sumitsanadhya

Hello,

I appreciate you taking the time to share the details of your setup.

Regarding the POINT_SCORE variable, it calculates the score for the quiz when using points as the grading system. However, you might find the %CORRECT_SCORE% variable more suitable, as it calculates the score based on correct/incorrect answers when using that grading system.

Additionally, I kindly request that you refrain from sharing any login credentials, as this is a commercial forum.

Would you mind giving the above suggestion a try and letting me know how it works out for you?

Warm regards,
Sumit

Dear @mikehillcreative,

Sorry for the delay in reponse.

I am not able to see the screenshot.

Can you please reshare the screenshots here so I can check and help you to fix the issue.

Regards,
Sumit

Dear @germankiwi,

Can you please replace the existing JS code with the code given below?

jQuery(document).ready(function(jQuery){class RmpMenu{constructor(options){RmpMenu.activeToggleClass='is-active';RmpMenu.openContainerClass='rmp-menu-open';RmpMenu.activeSubMenuArrowClass='rmp-menu-subarrow-active';RmpMenu.subMenuClass='.rmp-submenu';RmpMenu.activeTopMenuClass='rmp-topmenu-active';this.options=options;this.menuId=this.options.menu_id;this.trigger='#rmp_menu_trigger-'+this.menuId;this.isOpen=!1;this.container='#rmp-container-'+this.menuId;this.headerBar='#rmp-header-bar-'+this.menuId;this.menuWrap='ul#rmp-menu-'+this.menuId;this.subMenuArrow='.rmp-menu-subarrow';this.wrapper='.rmp-container';this.linkElement='.rmp-menu-item-link';this.pageWrapper=this.options.page_wrapper;this.use_desktop_menu=this.options.use_desktop_menu;this.originalHeight='',this.animationSpeed=this.options.animation_speed1000;this.hamburgerBreakpoint=this.options.tablet_breakpoint;this.subMenuTransitionTime=this.options.sub_menu_speed1000;if(this.options.button_click_trigger.length>0){this.trigger=this.trigger+' , '+this.options.button_click_trigger}
if(this.options.button_position_type=='inside-element'){var destination=jQuery(this.trigger).attr('data-destination');jQuery(this.trigger).appendTo(jQuery(destination).parent())}
this.init()}
init(){const self=this;jQuery(this.trigger).on('click',function(e){e.stopPropagation();self.triggerMenu()});jQuery(self.menuWrap).find(self.subMenuArrow).on('click',function(e){e.preventDefault();e.stopPropagation();self.triggerSubArrow(this)});if('on'==self.options.menu_close_on_body_click){jQuery(document).on('click','body',function(e){if(jQuery(window).width() '+self.linkElement)){return}}
let _href=jQuery(this).attr('href');let _target=(typeof jQuery(this).attr('target'))=='undefined'?'_self':jQuery(this).attr('target');if(self.isOpen){if(jQuery(e.target).closest(this.subMenuArrow).length){return}
if(typeof _href!='undefined'){self.closeMenu();setTimeout(function(){window.open(_href,_target)},self.animationSpeed)}}}})}
if('on'==self.options.menu_item_click_to_trigger_submenu){jQuery(this.menuWrap+' .rmp-menu-item-has-children > '+self.linkElement).on('click',function(e){if(jQuery(window).width()<self.hamburgerBreakpoint){e.preventDefault();self.triggerSubArrow(jQuery(this).children('.rmp-menu-subarrow').first())}})}
