Swathi_Acowebs

Hi,

It seems there may be some confusion. Upon reviewing the issue, we found that you are not using our plugin. Could you please verify this?

Hi,

Thank you for your feedback. We’re sorry to hear you’re experiencing issues with the mentioned payment method. Since we haven’t received similar reports from other clients, it may be a configuration issue that we can investigate further. If you’ve already submitted a support ticket with us, please share the ticket number or your registered email so we can track your case. If you haven’t logged a ticket yet, please visit our Acowebs website to submit one, as it will allow us to provide more direct support. We’re here to help and will work to resolve your issue.

Hello,

Thanks for reaching out!

Could you please confirm you have not added any space in the highlighted section
https://tinyurl.com/28xxg7vm

Hi,

Thank you for your feedback. We’re sorry to hear you’re experiencing issues with WooCommerce payment methods. Since we haven’t received similar reports from other clients, it may be a configuration issue that we can investigate further. If you’ve already submitted a support ticket with us, please share the ticket number or your registered email so we can track your case. If you haven’t logged a ticket yet, please visit our Acowebs website to submit one, as it will allow us to provide more direct support. We’re here to help and will work to resolve your issue.

Hi,

Thank you for reaching out!

Please note that our Addon form will only display and function with the assigned product’s Add to Cart module. Kindly ensure that the Add to Cart module is present on the page.

If the issue persists, please share the URL of your product page.

Hi,

We need to check this in details.
Can you please connect us by clicking here ?

Hello,

Thanks for reaching out!
You will not lose any data. Please deactivate the free version and install the downloaded pro version.

To know more, please click here

Thanks,
Acowebs Support.

Hi,

Looks like an compatibility issue with theme, please add the below CSS to your Appearance>> Customize>> Additional CSS.

.wcpa_cart_has_fields .wcpa_cart_meta p {
color: #7400FF;
}
.widget_shopping_cart_content .wcpa_cart_has_fields .wcpa_cart_meta p {
color: #ffffff;
}


Thanks!

• This reply was modified 4 months, 3 weeks ago by Swathi_Acowebs.
• This reply was modified 4 months, 3 weeks ago by Swathi_Acowebs.

Hello,

Thanks for reaching out!
Can you please share your product page URL along the backend screenshots?

Thanks,
Acowebs Support.

Hi,

We want to let you know that currently, support for including product addon details in vendor emails isn’t available.However, we are actively working on implementing the support.
We will be notify you as soon as this feature becomes available.

Thanks!

Hi,

Thanks for reaching out!
It appears that the issue you are encountering may be related to compatibility with the Woocommerce Appointments plugin. Given that this is a premium plugin, we will need to conduct a thorough investigation. Therefore, we kindly request that you reach out to us directly via our website, and submit a ticket regarding this matter.

Thanks,
Acowebs Support.

Hello,

Thanks for reaching out!

Regarding the issue you’re experiencing with the product addon not appearing in products with variations, we regret to inform you that currently, this functionality is not supported. We understand the frustration this may cause, especially when you’ve come to rely on this feature for your products.

Unfortunately, at this point, we do not have a solution to make the plugin compatible. While we continuously strive to enhance our plugins and provide comprehensive support, there are limitations in certain cases, and this appears to be one of them.

We apologize for any inconvenience this may cause you and your business.

Thanks,
Acowebs Support.

Hello,

Thanks for reaching out !
Can you please share your product URL so that we can have a look at this!

We had checked on our local and could not see any issues
Please see: https://wcpa-free.demo2.acowebs.com/product/slehackovy-dort/

Thanks,
Acowebs Support.

• This reply was modified 9 months ago by Swathi_Acowebs.

Hello,

Thanks for reaching out to us!

Can you please have a look at:
https://wcpa.demo2.acowebs.com/wp-json/wc/v3/products/40?consumer_key=ck_bf927af863de8233fd3a8443b2c8b07e1206b974&consumer_secret=cs_bc7a56ab2f6731ca427034be97f299cf571de564

Image : https://www.awesomescreenshot.com/image/45721620?key=4ff3861bcd73ff9edb4a14f6752299ed

And let us know if you mentioning to this?
If not, could you please give us a more detailed explanations.

Thanks,
Acowebs Support.

Hi,

Thanks for reaching out!
We have already released the HPOS-compatible version.

Could you please update our plugin and check.

Thanks,
Acowebs Support.

• This reply was modified 10 months, 2 weeks ago by Swathi_Acowebs.