terals2003

Can you post the link to fixed version or shall I submit a ticket with the same issue?

1. Here are the stock levels for two products on Facebook. The Sample Gift Set is a variable product with two variations. The Peach Mojito Bath Bomb is a simple product.

https://snipboard.io/JVKrgk.jpg

2. Here are the URLs of the two products:
https://www.tolivershandmade.com/shop/gift-sets/sample-gift-set/
https://www.tolivershandmade.com/shop/bath-time/bath-bombs/peach-mojito-bath-bomb/

3. Here are the stock settings in Woocommerce for both products.

Pink Sand Beach Variation of Sample Gift Set: https://snipboard.io/l6UOZ4.jpg
Cocoa Butter Cashmere Variation of Sample Gift Set:https://snipboard.io/UwcDam.jpg
Peach Mojito Bath Bomb: https://snipboard.io/5itz6c.jpg

4. Yes, the affected catalog is the only catalog and the catalog synced to the Woocommerce store.

None of the above steps worked. I deactivated LiteSpeed Cache and it didn’t help. I went through and deactivated plugins one by one and it didn’t help. I deleted all of the products and re-synced them and the issue persists.

Yes, I had done that before being instructed to. I’ve done it several times in the past as well hoping it would help but it never did.

### WordPress Environment ###

WordPress address (URL): https://www.tolivershandmade.com
Site address (URL): https://www.tolivershandmade.com
WC Version: 6.3.1
REST API Version: ? 6.3.1
WC Blocks Version: ? 6.9.0
Action Scheduler Version: ? 3.4.0
WC Admin Version: ? 3.2.1
Log Directory Writable: ?
WP Version: 5.9.2
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: LiteSpeed
PHP Version: 7.4.28
PHP Post Max Size: 8 MB
PHP Time Limit: 300
PHP Max Input Vars: 3000
cURL Version: 7.71.0
OpenSSL/1.1.1d

SUHOSIN Installed: –
MySQL Version: 10.3.34-MariaDB-cll-lve
Max Upload Size: 8 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 6.3.1
WC Database Prefix: wp46_
Total Database Size: 34.26MB
Database Data Size: 23.62MB
Database Index Size: 10.64MB
wp46_woocommerce_sessions: Data: 1.02MB + Index: 0.02MB + Engine InnoDB
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wp46_zbs_object_links: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp46_zbs_quotes: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp46_zbs_quotes_templates: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp46_zbs_security_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp46_zbs_segments: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp46_zbs_segments_conditions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp46_zbs_settings: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp46_zbs_sys_cronmanagerlogs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp46_zbs_sys_email: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp46_zbs_sys_email_hist: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp46_zbs_tags: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp46_zbs_tags_links: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp46_zbs_tax_table: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp46_zbs_temphash: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp46_zbs_tracking: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp46_zbs_transactions: Data: 0.02MB + Index: 0.14MB + Engine InnoDB

### Post Type Counts ###

attachment: 244
cookielawinfo: 6
customize_changeset: 1
custom_css: 8
e-landing-page: 1
elementor_library: 2
feedback: 33
giftcard: 4
library_modules: 1
lws-wre-event: 4
lws-wre-pool: 1
lws-wre-unlockable: 1
ml-slide: 13
ml-slider: 4
nav_menu_item: 31
page: 23
pickup-schedule: 1
post: 7
product: 93
product_variation: 261
revision: 58
scheduled-pickup: 1
shop_coupon: 9
shop_order: 41
shop_order_refund: 1
tbuilder_layout_part: 1
upsell_customer: 3
upsell_order: 5
upsell_product: 2
wbcr-snippets: 3
wfacp_checkout: 1
wffn_landing: 2
wffn_ty: 1
wp_global_styles: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (47) ###

