Team Printful

We greatly appreciate your feedback regarding the topic @tradenet, thank you for sharing your thoughts with us!

Hi there! We’re sorry to hear about your dissatisfaction with our plugin. Your feedback is important to us, and we’re always working on improvements. If you have specific issues or concerns, please reach out to us via email?[email protected]?so we can assist you further!

Hi, Christophe,

Thank you for the review! We’re happy to hear that everything is working well for you! ??

Thank you for taking the time to share your feedback! We apologize for the issues you’ve encountered and the frustration they have caused. We understand the importance of keeping our integrations up-to-date and ensuring compatibility with the latest versions of platforms like WooCommerce. Our response about continuous improvement reflects our ongoing efforts, but we acknowledge that there may been gaps in our updates. We appreciate your patience and detailed feedback, which highlights areas we need to address.

While we strive to maintain compatibility, many factors are dependent on the server-side configurations and updates of WooCommerce, which are beyond our control. However, we are committed to improving our service and support for all our users, including those on WooCommerce and your feedback will help drive these changes.

For further assistance or to discuss your specific issues in more detail, please reach out to us directly at [email protected] We are here to help!

Hi there! We’re very sorry to hear about your experience. We understand how frustrating it must be to encounter such issues after investing so much time and effort. Our support team aims to resolve all problems as swiftly as possible, and we regret that this wasn’t the case for you.

We continuously work on improving our compatibility with the latest versions of our integration platforms, and we appreciate your feedback as it helps us identify areas where we can do better. If there’s anything more we can do to assist you, please reach out to us directly via email [email protected].

Hi there! We’re sorry to hear about your dissatisfaction with our plugin. Your feedback is important to us, and we’re always working on improvements. We’d like to look into your case in more detail, please reach out to us via email?[email protected]?so we can assist you further!

Hi there! We’re sorry to hear about your dissatisfaction with our plugin. Your feedback is important to us, and we’re always working on improvements. If you have specific issues or concerns, please reach out to us via email [email protected] so we can assist you further!

Hi there! We’re very sorry to hear about your experience. We understand how frustrating it must be to encounter such issues after investing so much time and effort. Our support team aims to resolve all problems as swiftly as possible, and we regret that this wasn’t the case for you.

We continuously work on improving our compatibility with the latest versions of our integration platforms, and we appreciate your feedback as it helps us identify areas where we can do better. If there’s anything more we can do to assist you, please reach out to us directly via email [email protected].

Thank you so much for your review! We’re thrilled to hear that your experience with our plugin has been seamless and efficient??

Hi there!

Thank you for submitting your review! We would be happy to check further on the issue you mentioned and investigate the situation further. Please send us an email at [email protected] with the details and we’ll look into right away.

Hi, Stephen!

Thank you for the update.

We’re glad to hear the issue has been resolved. If you ever need help with the integration, please contact our support team at?[email protected]?and we will do our best to assist.

Hi, Stephen,

Thank you for sharing your experience and bringing this issue to our attention! We’re truly sorry to hear about the challenges you’ve faced with our plugin. This is not the experience we want you to have.

To ensure we address this matter promptly and effectively, could you please reach out to us via email [email protected] with more details about your specific situation? Our team would be happy to look into this and assist you further!

Hi, Christine!

Thank you for sharing your experience. We’re sorry to hear that it hasn’t been the most pleasant one.
Woocommerce is a highly customizable integration, perhaps after the update, some major changes in your account affected the whole sync process. Most Woocommerce errors come directly from hosting or Woocommerce, and our developer team has limited resources to assist in such cases.
We recommend that you disable all non-Printful plugins, revert any big changes made and try to Refresh data again.

Hi, David!

Thanks for leaving your concerns here. We’re sorry to hear about the inconvenience you are experiencing.
While Printful currently doesn’t provide IT solutions for internal Woocommerce problems, we are constantly keeping an eye on such errors to improve our services. Most errors are coming from the Woocommerce or hosting servers and our team has limitations on what we can do to get errors resolved from our side.
We see that you are in contact with our support team and we will do our best to assist you there.

Hello!
Thank you for your review.

The error you see usually means that the server is timing out when we try to add a product. It is possible that the timeout limit (script timeout limit) is set too low. In this case, you should reach out to your web hosts and request increasing server maximum execution time.

If the error is still received – It could mean that either your server is very slow or there are some errors happening on your side that we don’t know about and your web host should be able to advise in more detail.
Alternatively, you can try adding fewer variants at a time to see if the product push goes through as well.

Additionally, it might be caused by a conflicting plugin (for example Jetpack), theme, firewall settings, server settings, etc.

From our side, we can suggest disabling all plugins one by one to see if the issue persists as well.