Sumeet Pawar

Hello,

Did the issue got resolved or it still exists?

Best Regards,
Sumeet.

Hello Chirine,

Is it possible for you to share the link of the guide so that we can look into the issue?

Best Regards,
Sumeet.

Hello,
Would you please tell us what is the current version of Documentor you are using?
Because we have tested both Lite as well as Pro on the WordPress 5.0.2 and PHP 7+ and they are working properly.
If you are still using the old version then do update your plugin to the latest version.

Hello,
Thank you for providing the link. It seems like currently, you are using the default skin, so the content is scrollable.
But previously if you were using the ‘Broad’ skin, then you can only view a particular section at a time. You cannot scroll while using the ‘Broad’ skin. You can scroll the content in the ‘Expanded Broad’ skin which is available in the PRO version.

If this is happening while using the default skin, do let us know about it.

Best Regards,
Sumeet.

Hello Sir, we have created a ticket for you. You might have received an email regarding the same. Please respond to that email.