suenna

@lynnvr You can simply rename the plugin via FTP access, then it is deactivated and the website works again.

• This reply was modified 2 years, 4 months ago by suenna.

I too struggled with the update – on more than 20 websites! All of them, where the update had already gone through, were destroyed. All, on which it had not yet gone through (but announced in the backend), there I had to shut it down.
This was not funny and cost me a lot of work that no one pays me!

Hello?

Sch?n guten Morgen!
Für den Fall @mlfactory, dass meine E-Mails auch untergehen. Ich habe eben eine gesendet, mit Zahlungsnachweis, damit ich den Download erhalte.
Absender-Mail-Adresse: sii….

Hi,

no,i cant create a ticket, because:

“Support request could not be submitted, API timed out.”

It’s not good if new customers can’t manage to ask support a question at all …

best regards
Susanne

Hello @abwaita,

thanks for the reply, but unfortunately it doesn’t work.
When I register Woocommerce, I am redirected to wordpress. Once I register that, I have to register a domain before I can ask a question to support.
But I don’t want to order a domain or another website.
How to do it differently?

best regards

Thank you!

HI,
i dont understand you … Maybe that is the answer to my second question?

Here I had asked:

What is the shortcode used to design the front page?

or: How do I create a course overview page?

best regards,
Susanne

• This reply was modified 4 years, 11 months ago by suenna.

@billmood

The problem and solution is …

Voting is based on what? Cookies? Perhaps the GDPR settings of the theme are the problem? Or the settings of the plugin?

Yes!
It was possible, to disable the IP detection in the plugin settings. And now: It works!

best regards
@suenna

Hi @billmood,

i′m having the same problem.
Do you found a solution?

best regards,
@suenna