syfqh

Hi @nicolaskulka,

I found out that other admin can open media url (https://www.xxx.com/wp-admin/upload.php) ,so I tried to clear my browser history and this problem already solved :D.

Hi @corsonr,

Thanks for your help. I have already fixed it. Thank you so much ??

Thanks for your explanation ??

Hi, I already fix it. Have a nice day!

Hi,

I already fixed it. Thank you for your reply ??

Hi @mileto81, I also got the same error like you, but they said they still not clear what is causing “Retrieving page access token” in the logs.

I can edit my product page after increase PHP memory limit because I got a lot ‘CRITICAL Allowed memory size’ from fatal error logs . Maybe you can give a try to increase your PHP memory limit and see if it can resolve this problem. Btw try to check WooCommerce > Status > Logs if you have any “fatal errors” log files.

Hi @jenskyverge,

I can edit my WooCommerce product page now! I think maybe because of PHP memory limit and none of logs show after I tried to edit a product. Thank you so much.

Hi @gullifer, maybe you can give a try to increase your PHP memory limit and see if it can resolve your problem too.

Hi @jenskyverge,

Thank you for your recommendation. How about this one? I got this error after deactivated Facebook for WooCommerce.

facebook_for_woocommerce-2020-11-12-xxxxxx.log

11-12-2020 @ 14:38:09 - Retrieving page access token
11-12-2020 @ 14:38:09 - Retrieving page access token
11-12-2020 @ 14:38:09 - Array
(
    [data] => Array
        (
        )

)

11-12-2020 @ 14:38:09 - Array
(
    [data] => Array
        (
        )

)

Hello @jenskyverge,

I’m not sure which fatal errors that I could give you because I had a lot of fatal errors on WooCommerce, but here I pasted some fatal errors from 26/10/2020 to 8/11/2020.

2020-11-08T21:04:32+00:00 CRITICAL Allowed memory size of 268435456 bytes exhausted (tried to allocate 122301608 bytes) in /home/xxx/public_html/xxx.com/wp-includes/Requests/Transport/cURL.php on line 413

2020-11-02T00:16:30+00:00 CRITICAL Allowed memory size of 268435456 bytes exhausted (tried to allocate 327680 bytes) in /home/xxx/public_html/xxx.com/wp-content/plugins/woocommerce/includes/wc-term-functions.php on line 544 

2020-11-02T02:01:41+00:00 CRITICAL Allowed memory size of 268435456 bytes exhausted (tried to allocate 40960 bytes) in /home/xxx/public_html/xxx.com/wp-content/plugins/woocommerce/includes/abstracts/abstract-wc-product.php on line 1156

2020-10-29T01:43:54+00:00 CRITICAL Allowed memory size of 268435456 bytes exhausted (tried to allocate 1310720 bytes) in /home/xxx/public_html/xxx.com/wp-includes/class-wp-object-cache.php on line 446

2020-10-28T10:31:00+00:00 CRITICAL Allowed memory size of 268435456 bytes exhausted (tried to allocate 1310720 bytes) in /home/xxx/public_html/xxx.com/wp-includes/class-wp-object-cache.php on line 446

2020-10-28T18:07:26+00:00 CRITICAL Allowed memory size of 268435456 bytes exhausted (tried to allocate 327680 bytes) in /home/xxxr/public_html/xxx.com/wp-content/plugins/woocommerce/includes/wc-term-functions.php on line 544

2020-10-27T23:45:27+00:00 CRITICAL Allowed memory size of 268435456 bytes exhausted (tried to allocate 327680 bytes) in /home/xxx/public_html/xxx.com/wp-content/plugins/woocommerce/includes/wc-term-functions.php on line 544

2020-10-26T00:25:32+00:00 CRITICAL Allowed memory size of 268435456 bytes exhausted (tried to allocate 327680 bytes) in /home/xxx/public_html/xxx.com/wp-content/plugins/woocommerce/includes/wc-term-functions.php on line 544

• This reply was modified 4 years, 4 months ago by syfqh.
• This reply was modified 4 years, 4 months ago by syfqh.
• This reply was modified 4 years, 4 months ago by syfqh.

Hi @jenskyverge,

Thank you for the suggested solution and I tried it using Twenty Nineteen and Twenty Twenty themes, but I still can’t edit my WooCommerce product page. Maybe I should rollback to version 2.1.2.

Hi @jenskyverge,

I still got the same error after update current version.

Hi @papafrica,

This problem had been resolved since all products already sync to catalogue. By the way, I changed to Facebook for Woocommerce since they had new support team and updated their plugin.

Hi @bogdanpreda ,
It works on my website. Thank you so much for your help.

Because i forgot to deactivate Max Mega Menu plugin. That’s why it not show on mobile.

• This reply was modified 4 years, 6 months ago by syfqh.