taod86

I do believe it’s a server side issue. From what I can investigate the sequence of event is as follows:

• Upload initiated =>
• Upload completes – servers overloads for a couple of minutes when the thumbnails are generated (nothing surprising here, it just increases the response time of the server a bit but the same happens if I upload a lot of images to the gallery) =>
• Website becomes unavailable BUT only on my home network it turns out! If I use a proxy or my phone’s network I can access it (even when it is slowed down due to processing background tasks related to uploads).

The timing of the interruption makes it eerily similar to having to wait for a DNS propagation. So it led me to believe that maybe when resource usage peaks right after the upload for a few seconds the websites times out, litespeed picks up this state of things and serves this broken cached version until it is updated with a new cache. So I deactivated the caching and…still encountered the same issue. Also bypassed the CDN I’m using but still the issue persists. Also used a variety of DNS providers, both reconfiguring my local machine and my router to go through them instead of the ISP. No change. A real head scratcher.

As for my hosting provider they have been…very difficult to work with on that matter (I pretty much sent them what I’m sharing with you here and they answered with something like: “To take a screenshot of your screen and share it with our technical team, follow this tutorial!” and “everything seems to be working fine on our end, closing this ticket!”). So I am in the process of migrating which I hope will solve this peculiar issue.

As for sharing the batch of files, no problem. Do you have an email address I can write you at with a link to my drive? Those are files that I sell so I don’t want to link publicly to it.

Anyway, thank you very much for your help regarding this. I know it’s a fringe situation so I really appreciate all the help I can get to get my store up and running. I should be done with the migration today, I’ll let you know if the problem went away on its own after that.

There you go:

System Status: https://gist.github.com/amatelin/8e6d68c42c63fa9ea4d42590eac878c8

Only error log matching the date: https://gist.github.com/amatelin/fcbe30c071ba990c74eabce03d3efc2d

Same problem here at nomadecrafts.com…

Fyi I’d be willing to sponsor this change.

Wonderful thank you very much for the quick fix (and for making the best etsy integration plugin!).

I have the same issue. Prices in USD are shown without the cents separator so they appear as x100 more expensive than they should be. This is the page in my case https://www.nomadecrafts.com/shop/