supakriss

Rating and original review updated…

Hiding the option is not the problem…
I can do it by myself but thanks.

To be honest, without any solution from you next week, I’ll have to do that.

It’s sad that I had to make a complaint here to get more consideration.

Thank you anyway.

I believe you keep on trying, but trust me, I’ve lost too much time trying to retrieve my website with at least the fundify I had when astoundify was the owner.

I understand that most of my problems are about my location.
Currency symbol position, local date format and others…

But once, this used to work perfectely and in my special case fundify IgnitionDeck’s version is the worst “upgrade” ever.

I lost too much time doing my own customisation because your crew simply told me “sorry unfortunately blablabla next version blablabla do your own customisation blablabla or if you got some more money to give we’ll help you better (consulting)… “

Ok I’m angry because I’ve paid near 250$ to get stolen my working website just when I was about to launch it…

And tons of excuses as only compensation.

I hope you can understand.

Houps,

Sorry for the mistake, I have reinstalled SEO by Yaost plugin to try your solution.

Since I’ve been told about incompatibilities.
I have desinstalled SEO.
I don’t really need it for now…

The order screen issue is solved…

The main problem remains the printing receipt issue.

You probably mean line 2177 ( in my case )
The problem remains.

Printing receipt should be working out of the box.

I wonder how other customers can use your product ( Fundify with ID ) with this feature going this wrong :-/. ( cf. https://ignitiondeck.com/id/forums/thread/receipt-preview-problem/ )

I mean, it’s urgent for me.
Be sure : When this is solved, I’ll start my crowdfunding solution the week after !

Thanks for trying to help.
( I have no news from Andrew in the forum )

Hi Virtousgiant,

For now, the Fundify receipt issue is the main problem.
Others are less important but deserve an aswer in your website.

Seriously, I have changed my mind losing time trying to solve things by myself.

Now I’m doing something else to eat..
While I wait for a fix…

“
I’ve determined that the receipt issue appears to be a bug with the Fundify and CrowdPress themes, specifically. We’re looking into this to come up with a fix ASAP.
” Andrew March 31, 2015 at 10:57 am
Topic started March 26, 2015 at 6:37 pm, more than a month ago.

This is what you call my “feeling about getting too much talk and not enough action”.

Thanks for your apologize I barely accept.
Can’t wait for a real support from your team.

Get ready soon please.

Alice

I have already asked too many times for help in your support forum.
There, you will easily find me as Alice.

Some topics are getting old without solutions.

When I writte ” do it yourself “, everybody should understand that means without any correct help of your customer’s support.

Andrew, of course if you give me the code fixes I’ll apply it by myself.

Of course you’re a small team, of course you want me to enjoy my experience with IgnitionDeck. Of course, you’re working on my case…

This is what it’s all about… Giving more solutions and less excuses.

I had to share my bad experience with some of your customers to get help.
One of them ( and surely more ) just left IgnitionDeck and hired a developer.
This operation made him waste more than 900€.

Again, my crowdfunding website had to start eight month ago.
I have no compensation for that.

As an unhappy customer, I have to warn the others.
That’s all.

Hello,

I’m on 1.8.2 and still having the problem…

Here’s my system info :

### Begin System Info ###

## Please include this information when posting support requests ##

Multisite: No

SITE_URL: https://www.phazzz.supakriss.com
HOME_URL: https://www.phazzz.supakriss.com

EDD Version: 1.9.8
Upgraded From: 1.9.8
WordPress Version: 3.9
Permalink Structure:
Active Theme:

Test Mode Enabled: Yes
Ajax Enabled: Yes
Guest Checkout Enabled: Yes
Symlinks Enabled: No

Checkout is: Valid
Checkout Page: https://www.phazzz.supakriss.com/?page_id=62
Success Page: https://www.phazzz.supakriss.com/?page_id=63
Failure Page: https://www.phazzz.supakriss.com/?page_id=64
Downloads slug: /campaigns

Taxes Enabled: No
Taxes After Discounts: No
Tax Rate: 0%
Country / State Rates:
Registered Post Stati: publish, future, draft, pending, private, trash, auto-draft, inherit, refunded, failed, revoked, abandoned, active, inactive, preapproval, cancelled

Platform: Windows
Browser Name: Chrome
Browser Version: 34.0.1847.116
User Agent String: Mozilla/5.0 (Windows NT 6.1; WOW
64) AppleWebKit/537.36 (KHTML, l
ike Gecko) Chrome/34.0.1847.116
Safari/537.36

PHP Version: 5.3.28
MySQL Version: 5.5.34-cll-lve
Web Server Info: Apache

WordPress Memory Limit: 40MB
PHP Safe Mode: No
PHP Memory Limit: 128M
PHP Upload Max Size: 64M
PHP Post Max Size: 64M
PHP Upload Max Filesize: 64M
PHP Time Limit: 30
PHP Max Input Vars: 1000
PHP Arg Separator: &
PHP Allow URL File Open: Yes
WP_DEBUG: Disabled

WP Table Prefix: Length: 3 Status: Acceptable

Show On Front: page
Page On Front: Accueil (#384)
Page For Posts: All Categories (#292)

WP Remote Post: wp_remote_post() works

Session: Enabled
Session Name: PHPSESSID
Cookie Path: /
Save Path: /tmp
Use Cookies: On
Use Only Cookies: On

DISPLAY ERRORS: On (1)
FSOCKOPEN: Your server supports fsockopen.
cURL: Your server supports cURL.
SOAP Client: Your server has the SOAP Client enabled.
SUHOSIN: Your server has SUHOSIN installed.

TEMPLATES:

Filename: checkout_cart.php

ACTIVE PLUGINS:

8tracks Radio: Official Shortcode Plugin: 1.11
Contact Form 7: 3.8
Crowdfunding by Astoundify: 1.8.2
Easy Digital Downloads: 1.9.8
Easy Digital Downloads – PayPal Adaptive Payments: 1.2.2
Easy Parallax Slider: 1.7.5
Easy Post Types: 1.4.4
IK Facebook Plugin: 2.6.3.4
Multiple Galleries: 0.4.1
OptionTree: 2.3.4
Symple Shortcodes: 1.51
Viper’s Video Quicktags: 6.5.0
WordPress Importer: 0.6.1
### End System Info ###

Thank you very much for helping.

Best regards