thanparm

I think I might have solved the problem. I used a custom thank-you page and the URL was https://mywebsite.com/thank-you/?order=3119. And I could see every order if I changed that number. I reversed to the default page and it seems that it is fixed now.

May I ask how I can customise the thank-you page? Because that was what I wanted to do, but apparently I can’t use that way as I’m facing privacy issues. Thank you.

I managed to redirect the thank you page to a custom one, but as you’ve said the plugin doesn’t work. Is there a way to alter the code of the plugin to make it work on a specific page id or something like that? Thank you for your help!

Hello @bsfherman and thank you for your reply! I managed to create a css to make it stick at the bottom, but I cant find a way to change the height of the background. When using the code below, I can change it but then it messes up with the text aligment. Do you know a way to make it work? Thank you.

.main-header-menu {
    border-radius: 50px;
		height: 50px;

}

Thank you Prosenjit! Your code helped me!

Hello Ahmed!
I’m using the Woocommerce template for the checkout page and when I activate the ShopEngine plugin, it messes up the product images on the order_review on the woocommerce-checkout-review-order. It duplicates them and the first of each image gets very large.

Edited: I checked the code of the Woocommerce next to the ShopEngine, and I found that when ShopEngine is activated, the image thumbnail is 1000x1249px instead of the 50x50px.

Thank you.

• This reply was modified 2 years, 4 months ago by thanparm.

Hello Ahmed! I’m using the ShopEngine template. I tried to deactivate all the other plugins to see if it was going to be fixed, but it is still there. My site is not live yet, but I can share with you my website’s system info.

== Server Environment ==
Operating System: WINNT
Software: nginx/1.16.0
MySQL version: MySQL Community Server – GPL v8.0.16
PHP Version: 7.4.1
PHP Memory Limit: 256M
PHP Max Input Vars: 4000
PHP Max Post Size: 1000M
GD Installed: Yes
ZIP Installed: Yes
Write Permissions: All right
Elementor Library: Connected

== WordPress Environment ==
Version: 6.0.1
Site URL: –
Home URL: –
WP Multisite: No
Max Upload Size: 300 MB
Memory limit: 40M
Max Memory limit: 256M
Permalink Structure: /%postname%/
Language: en-US
Timezone: –
Admin Email: –
Debug Mode: Inactive

== Theme ==
Name: Astra Child
Version: 3.7.7.1645882396
Author: Brainstorm Force
Child Theme: Yes
Parent Theme Name: Astra
Parent Theme Version: 3.9.1
Parent Theme Author: Brainstorm Force

== User ==
Role: administrator
WP Profile lang: el
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36

== Active Plugins ==
Child Theme Configurator
Version: 2.5.9
Author: Lilaea Media

Elementor
Version: 3.6.7
Author: Elementor.com

Essential Addons for Elementor
Version: 5.1.8
Author: WPDeveloper

LiteSpeed Cache
Version: 5.0.0.1
Author: LiteSpeed Technologies

ShopEngine
Version: 2.3.0
Author: Wpmet

StoreCustomizer
Version: 2.4.2
Author: Kaira

TI WooCommerce Wishlist
Version: 1.47.0
Author: TemplateInvaders

WooCommerce
Version: 6.7.0
Author: Automattic

WooCommerce Extra Product Sorting Options
Version: 2.9.0
Author: SkyVerge

WPForms Lite
Version: 1.7.5.3
Author: WPForms

WPS Hide Login
Version: 1.9.6
Author: WPServeur, NicolasKulka, wpformation

== Elementor Experiments ==
Optimized DOM Output: Active by default
Improved Asset Loading: Active by default
Improved CSS Loading: Active by default
Inline Font Icons: Inactive by default
Accessibility Improvements: Active by default
Import Export Template Kit: Active by default
Additional Custom Breakpoints: Active by default
Hide native WordPress widgets from search results: Active by default
: Inactive by default
Flexbox Container: Inactive by default
Default to New Theme Builder: Active by default
Landing Pages: Active by default
Color Sampler: Active by default
Favorite Widgets: Active by default
Admin Top Bar: Active by default
Page Transitions: Active by default
Notes: Active by default
Form Submissions: Active by default
Scroll Snap: Active by default

== Log ==

–

== Elementor – Compatibility Tag ==

Essential Addons for Elementor: Compatible

It seems that the problem is back. Is there any code I can input on my site to fix it?

