thabotswana

This kind of problem is sometimes caused by either a conflict with your theme or with another plugin. Please rule out a theme issue or a plugin conflict.

I recommend testing things on a staging site rather than on your production (live) site. Many hosts provide a staging service, where you can do testing without affecting the live site. You can ask your host about this. If they don’t give you a staging site, you could try WP Staging or Duplicator:

https://www.ads-software.com/plugins/wp-staging/
https://www.ads-software.com/plugins/duplicator/

First, temporarily switch to Twenty Twenty-Two, which is one of the default WordPress themes. You can do this by installing a plugin that only switches the theme for the current user, linked below:

https://www.ads-software.com/plugins/theme-switcha/

See if the problem resolves. If it does, you’ll need to contact your theme’s developer to see if they can help you troubleshoot.

If things still don’t work properly with Twenty Twenty-Two, please try checking for conflicting plugins.

To do so, temporarily disable all plugins except WP Job Manager (and related addons), and see if the issue resolves. If it does, try activating your plugins one-by-one and try to reproduce the problem. If it comes back when you activate a particular plugin, you’ve found the culprit.

A side-note—before you deactivate your plugins, we recommend that you make a full backup of your site.

Let us know what you find!

HI! It looks like the Recent Jobs widget is not an option in block-based themes. I had to switch to the Twenty Nineteen theme before I saw it available.

I have asked the team to confirm whether that’s the case.

Here’s a breakdown of how WP Job Manager calculates job statistics:

• Page Views: This includes the total number of times the job page has been viewed.
• Unique Visits: This counts the number of distinct visitors who have viewed the job page.
• Interest Indicators: This includes clicks on the “Apply” button, which indicates potential interest in the job.
• Search Impressions: This measures how often the job listing has appeared in search results on your website.

Search impressions are dynamic and only counted when a listing is scrolled into view on the visitor’s?screen.

While there’s no built-in option for this functionality in the plugin’s settings, you can achieve a similar effect by overriding the templates/job-filter-job-types.php template to have all job types deselected when a user first visits the job listing page. However, it’s important to note that this will also initially hide all jobs because no filters are applied.

For instructions on template overrides, please refer to this helpful guide: https://wpjobmanager.com/document/developer-reference/themes/template-overrides/

If you’d like to explore the possibility of custom search functionality for job types, you might need to consider custom coding or a third-party plugin specifically designed for this purpose. However, it’s crucial to ensure compatibility with your current theme.

Before making template modifications, it’s advisable to create a backup of your website. This allows you to easily revert to the original state if needed.

For further assistance with custom code or plugin recommendations, consider reaching out to a WordPress developer who can assess your specific needs and theme compatibility.

• This reply was modified 1 month, 1 week ago by thabotswana.

Thank you for reaching out about the difficulty you encountered accessing support while logged out.

To help us improve our support experience, we’d like to understand the specific issue that prevented you from logging in earlier. Could you please provide some details about the login steps you attempted?

We also want to clarify our support policy, as outlined on our website: https://wpjobmanager.com/support-policy/

As per this policy, support is primarily offered to the registered license holder. To submit support requests, you’ll need to be logged into the account that purchased the add-on.

If you’re still encountering login issues or have any questions related to your license or add-on, please don’t hesitate to create a new support ticket while logged into the appropriate account. We’ll be happy to assist you there.

Hi @jjcs! Thanks for providing that screen recording!

I tested on my website and I was able to add the URL https://monadnockfood.coop/our-co-op/careers/ to the Application email/URL field in the job editor. The job published without any errors.

This kind of problem is sometimes caused by either a conflict with your theme or with another plugin. Please rule out a theme issue or a plugin conflict.

I recommend testing things on a staging site rather than on your production (live) site. Many hosts provide a staging service, where you can do testing without affecting the live site. You can ask your host about this. If they don’t give you a staging site, you could try WP Staging or Duplicator:

https://www.ads-software.com/plugins/wp-staging/
https://www.ads-software.com/plugins/duplicator/

First, temporarily switch to Twenty Twenty-Two, which is one of the default WordPress themes. You can do this by installing a plugin that only switches the theme for the current user, linked below:

https://www.ads-software.com/plugins/theme-switcha/

See if the problem resolves. If it does, you’ll need to contact your theme’s developer to see if they can help you troubleshoot.

If things still don’t work properly with Twenty Twenty-Two, please try checking for conflicting plugins.

To do so, temporarily disable all plugins except WP Job Manager (and related addons), and see if the issue resolves. If it does, try activating your plugins one-by-one and try to reproduce the problem. If it comes back when you activate a particular plugin, you’ve found the culprit.

