Rui Guerreiro

Hi @jes8la ,

Can you let me know your site URL?

In @andysp99 situation it was a conflict with a Mega Menu plugin.

That is strange, try to deactivate the cache mechanism for a few hours since it can be very persistent.

If you can send me an email to [email protected], need to ask something in private. Thanks

Hi @spiteri316,

It could have been something on the update but at the moment don’t have any similar reports.

If you are using a cache plugin try to purge the cache and check again.

Also let’s check if somehow it’s a plugin conflict, try to deactivate other plugins temporarily and test if it works. If it works activate the plugins again one by one or several at each time and keep testing to determine when the plugin that is causing it is activated.

If you just want to revert for now download the previous version here https://downloads.www.ads-software.com/plugin/menu-image.3.11.zip

Go to plugins and install it like a normal plugin, it will ask you if you want to replace the 3.12 version. Say yes.

Let me know the result.

Hi @agrau,

That isn’t possible at the moment.

Hi @silviabamsweb,

Sorry for the delay, I’m not sure if they have any mechanism to exclude our scripst.

But I would suggest using a different cache plugin and disable the siteground mechanism.

check here some alternatives.

https://www.wpmobilemenu.com/knowledgebase/tips-tricks/cache-plugins-in-wordpress-mobile-menu/

Will close the topic for now. Let me know if necessary.

Will close the topic for now. Let me know if necessary.

Hi @curiouslt,

I’m seeing it fine in my mobile phone. Can you try in an incognito window or in another device?

Thanks

Great. I’m it’s sorted.

Hi @tedt,

Sorry for the delay. I’m seeing it fine.

It could have been a cache issue. I couldn’t replicate it.

Is it still happening to you?

Hi @jeanlew,

Sorry for the delay.

Yes it should be from the cache plugin.

check in this article the name of the files to exclude.

https://www.wpmobilemenu.com/knowledgebase/common-errors/exclude-mobile-menu-javascript-litespeed/

Let me know if it worked.

Will close the topic for now. Let me know if necessary.

Will close the topic for now. Let me know if necessary.

Hi @lskip,

Sorry for the delay. I checked your site a couple times and I’m seeing it fine.

It could have been a cache issue, don’t forget to purge any cache plugin.

Is it sorted at the moment?

Hi @seto76,

Sorry for the delay. Did you sorted the situation?