sujith222

Marking the thread as closed

Please use this form: https://sujith123.wufoo.com/forms/z1xchp690scddy2/

Hi @f2tester2,

Will you be able to share access to a staging/testing environment to check this in detail?

Thanks

Hi @rrahulpatne,

Do you get an error? or Did you confirm if you entered the Settings are correct?

I posted this earlier for your query. Did you check that? https://www.ads-software.com/support/topic/plugin-conflitcs/#post-16603712

The plugin do not have any conflicts with WooCommerce.

The problem you are facing is probably due to incorrect VendHQ Integration Settings: https://ps.w.org/integrate-woocommerce-with-vend/assets/screenshot-1.png?rev=1900783

Please make sure all the given info are correct and let me know if you still got this problem

Hi @druiddice

This is probably because of the webp image format which is not supported by WC yet. There is a workaround available for this.

We just replied to your request via email

Thanks,

Sujith

@a4anes the plugins don’t depend on locations in Vend but it depends on registers instead.

It supports a single Vend register by default and you can specify which register in the settings. If you like multiple register support, you will need to customize the plugin based on your requirement. Let us know if you would like us to do that.

Hope that answers your query.

An usual use case with the plugin is that a new register/location is used to track the sales from WC.

Hi @kwilcox1985

Both the premium and free versions have the same update. You can copy that from the free version. I will also send the patch via email if that is easier for you.

Note that the premium version has a bunch of other updates which are not included in the patch. Since your support period is over you will need to purchase the support for the latest updates but I think you are better with the patch alone since it is already working fine for you.

Thanks,
Sujith

Hi @kwilcox1985

We used https://{$subdomain}.vendhq.com/api/2.0/products/{$id}/inventory instead. Most probably your method will be better as it doesn’t specify a version explicitly. However since it doesn’t seem to be documented we are going with version 2.0.

Thanks for the info. ??

Also, the plugin is updated.

Thanks,
Sujith

Hi @kwilcox1985

We checked this and are working on the fix. Will update you as soon as possible.

Thanks,
Sujith

We handled @bristolmarketingcompany’s case directly and found that this was due to an incorrect Vend Personal Token given in the setting.

The latest version of the plugin has resolved all the known causes of this error.

Hi Tristan,

This is a generic error. If you are using the latest version then we will need to look further into your case. Can you please provide the server access to enable us to do so?

You can use this form to provide the details – https://sujith123.wufoo.com/forms/z1xchp690scddy2/

Note that we are currently overwhelmed and responses can be as late as a couple of days.

Thanks

Hi,

The new version uploaded today handles this problem.

Thanks

Hi,

Sorry for the delay. It appears we didn’t get an email about this post.

It is weird that you are experiencing this problem in the newer version. Would you able to give us access to the website so that we can take a look at this?

Thanks

Marking as resolved due to inactivity