tcwaters

Thanks Joy for this, although I’m not any closer to a fix yet.

I have upload success if I do this (Media Library):
select “Media: Add New” from the leftest hand column
I can drag and drop or use the “Select File” button

I have success if I do the following (Post):
Select “Add New Post”
Add Image Block
Choose the Media Library button
Select the correct image

I DO NOT have upload success if I (media Library):
Select Media from the left hand column
I cannot drag and drop image successfully
I cannot use the “Add New” button to upload the image successfully

I DO NOT have upload success if I (Post):
Select “Add New Post”
Add Image Block
Choose the “upload” button
I receive the error: “The response is not a valid JSON response)

I DO NOT have upload success if I (Post):
Select “Add New Post”
Add Image Block
Drag and drop an image onto the block
I receive the error: “The response is not a valid JSON response)

I have resolved this issue. Then problem was the theme that was being used. It was using the old TwentyTwelve theme. When I activated a newer theme, I had the ability to select “media file” and it works.

I prefer the Twenty Twelve theme for the use, so I’ll explore if there is a way to make it work with an updated version of that theme or find another theme I like.

OMG it was right there in front of me. Sorry for asking a stupid question and THX for the help.

Sure. That would be great! Let me know where to send a photo.

Eric,
Also, in the “Feed Sources” screen, when you click on Fetch Items” under the feed name– what is this supposed to do? In my testing on Pitt servers 1 and 2, I get a little turning arrow, but no items are imported.

However, triggering the cron tasks in the Advanced Cron Manager plugin, imports items from the external server

In the plugin “Advanced Cron Manager” it lists cron tasks, and there are thee or more tasks, all with the event name of “wprss_fetch_single_feed_hook” This is not the case on my external server. On it, there is on;y one task called “wprss_fetch_single_feed_hook”

Eric,
In test 3 and 5, the feed items are not automatically imported. However, if I use the plugin “cron manager” to execute the associated cron jobs, the feed items do get imported.

Does the fact that the items appear in the Feed Preview, but are not automatically imported– does that offer any info to help identify what is causing the problem?

I have been sharing all of this with the server administrator, but he has no idea what is causing the problem.

Our web servers are Windows virtual servers, if that offers any clue too.

So, I’m back to tests 1 and 2. Using Cron Manager to execute the cron tasks (above), does not import the feed items for these feeds from the internal servers.

Eric,

First test 6:
This succeeds. Just like test 4.

Now, test 5 (and also test 3)

I wasn’t totally clear enough the other day in my message. When I am on the “edit feed source” page, feed items appear in the “Feed Preview” box. BUT, if I add the shortcode to a WP page and publish, the page says “no feed items found”

I have also tested a feed from an external site (my personal blog) and this feed is properly imported.

So, here is what I have
1) Feed from Pitt Server 1 imported to Pitt Server 2- receive an error
2) Feed from Pitt Server 2 imported to Pitt Server 1- receive an error
3) Feed from external site imported to Pitt server 1- success
4) Feed from Pitt server 1 imported to external site- success

I’m not sure how to interpret this to know what to ask the server admin to do. Can you offer any comments?

Tested the plugin on a server where I have the plugin Advanced Cron Manager Pro installed. It provides the ability to run specific cron tasks and then review the log. According to this plugin, the cron tasks run, and the log captures no info except for a delay: Delay: 208.516 s

OK,
Tested with your demo pack. Thanks for the link that is a very useful tool! The feed works just fine.

Tested on a different server and site here at Pitt, and I have the same problem as experienced on initial server.

All of our servers are running PHP 7.1.1, and WP Cron should be working. I’m going to use a cron testing plugin to see if that provides any data to help solve this.

Thanks. I should have seen that on my own. Really appreciate your help.

https://www.pages.pharmacy.pitt.edu/epittpharmacy/category/pharmacogenetics/feed/

Some more follow up:

1) I am certain I have the feed correct. I’ve checked it via Firefox, Chrome and IE. I can also click the “validate feed” link and it is a valid URL.

2) In the “Edit Feed” window, under the “Feed Preview” is where there is a red error message that says “Invalid Feed URL”

3) The URL that validates via https://validator.w3.org is https://www.pages.pharmacy.pitt.edu/epittpharmacy/category/pharmacogenetics/feed/

I got the Pro version and it was exactly what I needed to understand the issue. Worked exactly as expected and advertised. Good and useful plugin.

I do not have any imported items. I have a red error that says the feed URL is incorrect. However, if I plug the feed URL into Firefox, or Chrome, it works, so I am unclear what is not correct about the feed URL.

This is a multi-site install of WordPress using subdomains, and the feed is coming from one subdomain:

pages.pharmacy.pitt.edu/epittpharmacy

To be displayed on another subdomain:
pages.pharmacy.pitt.edu/pharmacogenetics

The feed is for a category on the source site.