Sygoos Support Team

Hey @solmediapl ,

Thank you for the information.
Please follow these steps so that you won’t have the problem anymore:
1. Uncheck this option: https://prnt.sc/q9s73n
2. Delete the free plugin from WP account
3. Download the new plugin from here: https://we.tl/t-y9l0EQaTuy
4. And upload it to your WP account

Let me know if this helped.

Hi @swmagic999,

Can you please be more specific, from where you wish us to unsubscribe you?
Did you receive any email messages?

Hi @janies081,

I am sorry, the option that you are referring to doesn’t exist.
We have a feature that might help you with that but as it is a Pro version, I am not allowed to give details about it in this forum. You can contact us via email ([email protected]) and we will be more than happy to help you with that.
Let us know in case of any other questions.

• This reply was modified 5 years ago by Sygoos Support Team.

Hi @flipeleven,

You are most welcome!
You can use the plugin without worrying about the updates.
It is possible that the issue is not fixed in the next update.
So, once we have the version that is suitable for you, we will follow you up.

Let me know in case of further questions.

It is great news @janies081!

Would you mind taking a few seconds to share your positive review for us?
Your positive feedback is very important.

Here’s the link:
https://www.ads-software.com/support/plugin/popup-builder/reviews/

Hi @janies081,

Thank you for the link and for adding the popup on the test page.
Can you please add this code in the Custom CSS option (can be found at the bottom of the subscription popup settings). Please let me know the results.
Here: https://prnt.sc/qyh6e1

The code:
.sgpb-popup-close-button-2, .sgpb-popup-close-button-2:hover{z-index:9999920 !important;}