sultan912
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Forum: Plugins
In reply to: [WooCommerce] Shop Page Showing Incorrect Product Types@verygoode That solution fixed the issue, thank you for your help ??
Forum: Plugins
In reply to: [WooCommerce] Incorrect Returns Data in AnalyticsPlease check it bellow
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Engine InnoDB wp_yith_wcwl: Data: 0.05MB + Index: 0.02MB + Engine InnoDB wp_yith_wcwl_lists: Data: 0.06MB + Index: 0.03MB + Engine InnoDB ### Post Type Counts ### acf-field: 26 acf-field-group: 9 attachment: 2578 client: 8 custom_css: 1 feature: 8 itsec-dash-card: 15 itsec-dashboard: 2 modalpopupbox: 1 nav_menu_item: 72 page: 33 post: 1 product: 178 product_variation: 2681 revision: 190 shop_coupon: 284 shop_order: 3106 shop_order_refund: 22 slider: 20 team: 8 testimonial: 26 v3d_app: 5 wpcf7_contact_form: 6 ### Security ### Secure connection (HTTPS): ? 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Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – ### WC Pages ### Shop base: #6 - /shop/ Cart: #7 - /cart/ Checkout: #4337 - /checkout-2/ My account: #9 - /my-account/ Terms and conditions: #81 - /trems/ ### Theme ### Name: Cup Version: 1.0 Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ? ### Templates ### Overrides: Cup/woocommerce/archive-product.php Cup/woocommerce/cart/cart.php Cup/woocommerce/checkout/cart-errors.php Cup/woocommerce/checkout/form-billing.php Cup/woocommerce/checkout/form-checkout.php Cup/woocommerce/checkout/form-coupon.php Cup/woocommerce/checkout/form-login.php Cup/woocommerce/checkout/form-pay.php Cup/woocommerce/checkout/form-shipping.php Cup/woocommerce/checkout/order-receipt.php Cup/woocommerce/checkout/payment-method.php Cup/woocommerce/checkout/payment.php Cup/woocommerce/checkout/review-order.php version 3.8.0 is out of date. 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The core version is 4.6.0 Cup/woocommerce/single-product/add-to-cart/external.php Cup/woocommerce/single-product/add-to-cart/grouped.php version 4.0.0 is out of date. The core version is 4.8.0 Cup/woocommerce/single-product/add-to-cart/simple.php Cup/woocommerce/single-product/add-to-cart/variable.php version 3.5.5 is out of date. The core version is 6.1.0 Cup/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php Cup/woocommerce/single-product/add-to-cart/variation.php Cup/woocommerce/single-product/meta.php Cup/woocommerce/single-product/price.php Cup/woocommerce/single-product/related.php version 3.0.0 is out of date. The core version is 3.9.0 Cup/woocommerce/single-product/short-description.php Cup/woocommerce/single-product/title.php Cup/woocommerce/single-product/up-sells.php Cup/woocommerce/single-product.php Cup/woocommerce/content-product_cat.php version 2.6.1 is out of date. The core version is 4.7.0 Outdated Templates: ? Learn how to update ### Action Scheduler ### Complete: 40,354 Oldest: 2022-02-02 08:51:50 +0300 Newest: 2022-02-24 16:20:55 +0300 Failed: 7 Oldest: 2021-08-16 17:04:36 +0300 Newest: 2022-01-20 07:38:00 +0300 In-progress: 1 Oldest: – Newest: – Pending: 14 Oldest: 2022-02-24 16:24:59 +0300 Newest: 2022-03-03 11:09:35 +0300 ### Status report information ### Generated at: 2022-02-24 16:23:27 +03:00
Forum: Plugins
In reply to: [WooCommerce] Incorrect Returns Data in AnalyticsThe problem occurred after clearing the cache in the first place, and I do not want to risk running into further issues by clearing it again.
I attempted reimporting historical data several times on different servers, but the problem persists.
