swisswuff

same issue

i just sent such a request, forumname swisswuff

Thanks for refunding a single 3.50 USD : ) of the many $3.50s you had received from me. 1 star max.

Thanks for the words, again.

So: purchase history GONE. Billing history, there. The stuff didn’t work for > 1 year, but I now only sat down to check that. Not sure that fits into your “schemes” ; ) Sure not worth the money.

My account where the Jetpack license was paid is, but the one I have to post here is on my gmail account. No buttons anywhere called “refund”.

You have no money hole, so, KUDOs for that. Could I give you -1 star for that useless post of yours now?

• This reply was modified 5 years, 5 months ago by swisswuff.
• This reply was modified 5 years, 5 months ago by James Huff. Reason: email address removed

Thank you for these very kind words.

I cannot find any indication where to file for a refund there, the account website is not very clear. Also, the purchase and so on are all gone. There is no large easy to see “opt-out” button – which design-wise is rather typical for all kinds of other subscriptions that do not function well. Look, if a manufacturer screws up or does not provide working materials, I clearly expect them to live up to it. They have my Paypal account and if they do have the honesty, they know what to do. They most likely won’t just hand back any money they did not deserve, I anticipated that much, so that 1 point is really the maximum this deserves.