Sygoos Support Team

Dear @leojez ,

Thanks for getting back to us.

Please, check the video and let us know if you tried to do the asked like in the video or not.

Is it possible that we are talking about different popups?
Please, give it a try and let me know if that helped.

Dear @harlock95 ,
Thanks for your message!
As your issue related to our pro version, please, connect us via Live Chat from here so we can help you with it.
Looking forward to hearing from you soon.

Dear @dhruvaryan0163 ,

Thanks for your message!
Your question related to our pro version.
So please, contact us via Live Chat here so we can help you with the issue.

Dear @jgdlemos ,

Thanks for your message.
Please, make sure that you have inserted the right code.
Here is again the right one:

`var url = window.location.href;
if (url.indexOf(‘/en’) > 0) {return false;}

Let us know if that helped.

Dear @huntman ,
We haven’t heard back from you for 7 days.
We’re marking this thread as resolved.
Please, submit a new support thread if you need more help.

Dear @josheagan ,
How are you today?
Just wondering whether you saw our previous message?
Please, let us know if you still need help with this issue.

Dear @leojez ,

Thanks for replaying!
Can you, please, delete the style=”display: none; part from the code?
Please, let us know if that helped.

Dear @josheagan ,

Thanks for your message.
Can you, please, let me know if you use our ”Subscription Plus” extension?
If so, please, connect us via Live Chat from here

Looking forward to hearing from you soon.

Dear @gilleskom ,

Thank you for your message and sorry for our late response.

If you want to have an onclick popup on a button on your website (or any other element), you can certainly achieve that with shortcodes.
For more info, we suggest checking the following article.

How to open On click /On hover Popup via the shortcodes

Let us know whether the instructions are helpful.

Dear @krizzmo1 ,

Sorry for our late response, your message was not shown us till now.

If you’re still facing the issue, please, attach the images for us to check.

Dear @rgarciawp20 ,

Thank you for the message.
Just was checking the forums and noticed that you resolved the thread.
If you have any other questions regarding the issue, please, open a new one.

Dear @labite ,

It’s great that it worked.
Should you need any further assistance, please, open a new support ticket.

Dear @ttdevadmin ,

Thank you for your message too.
Should you need any further assistance, just open a new support thread.

Dear @neerugupta ,
Glad that your issue resolved.
Unfortunately, we didn’t see your support ticket.
Please, feel free to open a new one in case of any issue.

Dear @paulinegld ,

You are welcome.

We hope to have such a functionality too.

Have a nice one as well and should you need any other assistance, please, submit a new support thread.