One strange thing I noticed is that orders get repeated in analytics whenever we refund them through our payment gateway directly. For example, there was an order that was made on the 15th of February, which the customer was refunded for as you can see bellow:
https://i.postimg.cc/76m9MhNQ/Capture-1.png
The price in the image above excludes taxes and shipping fees. However, after refunding the customer through our payment gateway directly on the 21st of February, another entry got created with the same order number, but the refund amount shown in it includes both taxes and shipping fees:
Forum: Plugins
In reply to: [WooCommerce] Incorrect Returns Data in AnalyticsNo, I am using the new analytics report. The issue seemed to occur after updating WooCommerce to the latest version, and clearing the analytics cache though, so I am not sure where the incorrect returns data is coming from.
Forum: Plugins
In reply to: [WooCommerce] Incorrect Returns Data in AnalyticsHello @margaretwporg,
1- There are no fatal errors on the dates analytics were checked.
2- Yes, the same issue still happened after I deactivated all the plugins except WooCommerce, and switched to the storefront theme.
Ahh right, this is a custom hook that I created inside the theme recently, and I did not realize that it had the same name as that legacy filter.
Thanks a lot for your help! I commented out the custom code, and invoices seem to be working again.
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### WordPress Environment ###WordPress address (URL): https://yourdesign.site
Site address (URL): https://yourdesign.site
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wp_icl_string_urls: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_icl_translate: Data: 0.10MB + Index: 0.03MB + Engine MyISAM
wp_icl_translate_job: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wp_icl_translations: Data: 0.12MB + Index: 0.23MB + Engine MyISAM
wp_icl_translation_batches: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_icl_translation_downloads: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_icl_translation_status: Data: 1.01MB + Index: 0.03MB + Engine MyISAM
wp_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mo_openid_linked_user: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_options: Data: 13.24MB + Index: 0.14MB + Engine MyISAM
wp_popup_banners: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_postmeta: Data: 6.02MB + Index: 2.54MB + Engine MyISAM
wp_posts: Data: 0.87MB + Index: 0.29MB + Engine MyISAM
wp_social_users: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_termmeta: Data: 0.03MB + Index: 0.03MB + Engine MyISAM
wp_terms: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_term_relationships: Data: 0.04MB + Index: 0.08MB + Engine MyISAM
wp_term_taxonomy: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_usermeta: Data: 9.69MB + Index: 0.56MB + Engine MyISAM
wp_users: Data: 0.05MB + Index: 0.05MB + Engine MyISAM
wp_wcpdf_invoice_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
wp_wc_admin_note_actions: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_customer_lookup: Data: 0.03MB + Index: 0.03MB + Engine MyISAM
wp_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_order_coupon_lookup: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
wp_wc_order_product_lookup: Data: 0.08MB + Index: 0.07MB + Engine MyISAM
wp_wc_order_stats: Data: 0.05MB + Index: 0.04MB + Engine MyISAM
wp_wc_order_tax_lookup: Data: 0.03MB + Index: 0.03MB + Engine MyISAM
wp_wc_product_meta_lookup: Data: 0.04MB + Index: 0.06MB + Engine MyISAM
wp_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wdr_order_discounts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wdr_order_item_discounts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wdr_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfblockediplog: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wp_wfblocks7: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfconfig: Data: 2.55MB + Index: 0.02MB + Engine MyISAM
wp_wfcrawlers: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp_wffilechanges: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wffilemods: Data: 3.10MB + Index: 0.60MB + Engine MyISAM
wp_wfhits: Data: 0.72MB + Index: 0.13MB + Engine MyISAM
wp_wfhoover: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfissues: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
wp_wfknownfilelist: Data: 1.73MB + Index: 0.18MB + Engine MyISAM
wp_wflivetraffichuman: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wflocs: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp_wflogins: Data: 0.14MB + Index: 0.03MB + Engine MyISAM
wp_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfnotifications: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfpendingissues: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wfreversecache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfsnipcache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfstatus: Data: 0.14MB + Index: 0.06MB + Engine MyISAM
wp_wftrafficrates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wpfm_backup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wpmailsmtp_debug_events: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_wpmailsmtp_tasks_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wpmelon_advbedit_temp: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wp_yith_wcwl: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_yith_wcwl_lists: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_yoast_indexable: Data: 1.52MB + Index: 0.41MB + Engine InnoDB
wp_yoast_indexable_hierarchy: Data: 0.09MB + Index: 0.16MB + Engine InnoDB
wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_yoast_seo_links: Data: 0.02MB + Index: 0.03MB + Engine InnoDB### Post Type Counts ###
acf-field: 22
acf-field-group: 8
attachment: 1324
client: 8
custom_css: 1
feature: 8
modalpopupbox: 1
nav_menu_item: 58
page: 27
post: 1
product: 123
product_variation: 294
revision: 116
shop_coupon: 110
shop_order: 618
shop_order_refund: 12
slider: 9
team: 8
testimonial: 14
v3d_app: 3
wpcf7_contact_form: 4### Security ###
Secure connection (HTTPS): ?
