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Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter terryainsley

    (@terryainsley)

    Hi Igor,

    I completed the manual sync a few hours ago.

    There is no fatal error log to be found?

    Thanks

    Terry

    Thread Starter terryainsley

    (@terryainsley)

    Thanks,

    Can you please explain what this means in regard to a variant ID on the product page please?

    “As this is expected behavior – the products won’t show on Facebook without stock, there is no solution other than confirming the product shouldn’t have stock.

    The opposite of this is why a product would show no Variant ID in the Facebook metadata box – if this is blank, the first thing to check would be if the product has stock.”

    I have just looked on some products and they are all showing varient ID’s on the right column. Is that right?

    I am having the same issue with variable products.

    They are all showing in my Facebook store with a 0 quantity.

    Any help would be greatly appreciated as it’s driving me insane.

    Thread Starter terryainsley

    (@terryainsley)

    Hi Brad,

    Thanks for this reply. I think you may have sent me the wrong link to see if product sync is set (first link).

    Also, I have went through the issues detailed on the 2nd link and can’t find any of these.

    Is there a way to change the sync status in woocommerce on wordpress itself? Where is it decided what will actually sync?

    Please find system status below.

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://www.myfamilyoutings.co.uk
    Site address (URL): https://www.myfamilyoutings.co.uk
    WC Version: 6.0.0
    REST API Version: ? 6.0.0
    WC Blocks Version: ? 6.3.3
    Action Scheduler Version: ? 3.3.0
    WC Admin Version: ? 2.9.4
    Log Directory Writable: ?
    WP Version: 5.8.3
    WP Multisite: –
    WP Memory Limit: 768 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_GB
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.4.27
    PHP Post Max Size: 256 MB
    PHP Time Limit: 120
    PHP Max Input Vars: 3000
    cURL Version: 7.66.0
    OpenSSL/1.1.1l-fips
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.32-35-log
    Max Upload Size: 256 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 6.0.0
    WC Database Prefix: wpqu_
    Total Database Size: 145.28MB
    Database Data Size: 92.43MB
    Database Index Size: 52.85MB
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    ### Post Type Counts ###
    
    attachment: 1008
    br_labels: 5
    el_events: 101
    fusion_element: 51
    fusion_tb_section: 1
    nav_menu_item: 78
    oembed_cache: 15
    page: 38
    post: 34
    product: 56
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    pys_event: 1
    revision: 3
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    shop_order: 2858
    shop_order_refund: 305
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    tribe_organizer: 1
    tribe_venue: 14
    vtprd-rule: 1
    wcdp_payment: 2251
    wcssc-cart: 2
    wpcf7_contact_form: 3
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (35) ###
    
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    WooCommerce Advanced Product Labels: by BeRocket – 1.2.3.4
    Contact Form 7: by Takayuki Miyoshi – 5.5.3
    Extendons: WooCommerce Product Add-ons - Custom Product Options Plugin: by Extendons – 1.0.3
    Facebook for WooCommerce: by Facebook – 2.6.8
    Social Reviews & Recommendations: by RichPlugins  – 1.7.6
    Avada Builder: by ThemeFusion – 3.4.1
    Avada Core: by ThemeFusion – 5.4.1
    Insert Headers and Footers: by WPBeginner – 1.6.0
    Mailchimp for WooCommerce: by Mailchimp – 2.5.4
    Facebook for WordPress: by Facebook – 3.0.6
    Order / Coupon / Subscription Export Import Plugin for WooCommerce (BASIC): by WebToffee – 2.1.5
    PixelYourSite: by PixelYourSite – 8.2.15
    SiteGround Optimizer: by SiteGround – 6.0.5
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    Temporary Login Without Password: by StoreApps – 1.7.1
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    Product Customer List for WooCommerce: by Kokomo – 2.9.3
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    WP WooCommerce Mailchimp: by Saint Systems – 2.4.8
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    WooCommerce: by Automattic – 6.0.0
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    Yoast SEO: by Team Yoast – 17.8
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    Smart Coupons for WooCommerce: by WebToffee – 1.3.6
    Embed Plus Plugin for YouTube, with YouTube Gallery, Channel, Playlist, Live Stream, Facade: by Embed Plus for YouTube Team – 14.0.1.3
    
    ### Inactive Plugins (3) ###
    
    Better Search Replace: by Delicious Brains – 1.3.4
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    Health Check & Troubleshooting: by The www.ads-software.com community – 1.4.5
    
    ### Must Use Plugins (1) ###
    
    Health Check Troubleshooting Mode: by  – 1.7.2
    
    ### Settings ###
    
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    Force SSL: –
    Currency: GBP (£)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    pw gift card (pw-gift-card)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Shop base: #16552 - /coach-trips/
    Basket: #16564 - /cart/
    Checkout: #16586 - /checkout/
    My account: #16576 - /my-account/
    Terms and conditions: ? Page not set
    
    ### Theme ###
    
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    Version: 7.4.1
    Author URL: https://themeforest.net/user/ThemeFusion
    Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build
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    WooCommerce Support: ?
    
    ### Templates ###
    
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    Avada/woocommerce/checkout/form-pay.php
    Avada/woocommerce/checkout/review-order.php
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    Thread Starter terryainsley

    (@terryainsley)

    Thanks Aert but I have deactivated and deleted the plugin.

    I have also cleared the website cache so not sure what is going on?

    I simply want to remove it all and reinstall.

    Thanks

    Terry

Viewing 5 replies - 1 through 5 (of 5 total)