techpod

Im confused, you said it was a host server error, now its my site?

I sent over the stats from my health check and everything is in the green

Hi

I explained the issue to the support team and at the time I had a another issue. ive copied the log and correspondence below:

im receiving the issue now: Data error in Analytics
<p>There has been a critical error on this website.</p><p>Learn more about troubleshooting WordPress.</p>
08:38
this is a new error usually its the cURL 6
08:39

I see, there were some known issues with Google analytics recently, but they were global issues , as we also experienced such with our built in analytics in the SG optimizer , but let me nevertheless post a quick ticket so my colleagues can take a look further and advise on their end as well

Yes its intermittent, but regularly intermittent so there must be an underlying issue as I havent experienced it with other sites.

1. im with site ground on their shared hosting plan, they must have a firewall, but the other sites are on the same server functioning normally
2. I have 7 sites with site kit and just getting this issue

also have wordfence installed onto site, but same config on all the other sites.

ive submitted the form

@shetheliving @luckynasan

I am still awaiting assistance

hi, the issues is as it was at the start and still unresolved?

Hi @luckynasan

here is the link to the image. if you look back into the thread you’ll see some of the original images I posted with the issue

View post on imgur.com

Hi @luckynasan

apologies for the late delay, I was locked out of my WP account.

The error was after activating it for the first time. It is a new instillation as the site has only been live for a few months.

The error comes and goes, at the moment its not showing. if memory serves me its a 5xx or 6x error. Sorry I couldn’t be more help. Ill keep an eye out on the site and update you when it next appears

Kind regards
Simon

Hi

I responded directly to your mail, but ive had no response. ive posted below the email for your convince:
Thanks for that, I have changed your status to “customer” as this is default on my site. please can you check to see if that works now