Damir Tahiri

Ok, thank you very much Maykato.

Regards,
Damir

Hi Maykato,

https://snipboard.io/RnJuKo.jpg
https://snipboard.io/dqB63E.jpg

System status:

### WordPress Environment ###

WordPress address (URL): https://sweetgraze.com.au
Site address (URL): https://sweetgraze.com.au
WC Version: 5.3.0
REST API Version: ? 5.3.0
WC Blocks Version: ? 4.9.1
Action Scheduler Version: ? 3.1.6
WC Admin Version: ? 2.2.6
Log Directory Writable: ?
WP Version: 5.7.2
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en_AU
External object cache: –

### Server Environment ###

Server Info: LiteSpeed
PHP Version: 7.2.34
PHP Post Max Size: 8 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.74.0
OpenSSL/1.1.1j

SUHOSIN Installed: –
MySQL Version: 5.7.34
Max Upload Size: 2 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 5.3.0
WC Database Prefix: wpze_
Total Database Size: 53.16MB
Database Data Size: 40.12MB
Database Index Size: 13.04MB
wpze_woocommerce_sessions: Data: 0.38MB + Index: 0.01MB + Engine MyISAM
wpze_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpze_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpze_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpze_woocommerce_order_items: Data: 0.30MB + Index: 0.21MB + Engine MyISAM
wpze_woocommerce_order_itemmeta: Data: 3.57MB + Index: 1.63MB + Engine MyISAM
wpze_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpze_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpze_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpze_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpze_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpze_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpze_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpze_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpze_actionscheduler_actions: Data: 2.30MB + Index: 0.63MB + Engine MyISAM
wpze_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpze_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpze_actionscheduler_logs: Data: 1.14MB + Index: 0.85MB + Engine MyISAM
wpze_commentmeta: Data: 0.11MB + Index: 0.09MB + Engine MyISAM
wpze_comments: Data: 1.67MB + Index: 0.73MB + Engine MyISAM
wpze_gdbc_attempts: Data: 0.09MB + Index: 0.02MB + Engine InnoDB
wpze_gglcptch_allowlist: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpze_hustle_entries: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpze_hustle_entries_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpze_hustle_modules: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpze_hustle_modules_meta: Data: 0.17MB + Index: 0.03MB + Engine InnoDB
wpze_hustle_tracking: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wpze_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpze_ms_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpze_nl_subscriptions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpze_options: Data: 4.57MB + Index: 0.13MB + Engine MyISAM
wpze_pimwick_gift_card: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpze_pimwick_gift_card_activity: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpze_plugin_notes_plus: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpze_postmeta: Data: 9.34MB + Index: 4.83MB + Engine MyISAM
wpze_posts: Data: 1.82MB + Index: 0.25MB + Engine MyISAM
wpze_po_plugins: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpze_revslider_css: Data: 0.09MB + Index: 0.00MB + Engine MyISAM
wpze_revslider_css_bkp: Data: 0.09MB + Index: 0.00MB + Engine MyISAM
wpze_revslider_layer_animations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpze_revslider_layer_animations_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpze_revslider_navigations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpze_revslider_navigations_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpze_revslider_sliders: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wpze_revslider_sliders_bkp: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wpze_revslider_slides: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wpze_revslider_slides_bkp: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wpze_revslider_static_slides: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpze_revslider_static_slides_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpze_sbi_instagram_feeds_posts: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wpze_sbi_instagram_feed_locator: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpze_sbi_instagram_posts: Data: 0.17MB + Index: 0.00MB + Engine MyISAM
wpze_smush_dir_images: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpze_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpze_termmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpze_terms: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpze_term_relationships: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpze_term_taxonomy: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpze_usermeta: Data: 1.14MB + Index: 0.64MB + Engine MyISAM
wpze_users: Data: 0.05MB + Index: 0.06MB + Engine MyISAM
wpze_vtcrt_purchase_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpze_vtcrt_purchase_log_product: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpze_vtcrt_purchase_log_product_rule: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpze_vtprd_purchase_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpze_vtprd_purchase_log_product: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpze_vtprd_purchase_log_product_rule: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpze_vtprd_transient_cart_data: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wpze_wccs_conditions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpze_wccs_condition_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpze_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
wpze_wc_admin_note_actions: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wpze_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpze_wc_customer_lookup: Data: 0.12MB + Index: 0.12MB + Engine MyISAM
wpze_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpze_wc_order_coupon_lookup: Data: 0.03MB + Index: 0.05MB + Engine MyISAM
wpze_wc_order_product_lookup: Data: 0.31MB + Index: 0.27MB + Engine MyISAM
wpze_wc_order_stats: Data: 0.16MB + Index: 0.11MB + Engine MyISAM
wpze_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpze_wc_product_meta_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpze_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpze_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpze_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpze_wfblockediplog: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpze_wfblocks7: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpze_wfconfig: Data: 2.90MB + Index: 0.02MB + Engine MyISAM
wpze_wfcrawlers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpze_wffilechanges: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpze_wffilemods: Data: 4.60MB + Index: 0.92MB + Engine MyISAM
wpze_wfhits: Data: 0.46MB + Index: 0.10MB + Engine MyISAM
wpze_wfhoover: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpze_wfissues: Data: 0.05MB + Index: 0.01MB + Engine MyISAM
wpze_wfknownfilelist: Data: 2.45MB + Index: 0.28MB + Engine MyISAM
wpze_wflivetraffichuman: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpze_wflocs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpze_wflogins: Data: 0.48MB + Index: 0.10MB + Engine MyISAM
wpze_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpze_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpze_wfnotifications: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpze_wfpendingissues: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wpze_wfreversecache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpze_wfsnipcache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpze_wfstatus: Data: 0.24MB + Index: 0.10MB + Engine MyISAM
wpze_wftrafficrates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpze_wpfm_backup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpze_wpmailsmtp_tasks_meta: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wpze_wt_iew_action_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpze_wt_iew_cron: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpze_wt_iew_ftp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpze_wt_iew_mapping_template: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpze_yoast_indexable: Data: 0.78MB + Index: 0.36MB + Engine MyISAM
wpze_yoast_indexable_hierarchy: Data: 0.01MB + Index: 0.04MB + Engine MyISAM
wpze_yoast_migrations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpze_yoast_primary_term: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpze_yoast_seo_links: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wpze_yoast_seo_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpze_za_categories_to_groups: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpze_za_groups: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpze_za_headers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpze_za_products_to_groups: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpze_za_types: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpze_za_values: Data: 0.00MB + Index: 0.00MB + Engine MyISAM

