Conversios

Hi @darienite

Thank you for creating this thread.

We have fixed this issue in the latest version of plugin 4.6.2. I would request you to upgrade the plugin to the latest version should solve the issue.

Thank you.

hi @rastiwebkinder

Thank you for creating this thread.

I had a look at the screenshots and noticed the Javascript errors in the console, due to this it could be hampering the login at the time of onboarding.

Rest be assured it is not due to the plugin.

We recommend you clear the JS errors and this should hopefully work as expected.

Thank you.

Hi @randy993 ,

Thank you for creating this thread.

I would request to refresh the plugin data under the Google Shopping tab, which should solve the issue.

Hi @alberto76,

Thanks for creating this thread.

We had checked for compatibility with the CookieYes plugin and found that currently, the
GDPR compatibility is not in place.

We will reach out to the WebToffee team for compatibility in the future release and post you.

Hope the above helps.

Hello @rasetsukoku ,

Thank you for creating this thread.

Yes, you are right. With the free version, the product sync limit is 100 products and it should be fine to sync 100 products as you quoted.

This issue could happen if there is any variation in your products and it will consider the number of variation as a single product each in the merchant centre.

I would suggest you refer to the number of products synced in the merchant centre would give a clear picture.

Hi @toutpourmasante ,

Thank you for creating this thread.

The Conversios plugin usually tracks the add to cart events as well based on the user activity in the website.

To debug this issue, I would request you to share the store URL to get this checked further.

Hi,

Thank you for creating this thread.

Would it be possible for you to share the URL of your store to get this checked further?

Also, we would recommend you upgrade the plugin to the latest version to 4.5.9 and try setting up the plugin once, which can hopefully solve the issue.

Hello,

Sorry to hear that.

I would recommend you to upgrade the plugin to the latest version 4.5.9 and it should hopefully solve the issue.

Hello,

I would request you to upgrade the plugin to the latest version 4.5.9 should help to solve the above-highlighted issues.

Thank you.

Hi @abhishekjoshi922,

Thanks for creating this topic.

Please share the site URL so that we can check and suggest further.

Hi @lsavvidis,

The reported issue seems to be resolved in the latest plugin version 4.5.8 as we have addressed UI and compatibility issues recently in our local setups.

Request you to update the plugin to the latest one and let us know about the issue-fix?

Hi @adpawl,

The reported issue has been addressed in the latest plugin version 4.5.8

Please update the plugin to resolve the issue.

Hi @viktoria123,

Thanks for creating this thread.

Please go through the following FAQs to identify the issue and address it:

FAQ1 , FAQ2 , FAQ3 , FAQ4 , FAQ5 , FAQ6

Hi @adamvincent,

Thanks for creating this thread.

The reported issue has been addressed in the latest plugin version.

Please update the plugin to version4.5.8 to resolve the issue.

Hi @willockjames,

We hope the reported issue would have got resolved with the latest plugin version, hence closing this thread.

Please feel free to reopen the thread in case the issue persists.