Forum Replies Created

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter taichang9923

    (@taichang9923)

    Dear Shameem,

    Thanks for your kind info and suggestion of the PDF invoice plugin. I would certainly try it soon.

    Thread Starter taichang9923

    (@taichang9923)

    Hi Saif

    Thanks for your kind feedback.

    In fact, the business case here is, website owner wishes to initiate the purchase order for customer for selected products (which are not open for customer to place order by themselves in the website).

    Upon the creation of such PO (initiated by admin and the PO’s customer is not the admin), the PO needs to be paid to complete it.

    Instead of asking customer to login the website and check the PO (created by admin) to make the payment, the admin wishes to be able to click the WooCommerce default “Customer Payment Page” link, as shown in the PO edit page in the backend, to make the payment on behalf of the customer by admin.

    My question is, how can I revise the “Customer Payment Page” link to make sure it will open up the customer’s frontend PO review page to click on the payment button to complete the payment? Or, is there any way to popup something to simplify the process for customer to personally click on to make the payment to save the effort for customer to log in the website, check the PO before it can be paid?

    Thread Starter taichang9923

    (@taichang9923)

    Dear Mirko,

    Thanks for your kind reply.

    Just want to check one thing here – can Administrator pay on behalf of customer?

    What I did on my website are as follow.

    STEPS:

    1. Login as Administrator
    2. Goto WooCommerce | Orders
    3. Initiate an PO on behalf of a customer and confirm
    4. Select the PO whose status is pending payment
    5. Click at the “Customer Payment Page”?link of the PO
    6. Get redirected to frontend page, and see error: “Invalid order. If you have an account please log in and try again. My account

    If above PO is created by Admin for Admin, the “Customer Payment Page” link works fine. But not in my above scenario.

    I searched google and noticed someone says prior WC 3.x, the “Customer Payment Page” link is working to allow Admin to pay on behalf of customer. But, it seems not working after WC version update.

    What I need to know is how to make the “Customer Payment Page” link works to enable Admin pay for customer when the PO is created by Admin on behalf of customer.

    Thanks and regards,

Viewing 3 replies - 1 through 3 (of 3 total)