talkbacktohate

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  • @photocrati, I’m having the same problem. Not sure I have the skill to get you all of this information but I’ll answer what I can… Please help! Thanks.

    – WordPress up to date?
    Yes

    – NextGEN up to date?
    Version: 1.9.12

    – What version of NextGEN Gallery did you upgrade from? (i.e. I had 1.9.8, then upgraded to 1.9.12)
    Not sure

    – MySQL up to date (at least 5.2.4)?
    Software version: 5.5.30-cll – MySQL Community Server (GPL)

    – PHP up to date (at least 5.0)?
    Not sure, but the plugin always worked before last week, and it seems that I can still access images from old galleries, just not the galleries themselves.

    – The mod_rewrite Apache module activated?
    Same as previous question.

    – PHP Safe Mode OFF?
    Same as previous question.

    Additional information that will help us find a solution:
    – Who are you hosted with?
    Name.com

    – What theme are you running?
    My developer’s custom theme, which is based on HTML 5 Boilerplate and YAML I believe

    – Which plugins do you have installed and activated?
    Activated:
    Google Analytics By Joost;
    NextGEN Gallery;
    TablePress;
    Wordpress SEO.

    Installed, but inactive:
    Akismet
    VeriteCo TimelineS
    Easy FancyBox
    FitVids for WordPress
    Portfolio Slideshow
    prettyPhoto Media
    VeriteCo TimelineS
    WP Splash Image
    WP Video Lightbox

    – Does this error still occur if you switch your theme to the WP default, and deactivate all plugins except NextGEN Gallery? (*be sure to clear your browser cache and reload your site after deactivating)

    I’m afraid to do that!

    I did try deactivating the plugin, clearing cache, and then reactivating.

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