Truman

Hi there,

So I think I am understand this correctly, you are trying to set up an Event as a post, and you are asking if you need to use post the Post categories and the Event categories?

If you create an event as a post, it will use the same post categories, vs creating the event as normal as an event, that uses a different set of categories.

If I am not understanding this correctly, please let me know and I can continue to assist!

Ah I see what it is, so Individual Attendee Collection is not available with RSVPs, only Tickets.

So you will not be able to disable the email and name requirements for the RSVP without customizing some templates and or code, so you can take a look at our guide for that here: https://theeventscalendar.com/knowledgebase/k/customizing-template-files-2/

The files for RSVPs and Tickets: https://theeventscalendar.com/knowledgebase/k/ticket-rsvp-template-files/

Although an easier way would probably just be to create a free ticket!

Hi there,

Thank you for letting us know about this, but what do you mean when you say “while maps are not activated?”

I have have a forum thread here about hiding this message: https://theeventscalendar.com/support/forums/topic/get-rid-of-you-have-venues-for-which-we-dont-have-geolocation-warning/

I will also make sure to relay this to my team!

Hi there again,

So there is also a per ticket setting for this as well, can you check the ticket itself to make sure that the same setting is set to “None” or “Allow”?

Hi there,

I would be happy to answer this for you, all you need to do is to set “Individual Attendee Collection” to “None” or “Allow.” There is a setting for this under Events > Settings > Tickets, as well as a per ticket setting.

You can read more about this here: https://theeventscalendar.com/knowledgebase/k/collecting-attendee-information/

As well, if you are a premium license holder, you have access to premium support and we ask that you submit a ticket here if you have any other issues : https://theeventscalendar.com/support/#contact

Hi there,

Sorry for the trouble you are having, I would be happy to assist you with this.

I actually clicked on the link you provided, and the date seems like it has been updated. If you are still having trouble with this, could you please share your System Info by copy and pasting that info into your response: https://theeventscalendar.com/knowledgebase/k/sharing-your-system-information/

Hope to hear from you!

Hi there,

I am sorry that you are running into this issue, I would be happy to help you troubleshoot this. To me this sounds like a possible conflict, so you will have to do some testing.

Please go ahead and test for conflicts: https://theeventscalendar.com/knowledgebase/k/testing-for-conflicts/

And could you please share your System Info by copy and pasting that info into your response: https://theeventscalendar.com/knowledgebase/k/sharing-your-system-information/

Please let me know and we can take it from there!

Hi there,

It seems like this site does not have The Events Calendar still installed on it, is that correct? Are you still having trouble with this issue?

Hi there,

I am sorry that you are having an issue with this, I can see the problem clearly, it could be an issue with your theme, but I am also seeing a lot of console errors on that page.

I do also see that you have The Events Calendar Pro, which means you do have access to premium support. So can you please submit a ticket with us here: https://theeventscalendar.com/support/#contact

We hope to hear from you soon!

Hi there!

I would be happy to assist you with this! If you take a look at this webpage: https://theeventscalendar.com/knowledgebase/k/managing-community-events-submissions/ It refers to settings for Community Events, you’ll want to change the setting called “Default status for submitted events” to “Published.”

If you did purchase Community Events, you do have access to premium support, so if this issue still persists, or you need help with something else, please feel submit a ticket here: https://theeventscalendar.com/support/#contact

I hope that helps!

Truman
Support @ The Events Calendar

Hey there,

I’m sorry that you’re still facing this issue, and even with the free version of The Events Calendar you should still be able to update that version if you want to in the future, the current version is 5.6.

For removing the Google Map, this forum post has a pretty good explanation on how to do that: https://theeventscalendar.com/support/forums/topic/remove-google-maps-display-option/

Hey again,

That’s no problem no need to apologize, I think I understand what is happening.

Can you let me know what your timezone and date settings look like? Maybe with a screenshot? I can try to reproduce this, but I also would ask you to test for conflicts first because this sounds like it could be a possible conflict somewhere

Hi there,

I’m not quite sure what the issue you are having is, could you please elaborate a little more? It sounds like you are unable to edit the dates for events after you create them? This could be conflict possibly.

You can follow this article here to test for them: https://theeventscalendar.com/knowledgebase/k/testing-for-conflicts/

Hi there,

It seems like that link is working fine from the front end, can you confirm that there is still an issue in the backend?

Hey there,

Apologies for the issue you are having, I’m not quite sure why that would be the case. I had to double check over the settings available for that widget, and it should definitely be able to do that.

So would you mind testing for conflicts on your site? https://theeventscalendar.com/knowledgebase/k/testing-for-conflicts/

That might be able to tell you if something is causing it, it could possibly have to do with some styling or a setting maybe?