### Post Type Counts ###

afterpay_quote: 2
attachment: 240
awdp_pt_products: 1
awdp_pt_rules: 1
custom_css: 1
flamingo_contact: 22
flamingo_inbound: 2
fpf_fields: 2
mc4wp-form: 1
nav_menu_item: 28
o-discount: 1
o-list: 1
oembed_cache: 7
page: 30
post: 7
product: 26
product_variation: 46
revision: 293
shop_coupon: 14
shop_order: 2160
shop_order_refund: 16
swift-slider: 1
vtcrt-rule: 1
vtprd-rule: 1
wbcr-snippets: 3
wc_afrsm: 1
wpcf7_contact_form: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (55) ###

ManageWP - Worker: by GoDaddy – 4.9.8
WPBruiser: by Mihai Chelaru – 3.1.43
StoreCustomizer: by Kaira – 2.2.9
Redux: by Redux.io + Dovy Paukstys – 4.1.26
Advanced noCaptcha & invisible Captcha: by Shamim Hasan – 6.1.5
Afterpay Gateway for WooCommerce: by Afterpay – 3.1.0
All-in-One WP Migration: by ServMask – 7.43
ELEX WooCommerce Australia Post Shipping With Tracking: by ELEX – 2.5.7
Australia Post WooCommerce Extension: by WPRuby – 1.8.3
Autoptimize: by Frank Goossens (futtta) – 2.8.4
Classic Editor: by WordPress Contributors – 1.6
Code Snippets: by Code Snippets Pro – 2.14.1
Contact Form 7: by Takayuki Miyoshi – 5.4.1
Custom Fonts: by Brainstorm Force – 1.3.2
Customer Reviews for WooCommerce: by Customer Reviews – 4.14
Duplicate Page: by mndpsingh287 – 4.4
Facebook for WooCommerce: by Facebook – 2.5.0
Flexible Product Fields: by WP Desk – 1.7.2
GA Google Analytics: by Jeff Starr – 20210211
reCaptcha by BestWebSoft: by BestWebSoft – 1.62
Smash Balloon Instagram Feed: by Smash Balloon – 2.9.1
WooCommerce Quickview: by Iconic – 3.4.4
Custom Login Page Customizer: by Hardeep Asrani – 2.1.3
Login Logout Register Menu: by Vinod Dalvi – 2.0
MC4WP: Mailchimp for WordPress: by ibericode – 4.8.4
Meks Quick Plugin Disabler: by Meks – 1.0
Meta Box: by MetaBox.io – 5.4.0
Image optimization service by Optimole: by Optimole – 3.1.0
Plugin Notes Plus: by Jamie Bergen – 1.2.4
Plugin Organizer: by Jeff Sterup – 10.1.5
Points and Rewards for WooCommerce: by MakeWebBetter – 1.1.2
Post Types Order: by Nsp Code – 1.9.5.6
PW WooCommerce Gift Cards Pro: by Pimwick
LLC – 1.306