Advanced Dynamic Pricing for WooCommerce: by AlgolPlus – 4.0.4
aThemes Blocks: by aThemes – 1.0.4
Blog Designer Pack: by InfornWeb – 2.3.1
Bulky - Bulk Edit Products for WooCommerce: by VillaTheme – 1.0.9
Code Snippets: by Code Snippets Pro – 2.14.3
Custom Shipping Methods for WooCommerce: by Imaginate Solutions – 1.8.0
Customizer Export/Import: by The Beaver Builder Team – 0.9.2
Envato Market: by Envato – 2.0.7
Facebook for WooCommerce: by Facebook – 2.6.12
Featured Images in RSS for Mailchimp & More: by 5 Star Plugins – 1.5.9
Gift Up!: by Gift Up! – 2.17
Google Listings and Ads: by WooCommerce – 1.11.1
Goya Core: by Everthemes – 1.0.6
Insert Headers and Footers: by WPBeginner – 1.6.0
Jetpack: by Automattic – 10.7
WPBakery Page Builder: by Michael M - WPBakery.com – 6.8.0
Kirki Customizer Framework: by David Vongries – 4.0.22
Klarna On-Site Messaging for WooCommerce: by krokedil
klarna – 1.6.2

Klarna Payments for WooCommerce: by krokedil
klarna
automattic – 2.8.1

Klaviyo: by Klaviyo
Inc. – 3.0.1

LiteSpeed Cache: by LiteSpeed Technologies – 4.5.0.1
Media Library Helper by Codexin: by Codexin Technologies – 1.0.3
Meta Box: by MetaBox.io – 5.6.1
Oliver POS - A WooCommerce Point of Sale (POS): by Oliver POS – 2.4.0.2
Product Recommendation Quiz for eCommerce: by RevenueHunt – 2.0.10
PW WooCommerce Exclude Free Shipping: by Pimwick
LLC – 1.24

Slider Revolution: by ThemePunch – 6.5.18
Rank Math SEO: by Rank Math – 1.0.84
WooCommerce Tiered Price Table: by bycrik – 2.6.1
UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 1.22.10

WC Ajax Product Filters: by Shamim Al Mamun – 2.0.3.8
Conditional Display for Mobile by WonderPlugin: by Magic Hills Pty Ltd – 1.2
Checkout Field Editor for WooCommerce: by ThemeHigh – 1.5.3
WPC Product Bundles for WooCommerce (Premium): by WPClever – 6.0.8
USPS Simple Shipping for Woocommerce: by dangoodman – 1.6.0
WooCommerce Extended Coupon Features FREE: by Soft79 – 3.2.8
WooCommerce Amazon Pay: by WooCommerce – 2.1.1
WooCommerce Google Analytics Integration: by WooCommerce – 1.5.8
WooCommerce Payments: by Automattic – 3.8.2
WooCommerce PayPal Payments: by WooCommerce – 1.7.0
WooCommerce PDF Invoices & Packing Slips: by WP Overnight – 2.14.0
WooCommerce Square: by WooCommerce – 2.9.0
WooCommerce: by Automattic – 6.3.1
WP Review Slider: by LJ Apps – 11.1
WP-Optimize - Clean, Compress, Cache: by David Anderson
Ruhani Rabin
Team Updraft – 3.2.2

WPC Variations Radio Buttons for WooCommerce: by WPClever – 3.0.1
Custom Product Tabs for WooCommerce: by YIKES
Inc. – 1.7.7

### Inactive Plugins (3) ###

HTML in Category Descriptions: by Arno Esterhuizen – 1.2.3
Upsell Plugin: by Jaber Marketing – 4.3.1
WPC Show Single Variations for WooCommerce: by WPClever – 2.1.0

### Settings ###

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
subscription (subscription)
variable (variable)
variable subscription (variable-subscription)
woosb (woosb)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #6 - /shop/
Cart: #7 - /cart/
Checkout: #8 - /checkout/
My account: #9 - /my-account/
Terms and conditions: #697 - /policies/

### Theme ###

Name: Goya Child Theme
Version: 1.0.6.7
Author URL: 
Child Theme: ?
Parent Theme Name: Goya
Parent Theme Version: 1.0.7.1
Parent Theme Author URL: https://themeforest.net/user/everthemess
WooCommerce Support: ?

