Forum Replies Created

Viewing 15 replies - 31 through 45 (of 68 total)
  • Hi there,

    We have checked the scenario, it seems that there are two JavaScript errors on your sites due to which dbox slider JS is not applied to slider and it had stopped working.

    To solve the issue please try the steps given below,

    1. Please Go to /wp-content/themes/mh-magazine-lite/js/scripts.js open this file to edit,
    – Find for the term $( and Replace it with jQuery(
    – If the flexslider is deactivated please remove the code from this js
    `$(‘#slider’).flexslider({
    animation: “fade”,
    controlNav: true,
    directionNav: false,
    });`

    2. Open ytce-frgallery.js file which is located in root directory and
    Find for the symbol $ and replace it with ‘jQuery`

    Hope it will solve the issue.
    Thank you for all your patience.

    Best Regards,
    Sukhada,
    SliderVilla Support Team.

    Hi there,

    We have not made any changes to dbox settings, slider may stop working due to some specific scenario that we need to check. If possible can you please send us the url of your site where the slider is embedded, so that we can also take a look into the scenario and try to solve it.

    Waiting for your response.
    Thank you for all your patience.

    Best Regards,
    Sukhada,
    SliderVilla Support Team.

    Hi there,

    We have tested your site on IE 9, the issue is causing because the slider images are not taking width and height properly. To solve the issue please go to Settings => Miscellaneous => Custom Styles => add below style here,

    .smooth_slider .smooth_sliderb .smooth_slideri img {
    height: auto !important;
    width: auto !important;
    }

    Thank you for all your patience.
    Hope it will help.

    Best Regards,
    Sukhada,
    SliderVilla Support Team.

    Hi there,

    To add youtube embed code to each slide, please follow the below steps,

    Go to edit post/page => Smooth Slider meta box => Advanced Tab => Embed Shortcode => Add iframe embed code here, please refer the code given below,

    <iframe width="165" height="150" src="//www.youtube.com/embed/fzrfrXhE-w4" frameborder="0" allowfullscreen></iframe>

    As you are using iframe embed code for video it is playing in background after slide change as well, Can you please use video shortcode provided by WordPress to show youtube video. To use video shortcode please go to Edit post/page Smooth Slider => Advance Tab and enter the following code in Embed Shortcode field.

    [video src="https://www.youtube.com/watch?v=fzrfrXhE-w4" width="265" height="125"]

    Hope it will help.
    Thank you for all your patience.

    Best regards,
    Sukhada,
    SliderVilla Support Team.

    Hi there,

    Yes you can display all testimonials in slider on one page using following shortcode,

    [testimonialrecent]

    You can change maximum number of testimonials in slider using “Number of Testimonials in the Testimonial Slider” option from Basic Settings Panel.

    You can also use list to show testimonials on a page using below shortcode,

    [testimonialList]

    Hope it will help you.
    Thank you for all your patience.

    Best Regards,
    Sukhada,
    SliderVilla Support Team.

    Hi there,

    Please add below style in custom styles.
    Go to settings=> Basic Settings tab => Miscellaneous => Custom Styles.

    @media only screen and (max-width: 480px) {
    .testimonial_wrapper { height: 300px !important; }
    .testimonial_slideri { height: 300px !important; }
    }

    In above code you can change the max-width to required size of your device.

    If the problem still persist, can you please mention detail specification of your device, so that we will try to solve the issue.

    Waiting for your response.
    Thank you for all your patience.

    Best Regards,
    Sukhada,
    SliderVilla Support Team.

    Hi there,

    To remove previous button from first slide and next button from last slide, you need to do some small code changes.

    Please follow the given steps,

    1. Go to wp-content/plugins/smooth-slider/css/skins/default/functions.php file.
    2. Open file to edit.
    3. Find/ Search for the term $html.=$fouc_ready;.
    4. Please add the below code after searched term line.
    5. `if ($smooth_slider[‘prev_next’] == 1){
    $html .=’function onAfter(curr, next, opts) {
    var index = opts.currSlide;
    jQuery(“#’.$slider_handle.’_prev”)[index == 0 ? “hide” : “show”]();
    jQuery(“#’.$slider_handle.’_next”)[index == opts.slideCount – 1 ? “hide” : “show”]();
    }’;
    }`
    6. Find for the term $html.='next:
    7. Please add the below code at the end of searched term line means before ';.
    after:onAfter,

    Hope it will help you.

    Best Regards,
    Sukhada,
    SliderVilla Support Team.

    Hi there,

    We had tested your site on IE9 & 10, But the images are looking fine at our end. Please find the attached image with this message of your site on IE9 or 10.

    https://imgur.com/nUgsYpC

    Best Regards,
    Sukhada,
    SliderVilla Support Team.

    Hi there,

    We have received your mail, we are working on it. We will get back to you with solution through mail.

    Thank you for your patience.

    Best Regards,
    Sukhada,
    TabberVilla Support Team.

    Hi there,

    To have full width text without avatar, Please follow the below steps,
    Go to Basic Settings => Miscellaneous tab => Add the below code here.

    .testimonial_slider .testimonial_by_wrap {
    display:none;
    }
    .testimonial_slider .testimonial_quote {
    width: 100% !important;
    }

    Hope it will work.

    Best regards,
    Sukhada
    SliderVilla Support Team.

    Hi there,

    We are very happy to know that slider is working fine now. Kindly spare some time and give Smooth Slider a good rating on repository.

    Thank you for your time.

    Best Regards,
    Sukhada,
    SliderVilla Support.

    Hi there,

    In Smooth Slider all JavaScript files load in footer area. But your theme is not having this standard hook call and that’s why those files are also not loading. Due to which the slider stopped working.

    To solve this issue please add below piece of code in footer.php file of current theme template before </body> tag

    <?php wp_footer(); ?>

    If there is any difficult in setup you can send us the template file to our support using the Contact form, we will be happy to aid you in resolving this issue.

    Thank you for all your patience.

    Best Regards,
    Sukhada,
    SliderVilla Support.

    Hi there,

    We had created the same scenario on our testing server, we are looking into the issue. We will get back to you very soon.

    Best regards,
    Sukhada
    SliderVilla Support Team.

    Hi there,

    To open the video in full screen mode Please double click on the video and then kindly check it.

    Let me know if it works.

    Best regards,
    Sukhada
    SliderVilla Support Team.

    Hi there,

    We have integrated the scenario on our testing server with version 1.1.1 of dbox slider and version 2.6.5 of smooth slider Kindly check the below link.

    https://lab.webfanzine.com/blog/2014/10/06/dbox-and-smooth-slider/

    The problem may be due to some specific scenario. If possible to update the slider please update the slider and you can send us the temporary admin access details to our support email address support[at]slidervilla[dot]com. We will try to find out the issue and fix it.

    Thank you for all your patience.

    Best regards,
    Sukhada
    SliderVilla Support Team.

Viewing 15 replies - 31 through 45 (of 68 total)