Really Simple SSL: by Really Simple Plugins – 4.0.15
Slider Revolution: by ThemePunch – 6.2.12
Simple Custom CSS: by John Regan
Danny Van Kooten – 4.0.4

Swift Framework: by Swift Ideas – 2.7.30
Advanced Editor Tools (previously TinyMCE Advanced): by Automattic – 5.6.0
WordPress Users & WooCommerce Customers Import Export(BASIC): by WebToffee – 2.1.4
Where Did You Hear About Us Checkout Field for WooCommerce: by Wooassist – 1.1.2
What The File: by Never5 – 1.5.4
Woo Store Vacation: by MyPreview – 1.4.1
WooCommerce Bulk Discount: by Rene Puchinger – 3.0
WooCommerce Stripe Gateway: by WooCommerce – 5.2.0
Woocommerce Gift Wrapper: by Little Package – 4.4.6
WooCommerce Google Analytics Integration: by WooCommerce – 1.5.1
WooCommerce Multiple Local Pickup: by Alex Koti – 1.0.0
WooCommerce Local Pickup Plus: by WooThemes / SkyVerge – 1.12.0 (update to version 2.9.5 is available)
WooCommerce: by Automattic – 5.3.0
Wordfence Security: by Wordfence – 7.5.3
Hustle: by WPMU DEV – 7.4.4
Yoast SEO: by Team Yoast – 16.3
Asset CleanUp: Page Speed Booster: by Gabe Livan – 1.3.7.8
WP Mail SMTP: by WPForms – 2.8.0
ReCaptcha v2 for Contact Form 7: by IQComputing – 1.3.3

### Inactive Plugins (14) ###

Antispam Bee: by pluginkollektiv – 2.9.4
Breadcrumb NavXT: by John Havlik – 6.6.0
Conditional Discounts for WooCommerce by ORION: by ORION – 2.23
Flexible Checkout Fields: by WP Desk – 3.0.10
My Custom Functions: by Space X-Chimp – 4.49
Payment Gateway Based Fees and Discounts for WooCommerce: by Tyche Softwares – 2.6.3
Stop Spammers: by Trumani – 2021.14
Transdirect Shipping: by Transdirect – 7.6
W3 Total Cache: by BoldGrid – 2.1.2
WC Multi-Tiered Shipping: by M&M Hodges <[email protected]> – 2.1.1
WooCommerce Advanced Free Shipping: by Jeroen Sormani – 1.1.4
WooCommerce Blocks: by Automattic – 5.1.0
WooCommerce Dynamic Pricing: by Lucas Stark – 3.0.3
Woocommerce Table Rate Shipping: by JEM Plugins – 2.1.1

### Must Use Plugins (2) ###

ManageWP - Worker Loader: by GoDaddy –
Plugin Organizer MU: by Jeff Sterup – 10.1.5

### Settings ###

API Enabled: ?
Force SSL: –
Currency: AUD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
pw gift card (pw-gift-card)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?

