10Horizons Plugins

What is the URL of your website? I will have a look, it might be caused by the theme you are using.

If you are not trying to display the popup on custom post types, please use the option as seen in this picture:
https://ps.w.org/wp-terms-popup/assets/screenshot-5.gif

Totally forgot about this thread, so sorry about that. There is a known issue if you use the plugin alongside any caching plugin. One of the things you could try to solve the problem is to exclude the URL of the page where the popup is shown from dynamic caching. SG Optimizer allows you to do this in their plugin configuration. Another thing you could try is to have memcached disabled.

On WP Terms Popup plugin level, you could try to use shortcode instead of the standard option.

If you still need help, please email me contact(at)tentenbiz(dot)com.

It may have something to do with the theme you are using. If you provide me with your site’s login credentials I could take a look at the issue. My email contact(at)tentenbiz.com.

I’ve been testing the plugin on Microsoft Edge on different machines but still couldn’t produce the issue. Right now I’m on Microsoft Edge 41.16299.402.0, with the same rendering engine as yours (Microsoft EdgeHTML 16.16299) and I can clearly see the popup on my test site as well as the url you gave above.

Because of this, I’m closing this thread as resolved. The thread will only be reopened
if there’s a new report from other users experiencing the same issue.

Just an update, I will include this option (page blur) in the upcoming update of the PRO version of the plugin. It is almost ready, will let you know when it is released!

The latest version of the plugin has been tested on Microsoft Edge and it is working as it’s supposed to on my end. When I go to the URL you provided above, I can see the popup on that page just fine using Microsoft Edge.

What version of Microsoft Edge are you using? Could you please open the browser and go to the browser’s settings, scroll down until you see “About this app”. Under it you will see something like this:

Microsoft Edge 42.17134.1.0
Microsoft EdgeHTML 17.17134

Please copy and paste it here.

If you are using shortcode, your visitors won’t see the popup ever again unless they clear their browser’s cookies or use private browsing.

If you are not using shortcode and the option on the setting page isn’t set, the default is 3 days (72 hours). You could set it to more than 3 days, there’s no limit.

I will look into this and get back to you.

Yes, in the next update, I will include an option for you to choose if you want popups to only be seen by logged in users.

So the hack is good for now. After the next update, you will have a radio button in the setting area which would allow you to display popups only to logged in users. That’s what I have in mind.

The plugin has just been updated 3 days ago, so the next update probably won’t happen in a month or so. It depends on how much free time I have in the coming weeks. The earliest would be late June.

If you can’t wait that long, and are not comfortable editing the plugin files, I can do it for you, just contact me, I’d be happy to help.

If you’re comfortable with editing plugin files, here is how to do it.

Open wp-terms-popup/index.php file, and comment out line 39 (add double slash in the beginning of line):

//include_once('terms-gateway.php');

If you are using shortcode to display your popup, also delete line 67 from wp-terms-popup/index.php file:

include('terms.php');

and replace it with the following code:

if (is_user_logged_in()) {
	include('terms.php');
}

And done.

I will include this option in the next plugin update, so you don’t have to worry about having to edit the file AGAIN each time the plugin is updated.

At the moment, the plugin doesn’t provide that option. But if you’re comfortable with editing plugin files, this can be achieved by simply commenting a few lines in 2 files.

I will include this option in the next plugin update.

• This reply was modified 6 years, 9 months ago by 10Horizons Plugins.

Glad you found the plugin useful. ??

That’s a good idea! This will be in the to-do list for the plugin’s next update.

Thanks for the suggestion. Stay tune.

Thank you so much for your kind words. Happy to assist.