Tarek Aziz

Hello there,

Thank you very much for getting in touch with us ??

I am sorry to hear about the difficulty you have experienced with the AJAX search module.

Our team has investigated the plugin to reproduce the same issue on our end, but we haven’t encountered such an issue.

During our review, we noticed that clicking the search button is redirecting users to the search page.

Would you kindly check if products are being properly displayed on the search page?

It’d be greatly appreciated if you could keep me updated on the status.

Looking forward to helping you with this.

Best regards,
Tarek Aziz

Thank you so much, @crazyserb, for the prompt response.

Yes, absolutely! We are more than happy to look into our plugin and address any issues that are found.

Therefore, it would be greatly appreciated if you could kindly send a list of the plugins currently active on your website.

Could you please create a ticket in our dedicated support center?

https://woolentor.com/contact/

This will help us determine the issue quicker and provide an effective solution.

Kind regards,
Tarek Aziz

Thank you very much, @abphoto22, for taking the time to share your experience ??

We are thrilled to hear that you are pleased with the quality of WooLentor support.

I will surely pass along your kind words to the support representative, who assisted you promptly.

Undoubtedly, it will encourage him to continue delivering excellent support.

If you ever need any further assistance, please don’t hesitate to reach out.

We’re always here to help.

Wishing you all the best!

Hello @crazyserb,

Thank you very much for reaching out to us.

I am sorry to hear about the warnings you have encountered after installing the plugin.

After carefully reviewing your message and screenshot, the issue you are facing seems unsusal.

With all due respect, it’s unlikely that ShopLentor will cause such an issue. There may be a conflict with a third-party plugin on your website.

However, we’ll definitely investigate the plugin further and address any such issues we come across during our investigation.

Thank you once again for bringing this to our attention.

Wishing you a wonderful day ahead!

Best regards,
Tarek Aziz

Hi @astral4ik,

Thank you very much for reaching out to us.

I have carefully reviewed your message and understand your concern.

The issue you described above seems unusual, and it’s unlikely that ShopLentor will cause such an issue.

There is a possibility that a third-party plugin on your website could be contributing to the issue. Would it be possible for you to check if any of those plugins might be causing the conflict?

Also, I would like to inform you that this forum is intended to provide support related to the free version of the plugin. Since you are talking about a feature available in the premium version, I would greatly appreciate it if you could open a ticket through our dedicated support center: https://woolentor.com/contact/

Our support team would be more than happy to assist.

Best regards,
Tarek Aziz

Thank you so much, @chicsoo4, for taking the time to share your experience.

We are thrilled to hear that you liked the plugin. If there is anything we can assist you with or if you have any suggestions to improve the plugin further, feel free to let us know.

Our team would be more than happy to help.

Wishing you a fantastic day ahead!

Thank you so much, @guilherme3301, for leaving such an excellent review ??

We greatly appreciate all your kind words and are thrilled to hear that you have found the plugin helpful.

If there is anything we can assist you with, or if you have any suggestions to further enhance the plugin, please don’t hesitate to reach out.

Our dedicated team would be more than happy to assist.

Wishing you all the very best!

Hi there,

Thank you very much for reaching out to us ??

We truly appreciate you using our plugin. At the moment, the plugin doesn’t have the option to add Mailchimp tags to a submission.

However, we’ll certainly do our best to include this feature in a future update.

Thank you once again for bringing this to our attention.

Best regards,
Tarek Aziz

Thank you very much, @rafalstepienpl, for taking the time to share such an excellent review ??

We are delighted to hear that you found the plugin helpful in adding wholesale functionality to your WooCommerce setup. It’s also fantastic to know that you’re pleased with our support.

If there is anything else we can assist you with or if you have any suggestions to enhance the plugin further, please feel free to reach out at any time.

Our team would be more than happy to help!

Wishing you all the very best!

Hi @gabasj,

Thank you so much for the update ??

It’s fantastic to hear that everything is working smoothly after updating the plugin.

Our team is delighted that we could promptly assist in resolving the issue.

Absolutely! We look forward to seeing your new post.

Wishing you a wonderful day ahead!

Hello @akiladilantha,

Thank you so much for your kind words. It truly means a lot! ??

I have reviewed your message and completely understand your concern. Currently, our plugin doesn’t have the option to change the product price dynamically when a visitor increases or decreases the quantity.

While WooCommerce doesn’t provide such a feature by default, we do believe it would be an essential feature for an eCommerce website. Therefore, we’ll certainly consider implementing this feature into our plugin if we see enough traction from other users.

In the meantime, I kindly request you to submit your feature request here: https://woolentor.com/roadmaps/

Here is a screenshot for your convenience: https://tppr.me/iIh9Ac

Wishing you a fantastic day ahead!

Best regards,
Tarek Aziz

Hi @pac749,

Thank you so much for reaching out to us.

We have reviewed your message and checked the page you shared.

But when we visited your website, we didn’t encounter the same issue you described above. We noticed that the notification bar remained closed after clicking the X button.

However, it reappears once the page is reloaded, which is the default behavior for a notification bar.

If you’d prefer for the notification bar to stay closed even after the page is reloaded, please follow these steps below:

1. Go to the “HashBars” > “Settings” page.
2. Enable the “Keep Notification Bar Closed” option.

This will ensure that the notification bar remains closed even after reloading a page.

If the issue still persists, we kindly request you to open a support ticket here: https://hasthemes.com/contact-us/

Our support team will certainly assist you with this.

Looking forward to helping you resolve this!

Best regards,
On behalf of the HashBar team,
Tarek Aziz

Hello @gabasj,

Thank you very much for contacting us.

I have reviewed your message and understand your concern. We sincerely apologize for any inconvenience you have experienced.

It’s my pleasure to inform you that we have already addressed the issue you mentioned and released an update of the plugin.

Could you please update the plugin to its latest version and try again?

Please let me know how it goes.

Wishing you a wonderful day ahead! ??

Kind regards,
Tarek Aziz

Thank you very much, @jayce68, for taking the time to share such an excellent review ??

We are delighted to hear that you found both our plugin and support team helpful.

If there is anything else you need our assistance with or if you have any suggestions to further enhance the plugin, please don’t hesitate to reach out.

Our team would be more than happy to help.

Wishing you all the best!

Hi @juliakimberly,

Thank you very much for reaching out to us.

I am sorry to hear about the difficulties you have encountered while editing your WooCommerce product pages with our plugin.

After reviewing your message and the page you shared above, the issue seems quite unsusal. There is a possibility that the default styling of your current theme may be contributing to the issue.

Would it be possible for you to check if there is any style conflict between your theme and ShopLentor?

If the process sounds overwhelming, there is nothing to worry about. You can create a ticket in our dedicated support center: https://woolentor.com/contact/

Our support team would be more than happy to assist you with this.

Best regards,
Tarek Aziz