jQuery(document).on('keydown',function(event){let menuOpen=jQuery('.rmp-container.rmp-menu-open');if(menuOpen.length){let activeMenu=menuOpen.find('.rmp-selected-menu-item').length?menuOpen.find('.rmp-selected-menu-item'):menuOpen.find('.rmp-menu-current-item');let parentContainer=jQuery('.rmp-container.rmp-menu-open');let menuItems=menuOpen.find('.rmp-menu-item');if(event.keyCode===9){menuItems.removeClass('rmp-selected-menu-item');if(activeMenu.length){if(activeMenu.hasClass('rmp-menu-item-has-children')){activeMenu.children('.rmp-menu-item-link').first().find('.rmp-menu-subarrow').click();let firstChild=activeMenu.find('.rmp-submenu').children('.rmp-menu-item').first();firstChild.addClass('rmp-selected-menu-item').children('.rmp-menu-item-link').first().focus()}else{let nextMenu=activeMenu.next('.rmp-menu-item');if(nextMenu.length){nextMenu.addClass('rmp-selected-menu-item').children('.rmp-menu-item-link').first().focus()}else{let parentSubmenu=activeMenu.closest('.rmp-submenu');if(parentSubmenu.length){let parentMenu=parentSubmenu.closest('.rmp-menu-item');let nextSibling=parentMenu.next('.rmp-menu-item');parentMenu.children('.rmp-menu-item-link').first().find('.rmp-menu-subarrow').click();if(nextSibling.length){nextSibling.addClass('rmp-selected-menu-item').children('.rmp-menu-item-link').first().focus()}else{let parentSibling=parentMenu.closest('.rmp-submenu').closest('.rmp-menu-item').next('.rmp-menu-item');if(parentSibling.length){parentSibling.find('.rmp-menu-item-link').addClass('rmp-selected-menu-item').children('.rmp-menu-item-link').first().focus()}else{parentContainer.find('.rmp-menu-item').first().addClass('rmp-selected-menu-item').children('.rmp-menu-item-link').first().focus()}}}else{parentContainer.find('.rmp-menu-item').first().addClass('rmp-selected-menu-item').children('.rmp-menu-item-link').first().focus()}}}}else{menuItems.first().addClass('rmp-selected-menu-item').children('.rmp-menu-item-link').first().focus()}
event.preventDefault()}
if(event.keyCode===13&&activeMenu.length){activeMenu.click()}}})}
setWrapperTranslate(){let translate,translateContainer;switch(this.options.menu_appear_from){case 'left':translate='translateX('+this.menuWidth()+'px)';translateContainer='translateX(-'+this.menuWidth()+'px)';break;case 'right':translate='translateX(-'+this.menuWidth()+'px)';translateContainer='translateX('+this.menuWidth()+'px)';break;case 'top':translate='translateY('+this.wrapperHeight()+'px)';translateContainer='translateY(-'+this.menuHeight()+'px)';break;case 'bottom':translate='translateY(-'+this.menuHeight()+'px)';translateContainer='translateY('+this.menuHeight()+'px)';break}
if(this.options.animation_type=='push'){jQuery(this.pageWrapper).css({'transform':translate});if('body'==this.pageWrapper){jQuery(this.container).css({'transform':translateContainer})}}
if(this.options.button_push_with_animation=='on'){jQuery(this.trigger).css({'transform':translate})}}
clearWrapperTranslate(){if(this.options.animation_type=='push'){jQuery(this.pageWrapper).css({'transform':''})}
if(this.options.button_push_with_animation=='on'){jQuery(this.trigger).css({'transform':''})}}
fadeMenuIn(){jQuery(this.container).fadeIn(this.animationSpeed)}
fadeMenuOut(){jQuery(this.container).fadeOut(this.animationSpeed,function(){jQuery(this).css('display','')})}