Hide errors from visitors: ?### Active Plugins (32) ###
Redirect 404 to Homepage: by pipdig – 1.0
Advanced Custom Fields PRO: by Delicious Brains – 5.11.4
Amazon payment services: by Amazon Payment Services – 2.2.5
Contact Form 7: by Takayuki Miyoshi – 5.5.3
Fancy Product Designer PRO Export: by fancyproductdesigner.com – 1.2.7
Fancy Product Designer: by fancyproductdesigner.com – 4.7.3
Social Login, Social Sharing by miniOrange: by miniOrange – 7.5.5
PayTabs – WooCommerce Payment Gateway: by PayTabs – 4.7.3
Redux: by Extendify – 4.3.5
WPML Multilingual CMS: by OnTheGoSystems – 4.4.12
String Locator: by Clorith – 2.4.2
Tax File Uploader: by Sultan – 1.0.0
User Role Editor: by Vladimir Garagulya – 4.60.2
Verge3D: by Soft8Soft LLC – 3.8.0
WC City Select: by 8manos – 1.0.6
WooCommerce Advanced Bulk Edit: by George Iron – 5.0.1
Cup Shipping: by Njegos Vukadin – 1.0.0
WooCommerce Email Test: by RaiserWeb – 1.2.2
WooCommerce Multilingual: by OnTheGoSystems – 4.12.1
WooCommerce PDF Invoices & Packing Slips: by Ewout Fernhout – 2.11.0
WooCommerce PDF Invoices & Packing Slips + mPDF: by Ewout Fernhout – 2.2.0
Custom WooCommerce Reports: by Sultan – 1.0.0
WooCommerce: by Automattic – 5.9.0
Wordfence Security: by Wordfence – 7.5.7
WP Mail SMTP: by WPForms – 3.2.1
WPML Media: by OnTheGoSystems – 2.6.5
WPML String Translation: by OnTheGoSystems – 3.1.10
WPML Translation Management: by OnTheGoSystems – 2.10.8
WPS Hide Login: by WPServeur
NicolasKulka
wpformation – 1.9.1YITH WooCommerce Quick View: by YITH – 1.10.0
YITH WooCommerce Wishlist: by YITH – 3.3.0
Cup Email & Phone Verification: by Njegos Vukadin – 1.0.0### Inactive Plugins (0) ###
### Must Use Plugins (2) ###
Endurance Page Cache: by Mike Hansen – 2.1.2
SSO: by Garth Mortensen
Mike Hansen – 0.3### Settings ###
API Enabled: –
Force SSL: –
Currency: SAR (SR)
Currency Position: right_space
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)Connected to WooCommerce.com: –
### WC Pages ###
Shop base: #6 – /shop/
Cart: #7 – /cart/
Checkout: #3280 – /checkout-2/
My account: #9 – /my-account/
Terms and conditions: #81 – /trems/### Theme ###
Name: cup
Version: 1.0
Author URL: https://wptech.net
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?### Templates ###
Overrides: cup/woocommerce/archive-product.php
cup/woocommerce/cart/cart.php
cup/woocommerce/checkout/cart-errors.php
cup/woocommerce/checkout/form-billing.php
cup/woocommerce/checkout/form-checkout.php
cup/woocommerce/checkout/form-coupon.php
cup/woocommerce/checkout/form-login.php
cup/woocommerce/checkout/form-pay.php
cup/woocommerce/checkout/form-shipping.php
cup/woocommerce/checkout/order-receipt.php
cup/woocommerce/checkout/payment-method.php
cup/woocommerce/checkout/payment.php
cup/woocommerce/checkout/review-order.php
cup/woocommerce/checkout/terms.php
cup/woocommerce/content-product.php
cup/woocommerce/content-single-product.php
cup/woocommerce/emails/customer-completed-order.php version 3.5.0 is out of date. The core version is 3.7.0