### WC Pages ###

Shop base: ? Page not set
Cart: #13225 - /cart/
Checkout: #12589 - /checkout/
My account: #14533 - /my-account/
Terms and conditions: ? Page not set

### Theme ###

Name: Atelier
Version: 2.7.12
Author URL: https://www.swiftideas.com
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: atelier/woocommerce/archive-product.php
atelier/woocommerce/cart/cart-totals.php
atelier/woocommerce/cart/cart.php
atelier/woocommerce/checkout/form-checkout.php
atelier/woocommerce/content-product.php
atelier/woocommerce/content-single-product.php
atelier/woocommerce/global/quantity-input.php
atelier/woocommerce/loop/add-to-cart.php
atelier/woocommerce/loop/loop-end.php
atelier/woocommerce/loop/loop-start.php
atelier/woocommerce/loop/pagination.php
atelier/woocommerce/loop/result-count.php
atelier/woocommerce/myaccount/form-login.php
atelier/woocommerce/single-product/add-to-cart/external.php
atelier/woocommerce/single-product/add-to-cart/grouped.php version 4.0.0 is out of date. The core version is 4.8.0
atelier/woocommerce/single-product/add-to-cart/simple.php
atelier/woocommerce/single-product/add-to-cart/variable.php
atelier/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php
atelier/woocommerce/single-product/price.php
atelier/woocommerce/single-product/product-image.php
atelier/woocommerce/single-product/product-thumbnails.php
atelier/woocommerce/single-product/related.php
atelier/woocommerce/single-product/review.php
atelier/woocommerce/single-product/tabs/description.php
atelier/woocommerce/single-product/tabs/tabs.php
atelier/woocommerce/single-product/up-sells.php
atelier/woocommerce/single-product-reviews.php
atelier/woocommerce/single-product.php
atelier/woocommerce/content-product_cat.php

Outdated Templates: ?
					
					
						Learn how to update

### Action Scheduler ###

Complete: 4,199
Oldest: 2021-05-24 21:47:56 +1000
Newest: 2021-06-07 22:12:12 +1000

Failed: 1,058
Oldest: 2020-07-15 13:07:25 +1000
Newest: 2021-06-07 21:04:02 +1000

Pending: 1
Oldest: 2021-06-08 20:20:05 +1000
Newest: 2021-06-08 20:20:05 +1000

### Status report information ###

Generated at: 2021-06-08 02:48:33 +10:00

Ok, thank you Hannah.

Regards,
Damir

Hi Hannah,

Seems like the problem is in our custom theme, because we get the notes with Storefront theme

How can we enable this feature in our custom coded theme?

Is there maybe some theme support that we forgot to enable?

Thank you,
Damir

Hello Hannah,

I have tested everything the way you have explained, and it seems that the plugins are not causing the problem.

I have also noticed that in the wp-includes folder has a file post-template.php. Somewhere around the line 416 I found the following:

	if ( post_password_required( $post ) ) {
		return __( 'There is no excerpt because this is a protected post.' );
	}

Could you point me in the right direction to what I should try out next?

Thank you,
Damir

Hi Hannah,

You can see the order example at this link:
https://ibb.co/M2Qpz3s

All products I use for tests are public.

I’ve tried to do the test with all plugins deactivated, but the the problem remains. (I actually left some necessary plugins such as ACF Pro, WP SMTP, Multi-step checkout)

Edit:
Here is the this of active plugins:
https://ibb.co/hmQ22N8

Regards,
Damir

• This reply was modified 3 years, 8 months ago by Damir Tahiri.

Hi Joovii,

I’ve contacted the Sendle support, and this is the answer I got:

Mabs (Sendle) – 4 Feb 2021, 12:45 pm AEDT
Hi Damir,

Thanks for that feedback.

Have you tried fixing the API call for your orders. You can refer here how to do it. Once it’s fixed it on Woocommerce, it should work. If not, let me know.

Hope that helps
All the best,

Mabs
Customer Success Manager
?