openMenu(){var self=this;jQuery(this.trigger).addClass(RmpMenu.activeToggleClass);jQuery(this.container).addClass(RmpMenu.openContainerClass);if(this.options.animation_type=='fade'){this.fadeMenuIn()}else{this.setWrapperTranslate()}
this.isOpen=!0}
closeMenu(){jQuery(this.trigger).removeClass(RmpMenu.activeToggleClass);jQuery(this.container).removeClass(RmpMenu.openContainerClass);if(this.options.animation_type=='fade'){this.fadeMenuOut()}else{this.clearWrapperTranslate()}
this.isOpen=!1}
triggerMenu(){this.isOpen?this.closeMenu():this.openMenu()}
triggerSubArrow(subArrow){var self=this;var sub_menu=jQuery(subArrow).parent().siblings(RmpMenu.subMenuClass);if(self.options.accordion_animation=='on'){var top_siblings=sub_menu.parents('.rmp-menu-item-has-children').last().siblings('.rmp-menu-item-has-children');var first_siblings=sub_menu.parents('.rmp-menu-item-has-children').first().siblings('.rmp-menu-item-has-children');top_siblings.children('.rmp-submenu').slideUp(self.subMenuTransitionTime,'linear').removeClass('rmp-submenu-open');top_siblings.each(function(){jQuery(this).find(self.subMenuArrow).first().html(self.options.inactive_toggle_contents);jQuery(this).find(self.subMenuArrow).first().removeClass(RmpMenu.activeSubMenuArrowClass);jQuery(this).removeClass(RmpMenu.activeTopMenuClass)});first_siblings.children('.rmp-submenu').slideUp(self.subMenuTransitionTime,'linear').removeClass('rmp-submenu-open');first_siblings.each(function(){jQuery(this).find(self.subMenuArrow).first().html(self.options.inactive_toggle_contents);jQuery(this).find(self.subMenuArrow).first().removeClass(RmpMenu.activeSubMenuArrowClass);jQuery(this).removeClass(RmpMenu.activeTopMenuClass)})}
if(sub_menu.hasClass('rmp-submenu-open')){sub_menu.slideUp(self.subMenuTransitionTime,'linear',function(){jQuery(this).css('display','')}).removeClass('rmp-submenu-open');jQuery(subArrow).html(self.options.inactive_toggle_contents);jQuery(subArrow).removeClass(RmpMenu.activeSubMenuArrowClass);jQuery(subArrow).closest('.rmp-menu-item-has-children').removeClass(RmpMenu.activeTopMenuClass)}else{sub_menu.slideDown(self.subMenuTransitionTime,'linear').addClass('rmp-submenu-open');jQuery(subArrow).html(self.options.active_toggle_contents);jQuery(subArrow).addClass(RmpMenu.activeSubMenuArrowClass);jQuery(subArrow).closest('.rmp-menu-item-has-children').addClass(RmpMenu.activeTopMenuClass)}}
pushMenuTrigger(e){if('on'==this.options.button_push_with_animation){jQuery(this.trigger).css({'transform':this.menuWidth()})}}
menuHeight(){return jQuery(this.container).height()}
menuWidth(){return jQuery(this.container).width()}
wrapperHeight(){return jQuery(this.wrapper).height()}
backUpSlide(backButton){let translateTo=parseInt(jQuery(this.menuWrap)[0].style.transform.replace(/^\D+/g,''))-100;jQuery(this.menuWrap).css({'transform':'translateX(-'+translateTo+'%)'});let previousSubmenuHeight=jQuery(backButton).parent('ul').parent('li').parent('.rmp-submenu').height();if(!previousSubmenuHeight){jQuery(this.menuWrap).css({'height':this.originalHeight})}else{jQuery(this.menuWrap+this.menuId).css({'height':previousSubmenuHeight+'px'})}}}
for(let index=0;index<rmp_menu.menu.length;index++){let rmp=new RmpMenu(rmp_menu.menu[index])}})