Thank you.

Thank you @benjirahmed for your time! Is there a window on when the update would be available?

== Server Environment ==
Operating System: WINNT
Software: nginx/1.16.0
MySQL version: MySQL Community Server – GPL v8.0.16
PHP Version: 7.4.1
PHP Max Input Vars: 4000
PHP Max Post Size: 1000M
GD Installed: Yes
ZIP Installed: Yes
Write Permissions: All right
Elementor Library: Connected

== WordPress Environment ==
Version: 5.9.1
Site URL: —
Home URL: —
WP Multisite: No
Max Upload Size: 300 MB
Memory limit: 256M
Permalink Structure: /%postname%/
Language: en-US
Timezone: —
Admin Email: —
Debug Mode: Inactive

== Theme ==
Name: Astra
Version: 3.7.7
Author: Brainstorm Force
Child Theme: No

== User ==
Role: administrator
WP Profile lang: en_US
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/98.0.4758.102 Safari/537.36

== Active Plugins ==
301 Redirects
Version: 2.72
Author: WebFactory Ltd

404page – your smart custom 404 error page
Version: 11.3.0
Author: Peter Raschendorfer

Coming Soon Page, Maintenance Mode & Landing Pages by SeedProd
Version: 6.9.0.8
Author: SeedProd

Elementor
Version: 3.5.5
Author: Elementor.com

Erident Custom Login and Dashboard
Version: 3.5.9
Author: Libin V Babu

Essential Addons for Elementor
Version: 5.0.9
Author: WPDeveloper

FileBird Lite
Version: 4.9.8
Author: Ninja Team

LiteSpeed Cache
Version: 4.5.0.1
Author: LiteSpeed Technologies

Sassy Social Share
Version: 3.3.38
Author: Team Heateor

ShopEngine
Version: 2.1.0
Author: Wpmet

StoreCustomizer
Version: 2.3.7
Author: Kaira

SVG Support
Version: 2.4.2
Author: Benbodhi

Thank You Page Customizer for WooCommerce
Version: 1.0.7
Author: VillaTheme

TI WooCommerce Wishlist
Version: 1.41.1
Author: TemplateInvaders

WooCommerce
Version: 6.2.1
Author: Automattic

WPForms Lite
Version: 1.7.2.1
Author: WPForms

== Must-Use Plugins ==
Local WP Live Link Helper
Version: 2.0
Author: Flywheel

== Elementor Experiments ==
Optimized DOM Output: Active by default
Improved Asset Loading: Active by default
Improved CSS Loading: Active by default
Inline Font Icons: Inactive by default
Accessibility Improvements: Active by default
Import Export Template Kit: Active by default
Additional Custom Breakpoints: Active by default
Hide native WordPress widgets from search results: Active by default
Landing Pages: Active by default
Color Sampler: Active by default
Favorite Widgets: Active by default
Admin Top Bar: Active by default

== Log ==

—

== Elementor – Compatibility Tag ==

Essential Addons for Elementor: Compatible

Do I need to send you all the info that there is on System Info or a part of them?
Thank you.

Hello and thank you for your quick reply!

As it is a demo website I can’t provide you with a live link cause it is local hosted. But here is a screenshot of my problem. The small thumbnail is custom inputted and not related with the plugin. If you would like to send you anything else let me know.

Thank you.

• This reply was modified 2 years, 9 months ago by thanparm.

Thank you!

Thank you so much! That helped me. May I ask one more question? How can I increase the size of the heart on the header that displays the number of all the products that’s on the Wishlist next to the menu and cart?

Thank you for your reply!

I’m using Astra as my theme and WooCommerce for my shop. It is not a live website (it is a demo hosted local) so, I can’t send you a link to it.

Thank you.

Thank you very very much! It worked!