Tesla Light Shows

Okay. Thank you for your support!

Ok, so that means that I don’t have the chance to use the 5 gramm weight, the lowest is 10 gramm per product?

Hi, I’ve send you the last email again. When we have a new order I’ll also get the log again and can send it. I had an order this morning and it still was not working correct.

I have the newest version of the plugin (3.5.4. as of now)

• This reply was modified 1 year, 5 months ago by Tesla Light Shows.

Hey @abdalsalaam ,

I still have this issue. I’ve send you the information via email 2 months ago. Are there any news?

Hey @abdalsalaam ,

so I have double checked it and it does not seem to work, I still have the same issues as before. I still have this issue: https://www.ads-software.com/support/topic/weight-of-producted-rounds-to-2-decimal/

Perfect, thank you!

Hey @abdalsalaam

thanks for the answer. Is this a new limitation, because in the past everything worked out fine?

How am I supposed to use the plugin now, because I have lots of products with 5g weight. Can’t you round by gram instead of rounding per 10 gram? Or set a minimum weight for the whole label instead?

Yup ok that was it. Thanks, should have checked that on my own.

Ah ok, no I did not change anything like that. No additional code was added.

The package weight inside the order settings is also already wrong. E.g. I have an order with only one product, which has a weight of “0,005” set in the product shipping settings. In the order settings the estimated weight is still “0.01” (the old weight).

Hey, how can I check that? I don’t think I have done that. I just have installed the plugin, set everything up and it worked out of the box.

Hello,

I already reinstalled the plugin and the error remains.

Hello,

no I mean how to solve the error I posted initially if not by reinstalling the plugin:

WordPress version 6.1
Active theme: Storefront Child (version 1.0)
Current plugin: YITH WooCommerce Product Add-ons & Extra Options (version 2.15.0)
PHP version 8.0.25

Error Details
=============
An error of type E_ERROR was caused in line 92 of the file /homepages/33/d4296851000/htdocs/wordpress/wp-content/plugins/yith-woocommerce-product-add-ons/init.php. Error message: Uncaught Error: Failed opening required 'includes/class-yith-wapo-addon.php' (include_path='.:/usr/lib/php8.0') in /homepages/33/d4296851000/htdocs/wordpress/wp-content/plugins/yith-woocommerce-product-add-ons/init.php:92
Stack trace:
#0 /homepages/33/d4296851000/htdocs/wordpress/wp-includes/class-wp-hook.php(308): yith_wapo_init('')
#1 /homepages/33/d4296851000/htdocs/wordpress/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(NULL, Array)
#2 /homepages/33/d4296851000/htdocs/wordpress/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
#3 /homepages/33/d4296851000/htdocs/wordpress/wp-settings.php(480): do_action('plugins_loaded')
#4 /homepages/33/d4296851000/htdocs/wordpress/wp-config.php(117): require_once('/homepages/33/d...')
#5 /homepages/33/d4296851000/htdocs/wordpress/wp-load.php(50): require_once('/homepages/33/d...')
#6 /homepages/33/d4296851000/htdocs/wordpress/wp-login.php(12): require('/homepages/33/d...')
#7 {main}
 thrown

Hey,

Okay but anyways how to solve the error mentioned above?

Hey, thanks for the fast reply.

I don’t have particular problems with the plugin settings. What I mentioned was that I have added a few add-ons and after uninstalling the plugin and installing it again, they still have been there (the data has not been deleted)
Right after the migration to the new site I had some php errors on the live website which I could resolve by setting a default tax rate. Now I don’t see any visible error, the one I’ve posted initially was send to me from wordpress directly via email.

Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

In this case, WordPress caught an error with one of your plugins, YITH WooCommerce Product Add-ons & Extra Options.