Suzie

Hi,

Could you please make the screenshot of the Options, upload it to Imgur and send the link to us to check.

Thank you.

Hi,

We are sorry to let you know that Instagram have released a Hashtag API in the Instagram Graph API.

Thus, access to Instagram is closed now and it is not possible for our development team to eliminate the existing issue.

Thanks for understanding.

Good luck!

Hi,

We are very sorry for the inconvenience you have faced.

We so much appreciate you have posted the fix.

Thank you and good luck!

Dear @elisajo,

Could you please mention the URL of your website where you have the Instagram Feed plugin running?

Thank you!

Hi,

We have checked once again, the videos seem to be crashed and there are many JS errors.

Thanks and have a nice day!

Hi @skev54,

Thank you for the update.

We are glad to hear the issue is fixed.

Thanks and have a nice day!

Hi,

Please, make sure you are using the latest version of the plugin.

Could you please try the following solution and see if helps?

1. Visit Instagram.com from your web browser and revoke access of the plugin from here,
2. Log out from the current account signed in to Instagram.com,
3. Go back to the WordPress administrative dashboard of your website,
4. Navigate to Instagram Feed WD > Settings page, then press Reset Access Token,
5. After the page reloads, click Sign in with Instagram, and log in to your account.

As the account is signed in, please create your feed using the same username, and check if it works this time.

Thanks! Have a great day!

Hi,

You can add as many fields as you want.

There is not limitation.

Thanks and have a nice day!

Hello,

Please, follow the instructions, below.

Go to Theme Options > Slider > scroll down > Image Description.

Here you can either change the text or remove it.

Thanks and have a nice day!

Hi @amberprimrose89,

Would you pleaselet us know whether you have the Contact Form Maker plugin on your website or not? In the page you have mentioned, it cannot be found.

Thank you!

Hi,

When I check, I can see that the video on Instagram does no play too. So, this is not an issue with the plugin.

Thank you and have a nice day!

Hi,

Please let us make the things clear.

You want to have a form, which will have a field with drop down selection, yes? Thus, the user should choose the email address to which he/she wants to send the email. Did I catch right?

Thank you!

Hi @trialtea,

We are sorry for the inconvenience.

Please, try to reset the access token once again following these instructions.

1. Visit Instagram.com from your web browser and revoke access of the plugin from here,
2. Log out from the current account signed in to Instagram.com,
3. Go back to the WordPress administrative dashboard of your website,
4. Navigate to Instagram Feed WD > Settings page, then press Reset Access Token,
5. After the page reloads, click Sign in with Instagram, and log in to your account.

As the account is signed in, please create your feed using the same username, and check if it works this time.

Afterwards, please go to Instagram Feed > Setting > Check for new posts every (min) and set to 61.

Thanks! Have a great day!

Hi,

Thanks for posting your thread.

May I kindly ask you to attach the screenshot of the issue? I can see the second page only, would you please show the ‘1’ and ‘2’ pages/links on the website in the screenshot?

Thank you!

Hi,

Could you please contact our Customer Care Team mentioning this forum thread URL?

The email address is [email protected]

Thank you and have a nice day!