Tauhidul Alam

Hi @super cool, 

“Thank you so much for taking the time to share your experience here. We take pride in knowing our customers are happy with their store experience.” 

have a nice time! 

Best Regards, ?

Tauhid  

Software Engineer at BdThemes.  

• This reply was modified 1 year, 2 months ago by Tauhidul Alam.
• This reply was modified 1 year, 2 months ago by Tauhidul Alam.
• This reply was modified 1 year, 2 months ago by Tauhidul Alam.

Hello Sanumolu5,

I have seen the video, and you used the Tutor LMS Pro plugin on your site. and then you entered some data on the post then you are trying to search as your need tags or category wise, but doesn’t search it.
our core developer team also properly check the issue with our search widget. But they haven’t been able to find any issue with that.

So, I think you should contact the Tutor LMS Pro support forum. Might be an issue from their side.

Thanks for understanding.

Best Regards, 

Tauhid 

Software Engineer at BdThemes. 

[email protected]

Hello Sanumolu5,
We are really sorry for the late reply.

Please share the video with us, it would be easier to find the actual issue.

Best Regards,?

Tauhid 

Software Engineer at BdThemes.?

[email protected]

Hello Sanumolu5,
We are really sorry to hear about it.

Our core developer team properly investigated your website and they couldn’t find our “Search Widget” related issues. Might be a data-related issue from your website That’s why you couldn’t expect results using the search widget. Although, the search widget working properly on our side.

Also, anybody doesn’t complain about the “Search Widget” this type of issue yet.

So, I think you should properly check any data-related issues from your side.

Best Regards, 

Tauhid 

Software Engineer at BdThemes. 

[email protected]

Hi @saladinghanem,?

Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers.  

We Look forward to seeing you again soon.  

Best Regards,  

Tauhid  

Software Engineer at BdThemes. ?

[email protected] ?

Hi @uzoamaka ,?

Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers.  

We Look forward to seeing you again soon.  

Best Regards,  

Tauhid  

Software Engineer at BdThemes.  

[email protected]  

Hi @mikka91 ,?

“The team here at BdThemes is thrilled to receive such a great rating, ?thank you.”?

have a great time 

Best Regards,  

Tauhid  

Software Engineer at BdThemes.  

[email protected]  

Hi @Devanshu, 

Thank you for taking the time to share this positive rating! We will make sure to share this with the store and support team to let them know to keep up the amazing work.?

really appreciates it! 

Best Regards,  

Tauhid

Software Engineer at BdThemes.  

[email protected]  

• This reply was modified 1 year, 5 months ago by Tauhidul Alam.

Hello tdan33,
We are really sorry for the late reply.

Okay, thank you!

Best Regards, 

Tauhid 

Software Engineer at BdThemes. 

[email protected] 

Hello tdan33,
We are really sorry to hear about it and for this kind of inconvenience.

Generally, if you use the latest version of our plugin the premium element will work properly. in this case, please make sure which version do you using now on your website.

Although, we have solved the issue in a few previous versions ago. Now, if you used the old version of our plugin on your website in this case nothing to do. Although, previously we solved instantly the client issue with the issue.

Also, we have checked on our system we haven’t been able to find any support ticket from you. Please if possible to create a support ticket here: [email protected]
Or please share the mail address which was the opened support ticket. We will review the support once again. Our core developer team is always ready to support you.

Even we will make a video for you this video will help you properly how to work the premium elements after the subscription has ended.

Best Regards,
Tauhid
Software Engineer at BdThemes.
[email protected]

Hello @Yuichi Mikuni,?

“We are incredibly grateful that you took the time out to leave us a 5-Star review.” 

We really appreciate you being a customer and helping to share the word about us. Also, we will share this with our team members to let them know to keep up the amazing work. We’re here for you anytime. 

Have a great time! 

Best Regards, 

Tauhid 

Software Engineer at BdThemes. 

[email protected] 

Hello @alfredo1216 ,?

“We are incredibly grateful that you took the time out to leave us a 5-Star review.” 

We really appreciate you being a customer and helping to share the word about us. Also, we will share this with our team members to let them know to keep up the amazing work. We’re here for you anytime. 

Have a great time! 

Best Regards, 

Tauhid 

Software Engineer at BdThemes. 

[email protected] 

Hello @csegarracocco,?

“We are incredibly grateful that you took the time out to leave us a 5-Star review.” 

We really appreciate you being a customer and helping to share the word about us. Also, we will share this with our team members to let them know to keep up the amazing work. We’re here for you anytime. 

Have a great time! 

Best Regards, 

Tauhid 

Software Engineer at BdThemes. 

[email protected] 

Hello @commuversum ,?

“We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.”  

Also, we will share this with our team members to let them know to keep up the amazing work. We’re here for you anytime. 

Have a great time! 

Best Regards, 

Tauhid 

Software Engineer at BdThemes. 

[email protected] 

Hello @khaled235621 ,?

“We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.”  

Also, we will share this with our team members to let them know to keep up the amazing work. We’re here for you anytime. 

Have a great time! 

Best Regards, 

Tauhid 

Software Engineer at BdThemes. 

[email protected]