cup/woocommerce/emails/customer-processing-order.php version 3.5.0 is out of date. The core version is 3.7.0
cup/woocommerce/emails/email-addresses.php version 3.2.1 is out of date. The core version is 5.6.0
cup/woocommerce/emails/email-order-details.php version 3.3.1 is out of date. The core version is 3.7.0
cup/woocommerce/global/form-login.php
cup/woocommerce/global/quantity-input.php
cup/woocommerce/loop/orderby.php
cup/woocommerce/loop/pagination.php
cup/woocommerce/loop/result-count.php
cup/woocommerce/myaccount/dashboard.php version 2.6.0 is out of date. The core version is 4.4.0
cup/woocommerce/myaccount/downloads.php
cup/woocommerce/myaccount/form-add-payment-method.php version 3.4.0 is out of date. The core version is 4.3.0
cup/woocommerce/myaccount/form-edit-address.php version 3.4.0 is out of date. The core version is 3.6.0
cup/woocommerce/myaccount/form-login.php version 3.5.0 is out of date. The core version is 4.1.0
cup/woocommerce/myaccount/form-lost-password.php
cup/woocommerce/myaccount/form-reset-password.php version 3.5.0 is out of date. The core version is 3.5.5
cup/woocommerce/myaccount/lost-password-confirmation.php version 3.5.0 is out of date. The core version is 3.9.0
cup/woocommerce/myaccount/my-account.php
cup/woocommerce/myaccount/my-address.php
cup/woocommerce/myaccount/my-downloads.php
cup/woocommerce/myaccount/my-orders.php
cup/woocommerce/myaccount/navigation.php
cup/woocommerce/myaccount/orders.php
cup/woocommerce/myaccount/payment-methods.php
cup/woocommerce/myaccount/view-order.php
cup/woocommerce/order/order-details-customer.php version 3.4.4 is out of date. The core version is 5.6.0
cup/woocommerce/order/order-details-item.php version 3.7.0 is out of date. The core version is 5.2.0
cup/woocommerce/order/order-details.php version 3.7.0 is out of date. The core version is 4.6.0
cup/woocommerce/single-product/add-to-cart/external.php
cup/woocommerce/single-product/add-to-cart/grouped.php version 4.0.0 is out of date. The core version is 4.8.0
cup/woocommerce/single-product/add-to-cart/simple.php
cup/woocommerce/single-product/add-to-cart/variable.php
cup/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php
cup/woocommerce/single-product/add-to-cart/variation.php
cup/woocommerce/single-product/meta.php
cup/woocommerce/single-product/price.php
cup/woocommerce/single-product/related.php version 3.0.0 is out of date. The core version is 3.9.0
cup/woocommerce/single-product/short-description.php
cup/woocommerce/single-product/title.php
cup/woocommerce/single-product/up-sells.php
cup/woocommerce/single-product.php
cup/woocommerce/content-product_cat.php version 2.6.1 is out of date. The core version is 4.7.0Outdated Templates: ?
Learn how to update
### Action Scheduler ###
Complete: 384
Oldest: 2021-11-06 15:16:23 +0300
Newest: 2021-12-07 09:32:51 +0300Pending: 6
Oldest: 2021-12-07 19:56:52 +0300
Newest: 2021-12-09 11:03:26 +0300### Status report information ###
Generated at: 2021-12-07 09:33:25 +03:00`