Jeff Alvarez

Hi @champdor ,

Afraid we currently don’t support the feature to have custom decimal formats per feed or a way to make the numbers whole(no decimal separators). What I’ll do is raise a feature request for this.

What you can try doing is creating a custom field or attribute for the product. Set the value of the value Etsy was expecting. From there re-map your feed price field to the newly created custom field or attribute

Hi @jprieto1999 @tanlaci ,

For variable products, please use the Parent Product Description mappable fields and see if that works.

Hi @timveck,

The warning for our plugin on WP Cron being disabled, you can safely ignore that as you are using server cron to do the updates. Though, we do use this WP Cron to refresh the feeds; it being left disabled the feeds refreshing might work as intended.

Hi @mihaiiceyro,

The elite version also only supports the AND condition, but we will look into this more as it’s requested quite a few times.

Hi @tdutkowski ,

I just checked it and it’s working fine: https://www.loom.com/share/a2e103229fc04fc19e10054791b913d2

I think it might be that the ajax request on the server side wasn’t complete. Can you please open up your browser console, check the network tab and ensure that the disable feed request is finishing?

Hi @ititistore,

Okay so it seems that with regular products I need to map Condition to Product condition and for variable products its Pa condition. How would I set this up so that it works for both?

= The regular condition mappable field works for both variable and simple products. The default value will also always be New. Changing this value is not possible natively via WooCommerce.

What im doing now is changing my if Pa condition is equal to ***** then Product condition ***** which seems to work but requires that I have double the amount of rules. Is this the best way?

= Yes, using rules and filters is the ideal scenario here. You could also create a custom field or attribute and pass that information to the feed.

You could also use the product attributes for both Variable and simple, and set it there. From there you can just use a single attribute for mappable, it also means that you pre-set the condition values.

Hi @5039gp8dq72t720,

Can you please try restarting your server’s WP Cron? Reach out to your hosting provider if you aren’t sure on how to do it.

Also, we are working/researching on implementing a better way to refresh feeds and if you haven’t yet go to Product Feed > Settings and click the sync feed button

Hi @roadlink ,

You could try using the exclude filter. On your current product feed, add a filter that checks for the name and exclude it from the feed: How To Create Filters For Your Product Feed? – AdTribes

Hi @roadlink ,

On the database look into the postmeta table, the meta_key to look for is adt_file_name & adt_legacy_project_hash. Or use a general search and look for the file name via SQL Query

Hi @xavier3849 @5039gp8dq72t720 ,

This is an ongoing bug that seems to only affect variation products that are in draft. Can you please give this temporary hotfix a shot:https://we.tl/t-nydLXN6Wh7

Do note that this might create a duplicate copy of the plugin and ensure that you have a backup ready in case something goes wrong during the install process.

Hi @metuga ,

Yes, this is a bug. I’ve raised this with our developers and thanks for the suggested fix. Also, if you’d like a hotfix, give this a shot: https://we.tl/t-nydLXN6Wh7

Do note that this may create a duplicate copy of the plugin(not get automatic updates).

• This reply was modified 1 month, 2 weeks ago by Jeff Alvarez.

Hi @tdutkowski,

Sorry, not quite following the issue you mentioned. I just disabled the plugin fine: https://www.loom.com/share/17168292b8ef46a98f86413bd53d7e15

Can you send a recording so I can get a better idea on what issue you are facing?

Hi @ititistore ,

I just tested and the condition value is showing for simple and variable products. Is this value a custom mapping on your end or is it the condition value?

Also, I just tried an empty attribute and named it condition (mapped it as well) and it’s working fine: https://www.loom.com/share/48a7a04fd327402da79fe972e3908eeb

Hi @mihaiiceyro,

Our plugin follows the AND rule so it means that product must have category A and Category B must be true in order for the products.

There’s a request to make the Rule be an OR Rule so I’ll add a +1 in favor of it being developed but please keep in mind that there’s no ETAs

Way around this right now is to use the Exclude like one of your screenshots: https://prnt.sc/3QeBrNfCZ5Hc

Hi @hashimsamnan ,

I don’t think it’s an issue from our plugin, the match rate is calculated through facebook and we have no control over this.

If it’s 0% then it usually means that the facebook events are not being fired but on your screenshot the last event received was 39 minutes ago so it seems to be working.

Try following their debug guide: Troubleshoot Catalog Match Rate Issues | Meta Business Help Centre (facebook.com) or reach facebook’s support side of things.