supernaturalbird

I’m not sure of your whole scenario, but generally an offload to cloud storage plugin will only show the images or files that are uploaded through it and the WordPress interface. Depending on how your s3 configuration is, generally files uploaded there are viewable through a verification process even if they are public viewable. In other words if someone that wasn’t logged in to your AWS console with access to your s3 bucket tried to access files on it without going through your website, their access would be denied and an error message would be shown. My point being, each file uploaded to an s3 bucket is authenticated as it’s uploaded by use of your s3 key files. So if a file wasn’t uploaded through your site, Offload Media would be denied access. If I misunderstood your question, then my answer is I don’t know. Hopefully this helps you or at least somebody.

There is no customer support, at least not technical support. I have contacted them over and over again about an issue with images no longer uploading through part of my site after upgrading from Media Cloud version 4.2.37. That was the last version that worked properly with my site. I recently moved my main site to a new server and started to set it up that way. I contacted them about it not working right and they then deactivated my license on my staging site which is for testing only. So now I have lost the ability to test the plugin on my test site. So I contacted them again about the other technical issues and haven’t heard a single word from them. They gladly cancelled my license on my testing site, but when I asked for technical support, no response at all. I even offered to upgrade to a more expensive license if they would help me and still no response. I wish I had read reviews about no customer service before I set my site up with their plugin. Great plugin when it works, but no customer service when it fails. Stay away from this plugin people!

I have had a similar issue. I use the premium Peepso plugin too and the latest version of Media Cloud that worked with it was version 4.2.37. For some reason after updating to a newer version of Media Cloud, when uploading through the Peepso activity stream or any Peepso related pages it acts like it’s going to upload and then doesn’t. I have spent hours upon hours trying to figure it out. Unfortunately even with the premium Media Cloud plugin they offer Zero support for and if you actually hear back from them about a technical issue, you might as well buy a lottery ticket. All I know is something changed after Media Cloud version 4.2.37, so if you have old versions on your computer, delete whatever version you have and replace it with the old version and just don’t update.