### Templates ###

Overrides: goya/woocommerce/archive-product.php
goya/woocommerce/cart/cart-empty.php
goya/woocommerce/cart/cart-shipping.php
goya/woocommerce/cart/cart.php
goya/woocommerce/cart/mini-cart.php
goya/woocommerce/cart/shipping-calculator.php
goya/woocommerce/checkout/form-checkout.php
goya/woocommerce/checkout/form-coupon.php
goya/woocommerce/checkout/form-login.php
goya/woocommerce/checkout/review-order.php
goya/woocommerce/content-product.php
goya/woocommerce/content-single-product.php
goya/woocommerce/global/form-login.php
goya/woocommerce/global/quantity-input.php
goya/woocommerce/global/wrapper-end.php
goya/woocommerce/global/wrapper-start.php
goya/woocommerce/loop/add-to-cart.php
goya/woocommerce/loop/loop-start.php
goya/woocommerce/loop/pagination.php
goya/woocommerce/myaccount/form-login.php
goya/woocommerce/myaccount/navigation.php
goya/woocommerce/order/form-tracking.php
goya/woocommerce/order/tracking.php
goya/woocommerce/product-searchform.php
goya/woocommerce/single-product/photoswipe.php
goya/woocommerce/single-product/related.php
goya/woocommerce/single-product/tabs/tabs.php
goya/woocommerce/single-product/up-sells.php
goya/woocommerce/single-product-reviews.php
goya/woocommerce/content-product_cat.php

### Subscriptions ###

WCS_DEBUG: ? No
Subscriptions Mode: ? Live
Subscriptions Live URL: https://www.tolivershandmade.com
Subscription Statuses: –
WooCommerce Account Connected: ? No

### Store Setup ###

Country / State: United States (US) — Indiana

### Payment Gateway Support ###

Square: products
card_types
customer_decline_messages
payment_form
authorization
charge
charge-virtual
capture_charge
refunds
voids
customer_id
tokenization
add_payment_method
token_editor

PayPal: refunds
Amazon Pay: products
refunds
subscriptions
subscription_date_changes
subscription_suspension
subscription_reactivation
subscription_cancellation
multiple_subscriptions
subscription_payment_method_change_customer
subscription_amount_changes

### Klarna Payments Request Log ###

No Klarna Payment errors: 

### Klarna Countries ###

Production Countries: US
Test Countries: No countries selected

### WooCommerce PayPal Payments ###

Onboarded: ?
Shop country code: US
WooCommerce currency supported: ?
PayPal card processing available in country: ?
Pay Later messaging available in country: ?
Webhook status: –
Vault enabled: ?
Logging enabled: –
Reference Transactions: –
Used PayPal Checkout plugin: ?

### Square ###

Environment: Production
Tokenization Enabled: ?
Debug Mode: Off

### WooCommerce Payments ###

Version: 3.8.2
Connected to WPCOM: Yes
Blog ID: 200817337
Account ID: acct_1KF31e2H3GZLCps7

### Action Scheduler ###

Canceled: 3
Oldest: 2022-02-18 16:22:22 -0500
Newest: 2022-02-18 17:40:30 -0500

Complete: 2,067
Oldest: 2022-02-19 21:14:17 -0500
Newest: 2022-03-14 13:56:00 -0400

Failed: 36
Oldest: 2021-03-20 23:31:08 -0400
Newest: 2022-02-18 17:42:22 -0500

Pending: 7
Oldest: 2022-03-14 14:47:43 -0400
Newest: 2022-03-17 08:51:37 -0400

### Status report information ###

Generated at: 2022-03-14 14:43:26 -04:00

I’m having the same issue as sguilliard . I’m not sure what to do at this point.

I’m trying to give this plugin another try. There is one of my products that won’t add to cart when the plugin is activated but works perfectly when the plugin is not activated. Any idea why this may be happening? The product is a variable product, but so are a whole a lot of other products that add to cart just fine.

Definitely the plug-in. I did some troubleshooting with plugins one by one and this was the issue. Maybe I’ll try it again when it has been tested with my version of WordPress.