.2
    WooCommerce: by Automattic – 4.5.2
    Yoast SEO: by Team Yoast – 14.9 – Installed version not tested with active version of WooCommerce 4.5.2
    WP Fastest Cache: by Emre Vona – 0.9.1.0
    WP Mail SMTP: by WPForms – 2.4.0
    WPS Hide Login: by WPServeur
    NicolasKulka
    tabrisrp – 1.5.6
    
    ### Inactive Plugins (2) ###
    
    WooCommerce Order Test: by WP Fix It – 1.6 – Installed version not tested with active version of WooCommerce 4.5.2
    WP Maintenance Mode: by Designmodo – 2.2.4
    
    ### Settings ###
    
    API Enabled: ?
    Force SSL: ?
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: bundle (bundle)
    external (external)
    grouped (grouped)
    pw gift card (pw-gift-card)
    simple (simple)
    variable (variable)
    wgm_gift_card (wgm_gift_card)
    woosb (woosb)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: ?
    
    ### WC Pages ###
    
    Shop base: #6 - /shop/
    Cart: #7 - /cart/
    Checkout: #8 - /checkout/
    My account: #9 - /dashboard/
    Terms and conditions: ? Page not set
    
    ### Theme ###
    
    Name: Storefront Child
    Version: 1.0.0
    Author URL: 
    Child Theme: ?
    Parent Theme Name: Storefront
    Parent Theme Version: 2.7.0
    Parent Theme Author URL: https://woocommerce.com/
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: storefront-child/woocommerce/cart/cart-totals.php
    storefront-child/woocommerce/cart/shipping-calculator.php
    storefront-child/woocommerce/checkout/form-billing.php
    storefront-child/woocommerce/checkout/form-shipping.php
    storefront-child/woocommerce/checkout/payment.php
    storefront-child/woocommerce/emails/customer-note.php
    
    ### WooCommerce Google Product Feed options ###
    
    Google merchant centre product feed: Enabled
    Google merchant centre product review feed: -
    Bing merchant centre feed: -
    Google merchant centre local product inventory feed: -
    Google merchant centre local products feed (legacy): -
    Google merchant centre product inventory feed (legacy): -
    Include variations in feed: No
    Send "item group ID": No
    Debug key: b9ff205f-4553-4c62-8cdd-9e3e7f924f43
    
    ### WooCommerce Google Product Feed fields ###
    
    Product description: Main product description (short preferred) plus variation description
    Availability: Defaults to "in stock".
    Bundle indicator (is_bundle): 
    Condition: Defaults to "new".
    Brand: Defaults to "Huge Miniatures".
    Manufacturer Part Number (MPN): Pre-populates from product sku.
    Product Type: 
    Google Product Category: Defaults to "505372".
    Tax Category (US stores only): Pre-populates from product tax_class.
    Global Trade Item Number (GTIN): 
    Delivery label: Pre-populates from woosb_shipping_fee meta field.
    
    ### Product Bundles ###
    
    Database Version: 6.3.5
    Loopback Test: ?
    Template Overrides: –
    
    ### Action Scheduler ###
    
    Complete: 2,446
    Oldest: 2020-08-26 16:55:13 -0400
    Newest: 2020-09-24 01:38:25 -0400
    
    Pending: 1
    Oldest: 2020-09-24 01:53:25 -0400
    Newest: 2020-09-24 01:53:25 -0400
    
    
    • This reply was modified 4 years, 2 months ago by stylise.
    Thread Starter stylise

    (@stylise)

    Emre was patient enough to help me to figure it out.

    The solution was to remove WPFC from the htaccess file, then open the plugin and save the settings again.

    Thread Starter stylise

    (@stylise)

    Premium support did nothing in helping to troubleshoot my issue, apart from requesting admin access. I switched over to using the official WooCommerce Product Bundles plugin and the transition was seamless.

    Thread Starter stylise

    (@stylise)

    I did not request, nor receive any refund.

    Version 4.3.2 is working fine with WooCommerce 4.0.0.

    Thread Starter stylise

    (@stylise)

    Thanks for following up on this. You’ve definitely earned five stars!

Viewing 8 replies - 76 through 83 (of 83 total)