Sygnoos
Forum Replies Created
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Dear user,
Thank you for contacting us.I am not sure that the problem is in our plugin. I think that this is a Chrome rendering engine issue. And after some researches I have found that many users have similar issue.
Please have a look to this URL https://www.neatorama.com/2014/09/05/Chromes-Font-Looks-Blurry-to-You-Heres-How-To-Fix-It/ and maybe by turning off this flag you will see a clear content.Please let us know if this works.
If the problem still exists please share your site URL so we can understand the problem precisely.
Best,
Sygnoos Team.Dear user,
We are checking this issue. Soon we will come back to you with a solution.Thank you for your patience.
Best,
Sygnoos TeamFixed in version 2.0.3
Thanks for choosing our plugin.Cheers,
Sygnoos Team.Fixed in version 2.0.3
Thanks for choosing our plugin.Cheers,
Sygnoos Team.Dear user,
Could you please tell us which version of popup builder are you using?Dear user,
Thank you for your help.
We will fix this NOTICES in our upcoming update ASAP.Thanks again for your interest.
We will inform you about an update in this thread.Cheers,
Sygnoos Team.Forum: Reviews
In reply to: [Backup] What does it actually back up?Dear user,
Thank you for your feedback.
I hope that you can help us to fix this issue.
Could you please tell us which version of the plugin were you using?
We just updated it to version 2.7.6.Best,
Sygnoos Team.Hi Kimberly,
Thank you for your attention to our plugin.
We will fixed that issue and include it in our upcoming update.
Thanks again.Best Regards,
Sygnoos Team.Dear user,
Thank you for your order.We are already working on UPGRADE system, hopefully we will finish it soon and our clients will not have any difficulties with plugin update.
Current PRO version is 2.0.1.Please contact us at [email protected] so we can send you the plugin.
Best,
Sygnoos Team.Dear user,
Could you please contact us at [email protected] so we can support you directly?Thanks,
Sygnoos Team.Dear user,
We have updated our plugin you can try the new version(v. 2.0.2), this should fix your issue.Thanks.
Dear user,
Thank you for contacting us.
If your theme was created by WordPress standards, then your front page should be either a page or a post. Currently we support onload popup on both of them.Answering to your second question, it would be great if you can send us your site URL so we can figure out what goes wrong on your side.
For direct support, please contact us at [email protected].Best,
Sygnoos Team.This issue was solved vie e-mail.
Forum: Reviews
In reply to: [Backup] Amazing and… FREEThank you very much for the amazing review!
Forum: Reviews
In reply to: [Backup] it's okDear user,
If you are having issues with the plugin, please contact us at [email protected] and we will be glad to help you out!
Regards,
Sygnoos Team