Tarissa

Thanks, that helped a bunch, as I did have a conflicting issue with the index.php earlier.

However, now that I uploaded the file, I have a new problem. This code is the only thing showing up on the website now:

<?php
/**
 * Front to the WordPress application. This file doesn't do anything, but loads
 * wp-blog-header.php which does and tells WordPress to load the theme.
 *
 * @package WordPress
 */

/**
 * Tells WordPress to load the WordPress theme and output it.
 *
 * @var bool
 */
define('WP_USE_THEMES', true);

/** Loads the WordPress Environment and Template */
require( dirname( __FILE__ ) . '/wp-blog-header.php' );

Any ideas?

See here: https://cfcba.com/

Thanks, paulwpxp! I didn’t know a code existed for a transparent background-color. Made my day so much easier to get rid of that bulky box in the theme.

Oh, thank you! Your advice helped. As it turned out, I didn’t have the weight and package size set correctly. Shipping problem solved!

Yes, I have PayPal available on the website too, so I can use that for some things, and for customers who prefer to use it.

You’ve been very helpful today. Thank you for all this information! Looks like I’ll just have to see what happens next with my customers.

Thank you, I rolled the keys. (I’m glad you caught my mistake in posting that here.)

Now, back to my original question. You mentioned that if there have been any successful charges, Stripe is not to blame. But so far I’ve only had 1 customer purchase from the website and that one was declined. Also took 1 phone order and used Stripe to validate and charge the credit card, and it was declined as well. So both attempts have failed, nothing has been successful yet.

Do you have any other helpful info for me?

Apparently it had been just over 35 minutes since I posted the log code, which means (I just found out) that I cannot edit my comment now — but a Moderator can. Are you able to delete my comment above due to the safety concerns?

How can I remove the Stripe keys? Not seeing any edit or delete button. (Thank you for letting me know!)

There’s a lot in the Stripe account about the failed charges. Is this something in particular you want to see?

CVC check and card expiry passed just fine.

Here’s some code — private customer info is removed.

—————

Parsed Request POST Body:

key: “pk_live_Sja7wI8kBids1dTDBYm8uVl5”
payment_user_agent: “stripe.js/127787e”
card:
number: “**** **** **** 2829”
cvc: “***”
exp_month: “11”
exp_year: “2018”
name: “PRIVATE”
address_line1: “PRIVATE”
address_line2: “”
address_city: “Goulburn “
address_state: “NSW”
address_zip: “2580”
address_country: “AU”

—————

Response body:

id: tok_17v1KPHSL11lSsmIKkDIeOb9
object: “token”
card:
id: card_17v1KOHSL11lSsmITAgCko6F
object: “card”
address_city: “Goulburn “
address_country: “AU”
address_line1: “PRIVATE”
address_line1_check: “unchecked”
address_line2: “”
address_state: “NSW”
address_zip: “2580”
address_zip_check: “unchecked”
brand: “MasterCard”
country: “AU”
cvc_check: “unchecked”
dynamic_last4: null
exp_month: 11
exp_year: 2018
funding: “credit”
last4: “2829”
metadata:
name: “PRIVATE”
tokenization_method: null
client_ip: “PRIVATE”
created: 1459413537
livemode: true
type: “card”
used: false

—————

Event data:

object:
id: ch_17v1LVHSL11lSsmI3E2NQ1aV
object: “charge”
amount: 2990
amount_refunded: 0
application_fee: null
balance_transaction: null
captured: false
created: 1459413605
currency: “usd”
customer: null
description: “B.B. Sprouts Order #192”
destination: null
dispute: null
failure_code: “card_declined”
failure_message: “Your card was declined.”
fraud_details:
invoice: null
livemode: true
metadata:
Order #: “192”
Total Tax: “0”
Total Shipping: “12.95”
Customer IP: “PRIVATE”
WP customer #: “3”
Billing Email: “PRIVATE”
order: null
paid: false
receipt_email: “PRIVATE”
receipt_number: null
refunded: false
refunds:
object: “list”
data:
has_more: false
total_count: 0
url: “/v1/charges/ch_17v1LVHSL11lSsmI3E2NQ1aV/refunds”
shipping:
address:
city: “Goulburn”
country: “AU”
line1: “PRIVATE”
line2: “”
postal_code: “2580”
state: “NSW”
carrier: null
name: “PRIVATE”
phone: “PRIVATE”
tracking_number: null
source:
id: card_17v1KOHSL11lSsmITAgCko6F
object: “card”
address_city: “Goulburn “
address_country: “AU”
address_line1: “PRIVATE”
address_line1_check: “unavailable”
address_line2: “”
address_state: “NSW”
address_zip: “2580”
address_zip_check: “unavailable”
brand: “MasterCard”
country: “AU”
customer: null
cvc_check: “pass”
dynamic_last4: null
exp_month: 11
exp_year: 2018
fingerprint: “YzskE2SAY2VLEfUz”
funding: “credit”
last4: “2829”
metadata:
name: “PRIVATE”
tokenization_method: null
source_transfer: null
statement_descriptor: “Online Shopping”
status: “failed”

Thank you, I did read this info. Still not sure of anything to do about the customer’s cards being declined though, and this is putting me in a tough spot.

I appreciate your time. ??

Much appreciated!

Thank you! So helpful! I’m able to customize my layout much better with your instructions. Totally lovin’ your design!