svh002

Hello,
Thanks for your answer.

There were no errors in the Log, however I manage to find that the error was caused by the filtering plugin WooFilters by WOOF.

Once I deactivated this plugin the Frontend manager resume to normal. I honestly do not know why this would generate conflict but at least now it is ok.

Could you please recommend me some plugin I could use to add better filters to my store and that is compatible with WCFM?
https://www.ads-software.com/plugins/search/filters/

Thanks for your help

I manage to move the side bar to the top of the page with some code i found on this article

https://wpastra.com/docs/how-to-display-woocommerce-sidebar-on-top-on-mobile/

@saulmorales podrías por favor actualizar el plugin en Github a la ultima versión?

gracias

– Is this plugin publicly available? I have to check it’s code.
Are you using this one? https://www.ads-software.com/plugins/payment-integration-wompi/

Yes! that is the one

WooCommerce by default keep paid orders at “processing” status.

Which payment gateway are you using for payment processing?

Are you using any “Order Auto Complete” type plugins?

I am using a local payment gateway called Wompi. I already checked with them and their plugins is not causing this.

No I am not using any plugins for autocomplete orders.

I need to correct this, Autcompleting orders makes it hard for me to manage a multivendor store.

Hello,

I remebered that one of the plugins I updated whis morning was elementor.
They just released a second update today a couple os minutes ago, so I fugured I may be the correction of the problem.
After I installed the update from elementor, the problem was corrected, so I guess it had something to do with them.

It is ok now. Thanks for your help

Please try installing https://www.ads-software.com/plugins/enable-jquery-migrate-helper/ to see if that fixes the issue.

For more information on what this is all about, see https://wptavern.com/major-jquery-changes-on-the-way-for-wordpress-5-5-and-beyond

If the plugin helps, please contact the developers of the plugins or themes noted in its admin messages.

Thanks for your answer. I just installed and activated the plugin and clear the cache of my site. But sadly it did not work. The problem continues.

How can i know how to solve it or what plugin is causing the issue?

Thanks!

Hello,

– When order status changing automatically? and what what order status it’s getting after change?

Once the order is paid, it automatically goes to “Completed” instead of Processing

We need it to go to “processing” status and then change it manually when the shippment is completed

Thanks

Hello!

Thanks for your answer, I have further questions:

– You may disable this emails from wp-admin – WooCommerce – Setting – Emails

-The problem is not with the emails, what we need is for the order status not to change automatically because that does not allow us to make a good follow up on orders. How can we avoid this automatic action.

– Are you able to see policies under vendor’s store page – Policy tab?

-The “Policies” Module is ON, The Policies fields in the Vendors accounts are filled but:
In the product page (looking as a client) the Policies tab appears but it is empty.
In the Vendor’s store page (looking as a client) there is no Policies tab.

Thanks, and best regards