swamids

But after of some hours the issue apears again.

As @whgandalf said, in Awsome Support — > settings — > styles, I desactivated the checkbox of ” use front-end editor”.

Then the issue totally desapears and a user can upload a ticket.

Word Press V 4.9.8 and Awsome Support V 5.8.0

• This reply was modified 5 years, 8 months ago by swamids.

Thanks @whgandalf for the post. I experienced the same issue after an update of the AS (Awsome Support) plugin in WP (Wor Press) 4.9.8

In fact this issue is by the TinyMCE.

After installin the TinyMCE Advanced in my WP, to replace the current editor the issue persit.

So I uninstalled this plugin and then the issue desapeared.