Let me know if you need more help.

Regards,
Sumit

Hi @giuliagasp,

I hope you’re doing well!

Thank you for getting in touch with us. We appreciate your reaching out.

Would you mind sharing the variables [Ex: %POINT_SCORE%] you’re using in the results tab, or perhaps a screenshot? This will give us a clearer understanding of your results tab setup, allowing us to assist you better.

Looking forward to your response.

Warm regards,
Sumit

Dear @germankiwi,

I hope this message finds you well.

Thank you for bringing this issue to our attention.

I want to assure you that our technical team is actively working on resolving it. I will ensure to keep you updated with any further developments.

If you have any additional questions or concerns in the meantime, please feel free to reach out.

Regards,
Sumit

Hello Everyone,

Thank you for your feedback.

I’m pleased to inform you that we have addressed the issue in our latest plugin update.

I kindly request you to update the plugin to the latest version and then check to see if the issue has been resolved.

If you require any further assistance, please don’t hesitate to let me know.

Regards,
Sumit

Dear Toastbrot,

Thank you for your feedback.

I’m pleased to inform you that we have addressed the issue in our latest plugin update.

I kindly request you to update the plugin to the latest version and then check to see if the issue has been resolved.

If you require any further assistance, please don’t hesitate to let me know.

Regards,
Sumit

Hello Mark,

We appreciate you bringing the issue you’re facing with the Serene theme to our attention, we always appreciate customers like you.

Regarding the first issue you mentioned, I’ve noticed in the screenshot that the previous and next buttons are overlapping. I’ll escalate this matter to our development team, and I’m confident they’ll provide a solution or workaround to this matter.

Regarding your second concern about the questions taking up the entire left side of the page, by default, quizzes appear in a straight line displaying options. However, if you prefer a different layout, you can easily adjust this by navigating to QSM Quizzes and Survey > Questions tab > Edit > Question type. From there, you can choose the horizontal question type, and then save to apply the changes. This will make the questions appear horizontally, utilizing the entire space rather than just the left side of the page.

I hope this solution proves helpful, and rest assured, we’ll keep you updated on any progress regarding the first issue.

Wishing you a wonderful day ahead.

Kind regards
Sumit

Dear @vaclavek,

Sorry for the inconvaince you have faced.

We’ve conducted several attempts to replicate the issue you’re experiencing on our staging website, but so far have been unsuccessful. To assist you further, could you please provide the following information:

The current version of WordPress you’re using.

1. Your PHP version.
2. If possible, could you provide a screenshot of the site health page?
3. A list of activated plugins and themes.
4. If possible, please provide the error log file.
5. Website link where issue is occured.

This additional information will greatly aid us in diagnosing and resolving the issue. We appreciate your cooperation and look forward to your response.

Regards.
Sumit

Dear @mikehillcreative,

I hope this message finds you well.

Sorry for the inconvaince you have faced.

Thank you for your feedback. I will discuss this with our team and make efforts to update it as soon as possible.

I trust that your issue has been resolved. Should you require further assistance, please don’t hesitate to reach out.

Regards,
Sumit

Dear @mikehillcreative,

I hope this message finds you well.

Thank you for your feedback. I will discuss this with our team and make efforts to update it as soon as possible.

I trust that your issue has been resolved. Should you require further assistance, please don’t hesitate to reach out.

Regards,
Sumit

Dear @trbutler13,

Sorry for the inconvaince you have faced.

We’ve conducted several attempts to replicate the issue you’re experiencing on our staging website, but so far have been unsuccessful. To assist you further, could you please provide the following information:

1. The current version of WordPress you’re using.
2. Your PHP version.
3. If possible, could you provide a screenshot of the site health page?
4. A list of activated plugins and themes.
5. If possible, please provide the error log file.

This additional information will greatly aid us in diagnosing and resolving the issue. We appreciate your cooperation and look forward to your response.

Regards.
Sumit

Dear @toastbrot,

I hope this message finds you well.

Thank you for your feedback.

I will discuss this matter with our technical team and provide you with further updates soon.

Regards,
Sumit

Dear @conglt,

Thank you so much for your review! We’re thrilled to hear that you had such a positive experience with us. Your feedback means a lot to our team, and it’s our goal to continue providing you with excellent service. We appreciate your support.

Regards,
Sumit

Dear @launchmoxie,

Thank you for your patience.

We’ve conducted several attempts to replicate the issue you’re experiencing, but so far have been unsuccessful. To assist you further, could you please provide the following information:

1. The current version of WordPress you’re using.
2. Your PHP version.
3. If possible, could you provide a screenshot of the site health page?
4. A list of activated plugins and themes.
5. If possible, please provide the error log file.

This additional information will greatly aid us in diagnosing and resolving the issue. We appreciate your cooperation and look forward to your response.

Regards.
Sumit