tamedmedia

OK, thanks again @jonathanstegall

In my case, the fieldmap is only sending to Salesforce from WP. So it should just send and add, right? Wondering why it’s not…?

OK, so does the tmp ID need to be created if the user is new and simply needs to be pushed from WP to SF as a new Lead?

Thanks @jonathanstegall for the info on logs. I now see where to go for the detail…

So here are a couple of the errors in more detail. What does this suggest? Something related to caching?

DEBUG #1

Debug: on Salesforce API HTTP Request to URL: https://fillmed.my.salesforce.com/services/data/v49.0/sobjects/Lead/tmp_sf_5f5a61a0d54fb6.37301986.
Array
(
[code] => 404
[data] => Array
(
[0] => Array
(
[errorCode] => NOT_FOUND
[message] => Provided external ID field does not exist or is not accessible: tmp_sf_5f5a61a0d54fb6.37301986
)

)

[from_cache] =>
[cached] =>
[is_redo] =>
)

ERROR #1

Error: 404: on Salesforce HTTP request
<p>URL: https://fillmed.my.salesforce.com/services/data/v49.0/sobjects/Lead/tmp_sf_5f5a61a0d54fb6.37301986</p><p>Message: Provided external ID field does not exist or is not accessible: tmp_sf_5f5a61a0d54fb6.37301986</p><p>Code: 404

DEBUG #2
Debug: on Salesforce API HTTP Request to URL: https://fillmed.my.salesforce.com/services/data/v49.0/sobjects/Lead/tmp_sf_5f5a61a0d54fb6.37301986.
<p>URL: https://fillmed.my.salesforce.com/services/data/v49.0/sobjects/Lead/tmp_sf_5f5a61a0d54fb6.37301986</p><p>Message: Provided external ID field does not exist or is not accessible: tmp_sf_5f5a61a0d54fb6.37301986</p><p>Code: 404

ERROR #2
Error: 404: on Salesforce HTTP request
URL: https://fillmed.my.salesforce.com/services/data/v49.0/sobjects/Lead/tmp_sf_5f5a61a0d54fb6.37301986 Message: Provided external ID field does not exist or is not accessible: tmp_sf_5f5a61a0d54fb6.37301986 Code: 404

Hi @jonathanstegall – thanks for the prompt response.

Yes, that’s what’s a little confusing because the one mapfield I setup only pushes WP user data to SF, as a new user, and has no instruction to pull from SF.

I was confused by the error, which started with Type = Pull from Salesforce.

This is a little confusing.

Any thoughts on that?

Appreciated
Paul

Hi There @jonathanstegall

I’m experiencing exactly the same problem here. I have created one simple feed from WP to SF that includes firstname, surname, company, email and a few other fields.

The Mapping Error appears as follows:
Type WordPress ID WordPress Object Type Salesforce ID Created Date/Time Actions

Pull from Salesforce 1192 user tmp_sf_5f5a1a97e14e81.84140670 2020-09-10 1:22:47pm

There don’t appear to be any actions, or indication of what the error might be.

Looking at the record itself, I see the following:

Salesforce Id tmp_sf_5f5a1a97e14e81.84140670
Last Sync Message Mapping object updated via function: salesforce_push_sync_rest
Last Sync Action push
Last Sync Status success
Last Sync 2020-09-10 13:22:48

Which implies the push was successful but no record appears in Salesforce.

I have tried deleting the error message and pushing again, which does then push the record.

Are you able to shed any light on this as it appears to be a common issue.

Appreciated
Paul