sunprinting

Thanks for all of your help. The problem was in the settings in the php.ini file. I had changed the upload_max_filesize but not the post_max_size. Thanks for you help in pointing me in the right direction!

I don’t know. It is on the same level as wp-config.php. in the public_html/sunprinting folder.

phpinfo.php

I created the phpinfo.php file but I’m having trouble creating the link. Haven’t done this before.

It is at the same level at the wp-config.php file.

We have plenty of memory. I’m not sure the exact amount but we’ve just started a few months ago and don’t have many accounts. I’m not sure what you mean by restarting services. Could you clarify?

I copy/pasted what you have back in there and rested a file 27mb and it failed.

Shared hosting. This site is a subdomain of our main site hosted with Bluehost.

Don’t know if these settings are inportant but this is what is in the main domain php.ini file
;;;;;;;;;;;;;;;;;;;
; Resource Limits ;
;;;;;;;;;;;;;;;;;;;

; Maximum execution time of each script, in seconds
; https://php.net/max-execution-time
; Note: This directive is hardcoded to 0 for the CLI SAPI
max_execution_time = 30

; Maximum amount of time each script may spend parsing request data. It’s a good
; idea to limit this time on productions servers in order to eliminate unexpectedly
; long running scripts.
; Note: This directive is hardcoded to -1 for the CLI SAPI
; Default Value: -1 (Unlimited)
; Development Value: 60 (60 seconds)
; Production Value: 60 (60 seconds)
; https://php.net/max-input-time
max_input_time = 60

; Maximum input variable nesting level
; https://php.net/max-input-nesting-level
;max_input_nesting_level = 64

; Maximum amount of memory a script may consume (128MB)
; https://php.net/memory-limit
memory_limit = 128M

What I have set in the subdomain directory php.ini file is
<?php
upload_max_filesize = 64M
post_max_size = 64M
max_execution_time = 300
?>

I changed the page to public so it should work now.

https://www.sunprinting.com/testpage/

Here is the link to the private page that I have it set up on now so customers can’t access it.

<a

I’ve created a private page to test out the file upload. One third of uploads failed after they reached 100% and said communicating with the site address. No page refresh or success/failure notification. The larger the file (above 10Mb)the more likely to fail but not an absolute factor. Sometimes the same file will go through when submitted a second time. Tried different file types and no correlation there. I’ve tested it on a dummy sight with default theme and no plug-ins and same problems.

Thanks.

5.3.18