swimmermilo

I am running into this problem too. I tried to create a new product meta group with 1 text field ‘test_field’. Clicking save settings shows ‘no changes found’ before the page is reloaded and everything is blank.
I also cannot add fields or edit fields in my other meta group for this same reason.

Hello,

at somepoint the field names changed, ex. ‘First Name’ became ‘first_name’. So updating the export solved this issue. I’m having a problem where one word fields like ‘Surname’ became ‘surname’ and aren’t being found in the ‘Set up fields to export’ menu. Is there anything you can think of that can get me past this?

Hi, just wanted to check in on this. Is there anything else we should try? Is there any other way to export this data outside of the advanced order export?

Hello,

thank you for your reply. If you see my screenshot linked above, we’ve already set the PPOM fields for export, and for all orders before May, that info shows up without problems. It’s newer orders where that information is missing. Any help is greatly appreciated.

AGH!!! What happened? There they are! Excuse me while I jump off a bridge. Thanks for the help. ??