terrioh

Thank you. I do have another question about the fax number.

Adding a fax number is not required on my application form here: https://acefonline.org/trusted-experts-directory-application/

The website URL is also not required. If a person leaves the website URL field blank, the words “Website URL:” are not even displayed. However, when someone leaves the fax number field blank, the words “Fax Number:” is displayed with no number listed after it. How can I get the words “Fax Number:” to be hidden if no fax number is entered.

When you look at this page, you’ll see the second profile (Abdullah) doesn’t have a fax number but the words are still displayed.

Thank you in advance for your response.

I didn’t ask about a paid extension I don’t believe. I asked if UM had the ability offer a search by zip code and radius to website visitors viewing the director I set up here: https://acefonline.org/trusted-experts-directory/

Is there an option in “more filters” to do this? You can see the zip code field exists but I need to be able to have a field to input radius so visitors can find a trusted expert near them. Before I downloaded this plug in to my website, a sales person (?) answered my question saying that it was possible. Is it? Where do I find that option?

Never mind! I concentrated on the registration form and the profile form and completely forgot about the profile card in the member directory settings. UGH! I updated it and it works. Thanks for your help.

I should’ve mentioned that I did add the fax number to the profile form at the same time I added it to the registration form. In addition, I don’t even ask for the mobile number on registration form or have that field on the profile form. So, I don’t even know why that is still showing up. It’s one of the reasons I’ve cleared my cache twice so I could get rid of it.

Cleared my cache, deleted the old fax number and mobile number fields that I tried using to capture and display the fax number… then added your code snippet to my functions.php file. It created a new predefined fax number field so I added it to my registration form that you can see here: https://acefonline.org/trusted-experts-directory-application/. Submitted a test record and found that every single bit of info I entered on the form and captured is displayed except for the fax number. I can see in the person’s info (Ira Goldberg) that the fax number is included on his record when I click on the info in the user database. You can see here, however, that the fax number doesn’t show up but the old field of mobile number still shows up (blank). https://acefonline.org/trusted-experts-directory/

Please advise.

I deleted the custom fax number field that I had created and also stopped/deleted using the mobile number field that I tried to capture the fax number. I then added your code snippet and it worked as far as the fact that I could see a new predefined field named “fax number” was created.

I did another test and submitted it. I can see by clicking on the info for the newest member I entered (Arthur Friedberg – you can see here https://acefonline.org/trusted-experts-directory/). You’ll notice that a blank Mobile Number field is listed (even thought I deleted that from the registration and profile forms) and the new fax field created does not appear at all.

Going to clear my cache and test again to see if it works. As of now, it doesn’t. The website URL did get captured and is displayed with this test.

Yes, Website URL is set to required. Testing program now by entering test records on a registration form. I can see that the field contains the URL before I hit submit, however, after I hit submit and get the on screen response, check the listing in the member directory, the URL doesn’t show up. When I go to the user in the user database and click “info” to check what info was gathered, it says the field is empty.

I added the code snippet to functions.php but got a error message as follows:

Your PHP code changes were not applied due to an error on line 215 of file wp-content/themes/Anti-Counterfeiting-Educational-Foundation/functions.php. Please fix and try saving again. syntax error, unexpected token “=”, expecting “)”

This is what is on line 15: ‘title’ => __(‘Fax Number’,’ultimate-member’),

I’ll try fooling around with the url and this code snippet again but would appreciate if you have more input. Thanks.

Hope fully this screenshot comes through. Would be easier if I just had an upload area to add it rather than trying to insert an image URL. If the image doesn’t come through, click here: https://acefonline.org/um-user-roles/ I’m changing membership programs from an old one to Ultimate Member. When I activated the UM plug in, it recognized that I already had two different member only groups (Dealer and Law Enforcement). You’ll see that two dealer groups have been given the role ID of um_dealer, however, the law enforcement members show one role ID of um_law-enforcement but did not give the same role ID to the 71 members who belong in that group.

I did complete the database update and everything was processed just fine. To get this 71 people into the right role ID, do I just need to go into each individual user record and update the Ultimate Member Role to Law Enforcement? Thanks.

Thank you. I did do your suggestions listed above and also completed conflict testing by following this video https://theeventscalendar.com/knowledgebase/k/testing-for-conflicts/. It doesn’t appear that I have an issue with any plugins. The Event calendar is displayed with Twenty Twenty theme, however, when I switch back to the Education Hub Pro v 3.9 by Wen Themes theme, the Events Calendar no longer is displayed. WordPress version is 6.1.1. The Events Calendar used is v 6.0.12.

Any additional assistance is appreciated. Thanks.

Good to hear! Please let us know when the issue is fixed.

Additional info: content in popup changes on each page… pulls in some content from the page it’s displayed on and not what has been entered into the content section of the plug in or slide in text box.

Thanks.

Hi there… I’m having the same problem. Did you get a response or figure it out? Would appreciate it if you could share some info if you have any.

Thanks!

Thanks. Webhost directed me here and some other places to get help. They said code is my problem not theirs. The website works fine on on my local server and my web host so maybe that’s what the client needs to change.

Permission for all files 0755. Sorry, but I don’t understand what you mean when you ask: And whether the owner is the same as for the plugin files ?

I just uploaded the entire plugins folder again and am getting the same error message. There may be something blocking it but I don’t know how to find it. These files have been uploaded to an addon domain on web host so current site can remain live until this new site is ready to go. This is not the only WordPress site in /public_html so it’s possible something is blocking it. I just don’t know how to figure that out. Thank you.

Thank you jrf. I did check and found that class-wp-list-table.php does exist in that location and is readable. I uploaded all of wp-admin/includes again but am still getting the same error message. Any other thoughts or things I can look at/try?

That’s what I thought… thanks so much!