Is this something you can do on your side?
P.s. you said that we are not using this app, but we do – we don’t have any other Sendle integration plugin except yours. Here is the full list of the plugins installed on our website:

Gravity Forms by rocketgenius – 2.4.14
All-in-One WP Migration by ServMask – 7.29
Better Search Replace by Delicious Brains – 1.3.3
Brave Popup Builder by Brave – 0.2.4
Classic Editor by WordPress Contributors – 1.6
Currency Switcher for WooCommerce by WP Wham – 2.12.4
Elementor by Elementor.com – 3.0.13
Enable jQuery Migrate Helper by The WordPress Team – 1.1.0
Facebook for WooCommerce by Facebook – 2.2.0
Flexible Checkout Fields by WP Desk – 2.7.0
GA Google Analytics by Jeff Starr – 20200815
Insert Headers and Footers by WPBeginner – 1.4.6
Jetpack by WordPress.com by Automattic – 9.0.2
Kadence WooCommerce Email Designer by Kadence WP – 1.4.3
Meks Quick Plugin Disabler by Meks – 1.0
Meta Tag Manager by Marcus Sykes – 2.1.2
Official MailerLite Sign Up Forms by MailerGroup – 1.4.8
Sendle Shipping Plugin by Joovii – 4.3
Image optimization service by Optimole by Optimole – 2.5.6
Plugin Notes Plus by Jamie Bergen – 1.2.2
Post Types Order by Nsp Code – 1.9.5.2
Really Simple SSL by Really Simple Plugins – 3.3.5
Simple CSS by Tom Usborne – 1.1.1
Sucuri Security by Sucuri Inc. – 1.8.24
User Role Editor by Vladimir Garagulya – 4.57
W3 Total Cache by BoldGrid – 2.1.0
WooCommerce Authorize.Net Gateway by Pledged Plugins – 5.1.18
WooCommerce Cart Abandonment Recovery by CartFlows Inc – 1.2.8
WooCommerce – MailerLite by MailerLite – 1.4.10
Advanced Order Export For WooCommerce by AlgolPlus – 3.1.6
NextMove Lite – Thank You Page for WooCommerce by XLPlugins – 2.13.0
WooCommerce PayPal Checkout Gateway by WooCommerce – 2.1.0
WooCommerce Google Analytics Integration by WooCommerce – 1.4.24
WooCommerce PDF Invoices & Packing Slips by Ewout Fernhout – 2.7.0
WooCommerce Shipping & Tax by Automattic – 1.25.0
WooCommerce Shipment Tracking by WooCommerce – 1.6.15
WooCommerce – ShipStation Integration by WooCommerce – 4.1.39
WooCommerce by Automattic – 4.9.2
Wordfence Security by Wordfence – 7.4.14
Yoast SEO by Team Yoast – 15.2
Asset CleanUp: Page Speed Booster by Gabriel Livan – 1.3.7.1
WP Customer Reviews by Go Web Solutions – 3.5.5
WP Mail SMTP by WPForms – 2.5.0

• This reply was modified 3 years, 9 months ago by Damir Tahiri.

Thank you.

Regards,
Damir

Hi,

Please do no use the quantity field, try again by following step-by-step:

1. Go to this product page: https://sweetgraze.com.au/product/choc-chip/
2. Add one product to cart
3. After that, add another same product to cart
4. Go to cart page

Thank you

Thank you, I’ve contacted them.

Ok Bryan, please let me know when you come up with any solution. Thank you.

This was there before, but it didn’t saved us from loosing revenues on multiple websites.

I noticed this later, but as I mentioned, there is additional note for this setting which says “not recommended”.

It’s still confusing and not enough obvious for such crucial functionality.

Hi Bryan,

Just to remind you, I would really be happy to remove my negative review, so please let me know if you come up with any solution for this.

Regards,
Damir

Hi Bryan,

I know there is a setting for WooCommerce compatibility, but when I first noticed it, I didn’t activated it because it says “not recommended”.

WooCommerce compatibility should be default setting, not something that should be enabled / configured additionally. It’s nonsense that you have to install plugin and right after that, adjust settings to avoid a known issue.

If you change this “Only Use the Plugin for Standard WordPress Forms” setting to be enabled by default, or if you find any other way to avoid this issue, I will be happy to remove my negative review.

Otherwise, it broke 5 of my websites, literally every site on which we installed this plugin, so it’s a very common issue and I feel responsibility to warn people. Not to mention I had a very bad experience with my clients.

• This reply was modified 3 years, 11 months ago by Damir Tahiri.
• This reply was modified 3 years, 11 months ago by Damir Tahiri.

Thank you, I’ll try there.