dcheek

Crazy – that happened to me as well – the website had not gone live yet and luckily I had backed-up the files the day before, but it was still very bizarre and I have no answer to why this would have happened :/

Thank you Kathryn, I try to avoid using plug-ins so I tried hard-coding into my child theme (following these instructions from here https://docs.woothemes.com/document/add-a-custom-logo) with no success.

I ended up resorting to a plug-in, and had success using one called “Easy Logo” (https://www.ads-software.com/plugins/easylogo/). (I couldn’t use Jetpack because the site is not currently publicly accessible.) The “Easy Logo” plugin did require one line of code in my header.php file, but I don’t mind.

Thanks again, hopefully this may help someone else if they encounter the same problem.

Hi, is there a way to do this without using the Jetpack plugin? Thanks in advance ??