support-huge-it

Dear @dorysp,

If we are not mistaken you have done some modifications on Video Player Plugin by yourself. Unfortunately we can help you only if you install the current last version of plugin on your website that will remove and replace all your modifications.

Dear @jojobear99,

Thanks for contacting us.
There is no option to turn it off but instead of giving 0 value to Change Speed you can give a very big value to Pause Time. It can solve your problem.

Dear @nicky111,

Thanks for contacting us.
Could you please tell us what view are you using.
Is it on local server ? Can you send the URL ?

Dear @epuzatko,

Thanks for contacting us.
Yes you can easily add video from Youtube and even Vimeo.
In your admin panel please go to Huge-IT Portfolio -> Portfolios -> My first Portfolio -> Right above your projects list you can find button “Add Video”. after you click on the button, just copy and past Youtube video URL in the first field of popup and click “Insert Video” button.
If you want video to be secondary on your project and not instead of main image please hover your mouse over the plus(+) icon of the project -> 2 icons will appear, click on video icon and the same video popup will open.

Regarding the menu: If under menu you mean the Sorting buttons and want to disable them you just need to tick off the “Show Sorting Buttons” options on the right menu (same page).

Hope it was helpful.

Dear @thasg,

Thanks for contacting us.
Let me kindly note that we don’t recommend to do modifications on our plugins by yourself as it can cause issues that we will be unable to fix in further.
And unfortunately there is no way to avoid replacing your modifications after update.

Hope your theme support will fix the issue.
In the case, if you need our help any further, feel free to ask.
We will be glad to assist.

Wish you all the best!

Moreover,

@skarjune, we will be thrilled if you’d have a chance to share your feedback with other plugins of ours. Just for the sake of the community. We do care about the Free/Lite version users and really want to bring the best experience possible for them.

Thanks again and have a great day.

Dear @jcawfield Jake,

Thanks you very much for your beautiful comment and the great feedback. We try to do the utmost to help every individual and the kind words of feedback warm up our day. Thanks a lot and feel free to let us now if you ned something in the future.

Have a great day!

Dear @sandilyan515,

We are begging your pardon for the experience. Could we ask you kindly what exactly did not meet your requirement? Instead of rating the plugin with negativity and bad review you could have share the link or some info of your issue first, allowing us to help you. What’s the point of your review if you don’t give us any details of the matter you face? Give us some details and we will be back with help.

Hello, Thank you for contacting us. Please, be kindly informed that the quantity of the columns depend on the Theme container you have. In this case, you can change element size while uploading and also you can choose a Theme which has a wide container to place more images.
In the case of additional questions, please, let us know

Dear @dwang,

Thanks a lot for the feedback. We appreciate. The latest 1.4.6 version did not process a line of a code which brought to an issue with custom text field. We are not sure if it is the GitHub glitch or the process with WordPress engine. The fresh update to 1.4.7 will become available in couple of minutes. So, in order to be able save the custom text field just update to the latest version. We are sorry about the system issue with the update. Let us know if we missed something. Don’t forget to resolve the topic if you have no other questions. Thank you!

We are sorry about that @yaveii93. Could you give us some more details, please?
1. name the browser, device, OS.
2. Mention the version of the plugin ( make sure it is the most current one)
3. Provide with the link t your website, so that we could have a look.

Additionally, is there an error message when it crashes the webpage?

Dear @oliversm, is there any chance I could have the link to your website in order to help? Otherwise name the theme you use and we will try to duplicate your environment and be back to you with a solution. Thanks

Dear @myblogisgreat, seems the best way would be to approach developers of the mentioned plugin, as it brings the conflict itself. But we too shall install and test it out in order to help you to fix the issue as soon as possible.

@kiwi3685,@linkgua-digital, @bela77bela
could we ask you kindly to update to the 4.0.1, the very latest version. Let us know if this fixes the issue. The problem is hidden in the migration of the database and seems some users with their specific hosting configurations face the mentioned errors of Slider. We keep an eye on every single issue and trying to help ASAP