Tejas Sonawane

Hi there,

Could you please verify whether the issue has been resolved?

Best Regards,
Tejas

Hi @mica123,

You can make the header transparent through the customizer.
Please follow the below steps:
1) Dashboard -> Appearance -> Customize
2) Header -> Transparent Header -> Enable on Complete Website

Your gradient will now be applied to the header as well.

Hope this works for you.

Best Regards,
Tejas

Hi @mica123,

We understand your concern,

In this scenario, you need to target the footer tag and make its background transparent.
With this, whatever background color/gradient you apply to the “.site” class will be applied to the footer too.

Please make use of the below provided CSS code.

footer {
background-color: transparent;
}

Hope this works for you.

Best Regards,
Tejas

Hi @japenz,

Thanks for pointing out the issue.

We have considered this issue in our product roadmap and will be released in the upcoming releases.

Best Regards,
Tejas

Hi @markhowellsmead,

Thank you for your suggestion.

We have forwarded this issue to our development team.

If the issue is confirmed, it will be added to our product development roadmap and addressed in an upcoming release.

If you have any other queries, feel free to reach out to us.

Best Regards,
Tejas

• This reply was modified 5 months, 2 weeks ago by Tejas Sonawane.

Hi @markhowellsmead,

Thanks for reaching out.

I apologize, but I’m having trouble understanding your question.
Would you kindly provide more details about the problem?
You’ve also mentioned the theme.json, Are you using an FSE theme yet?

Best Regards,
Tejas

Hi @srd75,

It has been some time since your previous response.
Could you please confirm if the issue has been resolved?

Best Regards,
Tejas

Hi @srd75,

Thanks for reaching out.

We tried visiting the site but it is in maintenance mode.
Also, We were unable to replicate the issue at our end.

Could you please provide us with the screenshots/video of the issue?
This will help us to diagnose the issue quickly.

Best Regards,
Tejas

Hi @creawebrdv ,

Thanks for providing us with the details.

The errors provided above are coming from the plugin ‘header-footer-elementor’.

Would you kindly try deactivating?the plugin to see if the problem still occurs?

If you are still facing issues, please raise a ticket at?[email protected].

Best Regards,
Tejas

Hi @creawebrdv ,

Thanks for reaching out.

We would appreciate it if you could give us the following details.
1) Can you access the backend of the site?
2) Can you please roll back the theme to v5.0.3 and check if the website is still broken?
3) Have you made any changes to the site such as changing the web pages using Elementor or activating the new plugin(s)?

Best Regards,
Tejas

Hi there,
To assist you further, could you please raise a ticket at [email protected]?

Best Regards,
Tejas

Hi @julesjunction,

Thanks for reaching out.

Could you please provide us with the URL where it is redirecting along with the malware message?

To roll back to the previous version of the Responsive Theme, you can use the provided URL below.
E.g. https://downloads.www.ads-software.com/theme/responsive.5.0.3.zip
This will download the zip of the Responsive theme of version 5.0.3

Best Regards,
Tejas

• This reply was modified 6 months, 2 weeks ago by Tejas Sonawane.
• This reply was modified 6 months, 2 weeks ago by Tejas Sonawane.

Hi @hilaryjb,

Could you please confirm if the issue is resolved?

Best Regards,
Tejas

Hi @hilaryjb,

Thanks for reaching out.

We were unable to replicate the issue at our end.

Please take the actions listed below:
1) Ensure that you are using the latest version of the ‘Responsive Blocks’ plugin.
2) If yes, please try deactivating all the plugins other than the ‘Responsive Blocks’ plugin one by one and check if the issue is resolved.
3) Create a new staging site with only the ‘Responsive Blocks’ plugin activated.

Hope this works for you.

Best Regards,
Tejas

• This reply was modified 6 months, 3 weeks ago by Tejas Sonawane.

Hi there,

Please navigate to Appearance -> Widgets.

Check if the required widgets are present in the “WooCommerce Sidebar” as well as in the “Main Sidebar”.

If there are no widgets present in the sidebar, then an empty sidebar will be displayed.

Regarding the Cookie Consent plugin, the plugin is located at https://www.ads-software.com/plugins/gdpr-cookie-consent/

Best Regards
Tejas