BINS

In case anyone has the same issue as we’ve had here is the solution to the issue: disable the “express checkouts” (Apple pay / Google pay) under “payment methods”. This was apparently the setting that made this issue go away for us. Ever since we disabled this it has been working.

Hello, and thanks for a quick reply here @bisratlearn!

Some of the information you’re requesting is very sensitive. Are you able to help me over email? I don’t want to expose the URL of the website or other part that might be sensitive to my client unfortunately. Included in these logs you’re requesting is also customer names and other information I just don’t want exposed here at all.

One of the main problems with this issue is that I’m not able to reproduce the issue. I’ve even ordered one of their products with my own credit card and issued a refund, but the error doesn’t seem to come up when I try with my card and phone.

Would greatly appreciate if we could take this over email.

Thanks!

Best regards

• This reply was modified 1 year, 6 months ago by BINS.

Here is a screenshot of the problem..

Image

• This reply was modified 7 years, 6 months ago by BINS.

Hey. I would suggest you to try to use the PageSpeed test and see if it shows any improvement. If it doesn’t, it’s a clear proof that it’s not working.

Caching over external js need some tweaking if I’m not mistaken.

??