technovore

I have been keeping up with the replies on the other support requests and I wondered if there has been an update to the situation at all? Turning off the automatic blocking doesn’t really seem to be a solution as this is a required feature of the law and more or less the main purpose of the plugin from my point of view. I may have to start looking for an alternate solution sadly, which is a shame because it was a great plugin.

Rob

Have there been any updates or changes regarding these issues? Thanks

Rob

Hi, So I scanned my site again for trackers and cookies and only found the 3 necessary ones and 3 statistics ones (Matomo, not google). None of the images that are blocked are trackers, neither, as far as I can see are the animations or videos that are being blocked and the plugin also causes issues with the mobile menu not working. So, are you saying that Cookiebot is not picking up the tracking elements but the plugin is blocking them, or are you saying that something else is going on?
Why is it working on some browsers and situations and not in others? Presumably the cookie would be present for all browsers?
Thanks for getting back to me.

Rob

The issue also affects display of elements in internet explorer/edge. I have had to disable the plugin on a number of sites, but I created a staged copy here with the plugin enabled in case you need to look at the error in more detail https://dev.technovore.co.uk/error/

You can see that it is not allowing a number of elements to load.

Thanks

• This reply was modified 5 years, 2 months ago by technovore.

Sorry to join in but I think we are having the same issues too. Any help would be much appreciated!