A side-note—before you deactivate your plugins, we recommend that you make a full backup of your site.

Hi! I tried testing this on my website and I was able to successfully add the URL https://identity.coop/ to both the Application email/URL field and the Website?(optional) field.

Can you send us a screenshot or screen recording so we can see how exactly you’re getting this error?

@fooey @fwusquare2com

It appears that you have isolated the issue to the Divi and Avada themes. Please be aware that WP Job Manager doesn’t fully support all third-party themes or all outdated themes. That said, the tips on this page might be useful:
?
https://wpjobmanager.com/document/dealing-troublesome-themes/

Since the problem isn’t related to the WP Job Manager plugin itself, the next logical step would be to get in touch with the theme authors for further assistance. Their support teams will be much more familiar with them and might be aware of compatibility issues or have specific troubleshooting steps for similar problems.?

Does the Job Listings >?Hide expired listings?setting ONLY apply to the core WPJM plugin and NOT to the Application Deadline add-on as well?

Yes, that’s correct. Closing dates (which are created by the Application Deadline addon) indicate the last date applications will be accepted, while expiration dates are the last dates that a job will be listed. The Hide expired listings setting is a feature of the core WP Job Manager plugin.

The Application closing date is not the expiration date – if there is no expiration, the listings will stay after the Application Closing Date has passed, but it will say?Applications have closed?on the listing.

Please note that as per?www.ads-software.com community guidelines, we are not allowed to support premium plugins (paid add-ons) in these forums. If you need further assistance with the Application Deadline plugin, please use this form to get support for our paid add-ons:

https://wpjobmanager.com/support/

Hi @fooey!

We recently noticed that the recaptcha does not show when initially trying to post a job.?

Are you using reCAPTCHA v2 or v3? I would like to know so we can try to replicate this on our test sites.

Also, the submit button is missing. Now it shows preview and save draft. The settings are such that it does not need to be approved by admin.

This is the way it’s supposed to work.

The preview page shows the job details which have been submitted in the style of a single job listing. From the preview page, the user may click “Edit” to change the details of their listing, or “Submit” to submit their listing for viewing or approval (depending on your?settings).

If you’d like to remove the Preview step,?check out this tutorial to learn how.

Hi @seanwfh!

We can’t help with code customizations per our Support Policy.

That being said, you should be able to find the template file you need to override here:?

https://wpjobmanager.com/document/developer-reference/themes/template-overrides/

Also, this third-party plugin,?https://plugins.smyl.es/wp-job-manager-field-editor/?might be able to help you modify and customize the field.

Are you using reCAPTCHA v2 or v3? Please make sure you have selected the correct reCAPTCHA Version in Job Manager > Settings.

Let us know how this goes!

Hi?@devsaredead!

Thanks for reporting that the user dashboard error persists after the update.

We do have an open issue for this problem on GitHub: https://github.com/Automattic/WP-Job-Manager/issues/2824

To help us investigate further, we recommend continuing the discussion directly on the GitHub issue. You can share any additional details about the error you’re encountering. Any updates will be posted on the GitHub issue.

reCAPTCHA appears to be properly working. I am attaching a screenshot of what I see on my site using the Jobify theme:

Can you start by updating any plugins that require it?
?
If that doesn’t help, I suspect other plugins you may have installed on your site could be causing this issue. Could you try temporarily disabling all plugins and revert to a default theme??
?
I recommend testing things on a staging site rather than on your production (live) site. Many hosts provide a staging service, where you can do testing without affecting the live site. You can ask your host about this. If they don’t give you a staging site, you could try WP Staging or Duplicator:
?
https://www.ads-software.com/plugins/wp-staging/
https://www.ads-software.com/plugins/duplicator/
?
First, temporarily switch to?Twenty Twenty-Three, which is one of the default WordPress themes. If things still don’t work properly with Twenty Twenty-Three, please try checking for conflicting plugins.
?
To do so, temporarily disable all plugins but WP Job Manager (and related addons), and see if the issue resolves. If it does, try activating your plugins one by one and try to reproduce the problem. If it comes back when you activate a particular plugin, you’ve found the culprit.
?
If you’d rather not create a staging site,?Health Check?is a tool that can be useful for debugging, though it requires an official default theme like?Twenty Twenty-Three. On the troubleshooting tab, you can click the button to disable all plugins and change the theme for you while you’re logged in to that session without affecting normal visitors to your site.
?

Hi there,

This is definitely an issue with your theme since the company details I added (including the video) display on my site with no problem, as you can see above.

Our plugins are built with best coding practices. For when there are minor issues with theme compatibility, please see this documentation:

https://wpjobmanager.com/document/dealing-troublesome-themes/