temeje

Yes I figured it out. Pardot support suggested this and it worked.

On the form inside Pardot, could you edit this and go to step 4?

There is an option to “always display form after submission” and was hoping you would be able to check that box off, save the form, and then try to submit again on the website to see if this prevents the looping from happening.

https://screencast.com/t/BKKsVFlv2hH

Hope it works for you too.

Good luck.

Not a problem. Thank you very much for your swift replies. I’ll contact Pardot support.

Cheers.

Hi. Any thoughts? I swapped it out with Contact Form 7 just to test, set up a front end redirect on submit and it worked just fine.

So I’m really not sure what’s happening with the Pardot redirect.

Thanks.

With the Pardot plugin disabled I can’t test the redirect obviously but navigating to the page it’s meant to redirect to does not cause any reloads.

Thanks for your reply Cliff.

It happens even when all redirects in the plugin are disabled. I have the form set to redirect to the url in my original post in Pardot.

The easiest way to test it is to Request a demo (you can use a fake email). It redirects to the correct page however it then continuously reloads the page.

Thanks for the reply. I’ll continue to research and if I find anything I’ll be sure to report back.

Really appreciate your quick responses and hard work.

The strange thing is if I disable Redirection Plugin it works perfectly.

But thanks for your help and insight.

Whoops sorry I didn’t explain properly. It happens when a form is submitted. But it sometimes happens directly here.

Thank you for your quick reply. It’s still in development on my server but you can access it here. If you click ‘Get a Demo’ and request a demo, that’s where the redirect happens.

I don’t have any redirects which would affect this.

Thanks!

Same issue