Suzie
Forum Replies Created
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Forum: Plugins
In reply to: [10WebSocial] “Something is wrong.”Hi,
We are sorry for the inconvenience. Could you please try the following solution and see if helps?
1. Visit Instagram.com from your web browser and revoke access of the plugin from here,
2. Log out from the current account signed in to Instagram.com,
3. Go back to the WordPress administrative dashboard of your website,
4. Navigate to Instagram Feed WD > Settings page, then press Reset Access Token,
5. After the page reloads, click Sign in with Instagram, and log in to your account.As the account is signed in, please create your feed using the same username, and check if it works this time.
Thanks! Have a great day!
Hi,
We are sorry for the inconvenience you have faced.
This can be because of a conflict with other plugin. Please, try to deactivate all the plugins and activate one by one to see which one arises a conflict on your website.
Thank you and have a nice day!
Forum: Plugins
In reply to: [10WebFAQ] How to translate this plugin ?Hi,
The issue can be because of the following reason.
We do not have an integration with the loco translate plugin. We’ll surely take it into account and will include in in the upcoming updates.
Thank you and have a nice day!
Hi,
We are sorry to let you know that the feature is available on the Premium version only.
We hope you will find a workaround.
Thank you and have a nice day!
Forum: Plugins
In reply to: [10Web Social Post Feed] Importing from page to bbpressHi,
We are sorry to let you know that it is not possible to achieve the needed feature with the Facebook Feed WD.
Thank you and have a nice day!
Forum: Plugins
In reply to: [Slider by 10Web - Responsive Image Slider] Slider not loadingHi,
Please accept my tardy reply.
The slider you have on the mentioned page is not Slider WD.
Please, contact their Customer Care Team.
Thank you and have a nice day!
Forum: Themes and Templates
In reply to: [Sauron] Sauron compatible with php version 7,2Hi,
There should not be any issues with PHP version 7.2, however, if you notice something wrong, please let us know.
Thank you and have a nice day!
Forum: Plugins
In reply to: [EventCalendar] Confusing Marketing PromotionHi,
Please accept my tardy reply.
On www.ads-software.com we do not respond to the forum threads about the Premium offers and features.
Please, contact our Customer Care Team, the email address is [email protected]
Thank you and have a nice day!
Forum: Plugins
In reply to: [EventCalendar] White screen of death when accessing the pluginHi,
We are sorry for the inconvenience.
We should see the errors log, to be able to suggest a possible solution, especially when the issue is not at the front end.
Could you please attach a screenshot?
Thank you in advance.
Hi @jankas,
Please accept my tardy reply.
Are you sure you have installed the following theme?
Thank you!
Forum: Plugins
In reply to: [10Web Map Builder for Google Maps] Global Map of All MarkersHi,
Please note, that on www.ads-software.com forums we are replying to free product related questions only. For questions regarding the Premium version, please contact our support team using the following email address: [email protected]
Thank you and have a nice day!
Forum: Plugins
In reply to: [10Web Map Builder for Google Maps] Google Maps AMP capability?Hi,
There should not be any special issues. However, if you notice problems, please, let us know.
Thank you and have a nice day!
Hi,
Please go to Form Maker > Forms > edit your Form.
In Form Options > Actions after Submissions sections, you can change the text.
Do not forget to save the changes, please.
Thank you and have a nice day!
Forum: Plugins
In reply to: [EventCalendar] Full WidthHi Kenn,
Please, add the code below to Appearance > Customize > Additional CSS.
.cal_blue.ecwd_calendar_container{ display:table }
Thank you and have a nice day!
Forum: Plugins
In reply to: [EventCalendar] HEBREW CALENDARHi,
Unfortunately, the feature you need is not available on the calendar.
We are sorry we could not help you.
Thank you and have a nice day!